siena.cx Siena

At Siena, we are building the world's first autonomous customer service platform, leveraging artificial intelligence to enable machines to engage in useful and empathic conversations. Our platform is the first of its kind, designed to work out-of-the-box to effectively solve customer problems across all digital channels.

Our self-service, autonomous CX platform uses advanced natural language processing techniques to communicate with customers in a natural tone and promptly answer questions, while also utilizing conversation redirecting algorithms to develop a human + AI operating model. As a result, companies see a significant reduction in ticket backlogs, a marked improvement in customer experience, improved ability to manage unpredictable conversation volumes, and an increase in agent capacity to handle high empathy cases.

If you're excited about artificial intelligence and the intersection of human-to-machine communications, and want to be part of a remote team who is driving innovation and making a real impact, then come join us in pushing the boundaries of AI and CX performance.

Click any job title for details or "Show job details" to show all.
overlay
Engineering
remote: Warsaw
added Tue Aug 29, 2023
link-outApply to Siena

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

What you'll be doing:

As a full-stack engineer, you will develop projects end to end. Ownership is yours - take over new and existing product features.

  • You'll contribute with ideas and constructive feedback to the product's development from the roadmap all the way to architecture.

  • You'll develop and collaborate closely with the Product team to slice and dice scope and deliver piece by piece.

  • Building products: 90% of time by building new software products, or improve existing features.

  • Mentorship: you have the ability to mentor and lead other members about 10% of time if you have an appetence for it.

  • Problem-solving: you unblock yourself and other team members when they hit a roadblock.

Join the team if you:

  • 4+ years engineering experience - ideally with NodeJS, Typescript & Express

  • Are familiar with the AWS cloud system. (EKS, ECS, Fargate)

  • Have experience working with Postgres

  • Have experience with CI/CD (GitLab, Github, Jenkins or similar)

  • You are product-focused and have the ability to build products by understanding the business and customers.

  • You have the drive and focus to get challenging projects over the finish line while meeting deadlines.

  • You love solving problems and writing elegant code.

  • You are proud of your microservices architecture skills. But don't like to brag.

  • You thrive in a fast-paced environment.

We're not aiming for expert levels in Node.js, but rather cross-language minded engineers that view and use stacks as problem-solving tools, not the solution.

Impress us even further:

  • You have a high degree of technical knowledge around scaling systems.

  • You have been in a startup from Seed to exit.

  • You have experience working in remote teams.

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

overlay
Engineering
remote: Warsaw
added Thu Sep 28, 2023
link-outApply to Siena

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

🔍 The Role

We are in search of a proactive QA Engineer to join our remote team. This is an opportunity to play a pivotal role in ensuring the quality and reliability of a fast-growing product as it scales.

💪 Responsibilities

  • Design, implement, and maintain automated test frameworks.

  • Integrate quality assurance into our CI/CD processes, collaborating closely with the development and operations teams.

  • Serve as an advocate for quality, participating in product and engineering discussions from ideation through to release.

  • Conduct deep dives into data layers, targeting issues not immediately visible through UI.

  • Spearhead performance and load testing initiatives as part of our scaling strategy.

  • Clearly and effectively document testing processes and outcomes.

  • Utilize customer feedback to identify potential areas for product improvement.

  • Proactively identify and assess potential bottlenecks and risks, offering solutions to mitigate them.

🌟 Skills and Experience

  • Automation Tools: 3+ years of experience with JavaScript-based frameworks such as Jest, Mocha, or Cypress.

  • Functional Testing: experience in both manual and automated functional testing to ensure features meet specified requirements.

  • Tech Stack Proficiency: hands-on experience with NodeJS and React.

  • Cloud: experience with AWS, Azure, or similar cloud-based solutions.

  • Microservices Architecture: experience with testing in microservices environments.

  • CI/CD: Familiarity with CI/CD tools like AWS CodePipeline or Jenkins.

  • API Testing: Experience in testing RESTful services, proficiency with tools like Postman.

  • Database Testing: Strong SQL skills and experience with NoSQL databases are a plus.

  • Communication: Exceptional communication skills and the ability to work effectively in a remote setting.

  • Product Focus: Business acumen that aligns with our product-first philosophy.

🌱 Why Siena AI?

  • Build a new generation of AI platform.

  • Thrive in a remote-first culture that prioritizes flexibility and autonomy.

  • Be a part of a high-performing, close-knit team.

  • Engage in continuous learning and growth opportunities.

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

overlay
Engineering
remote: Warsaw & Bucharest
added Tue Aug 29, 2023
link-outApply to Siena

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

The role & what you'll be doing:

In the role of senior backend engineer, you own projects end to end. Ownership is yours - take over new and existing product features.

  • You'll contribute with ideas and constructive feedback to the product's development from the roadmap all the way to architecture.

  • You'll develop and collaborate closely with the Product team to slice and dice scope and deliver piece by piece.

  • Building products: 80% of time by building new software products, or improve existing features.

  • Mentorship: you have the ability to mentor and lead other members about 20% of time if you have an appetence for it.

  • Problem-solving: you unblock yourself and other team members when they hit a roadblock.

Join the team if you:

  • Have previous experience working on the backend for 4+ years - ideally with NodeJS, Typescript & Express

  • Are familiar with the AWS cloud system. (EKS, ECS, Fargate)

  • Have experience working with Postgres (or similar)

  • Have experience with CI/CD (GitLab, Github, Jenkins or similar)

  • You are product-focused and have the ability to build microservices products by understanding the business and customers.

  • You have the drive and focus to get challenging projects over the finish line while meeting deadlines.

  • You love solving problems and writing elegant code.

  • You are proud of your microservices architecture skills. But don't like to brag.

  • You thrive in a fast-paced environment.

We're not aiming for expert levels in Node.js, but rather cross-language minded engineers that view and use stacks as problem-solving tools, not the solution.

Impress us even further:

  • You have a high degree of technical knowledge around scaling systems.

  • You have been in a startup from Seed to exit.

  • You have experience working in remote teams.

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

overlay
GTM
remote: Sydney
added Sat Oct 14, 2023
link-outApply to Siena

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

About the role:

As Siena’s first Account Executive, you will be responsible for building the foundation of our sales department. This includes identifying and securing new business opportunities, setting up sales processes and strategies, selecting and implementing sales tools, and achieving sales targets.

What you'll be doing:

  • Sales Infrastructure Setup: Define and set up the sales process, including lead qualification, proposal development, negotiation tactics, and closing strategies.

  • Sales Tools Selection: Evaluate and implement sales tools like CRM software to manage and streamline the sales process.

  • Business Development: Identify, qualify, and secure business opportunities by establishing contact and developing relationships with prospects.

  • Customer Relationship Management: Nurture relationships with potential clients and maintain existing client relationships.

  • Customer Success. Support clients for as long as it is needed post-closing.

  • Sales Targets: Set, meet, and exceed monthly, quarterly, and annual sales targets.

  • Product Knowledge: Develop and maintain an extensive understanding of our product suite to effectively communicate the value and benefits to potential clients.

  • Market Insight: Maintain knowledge of market trends, competitive landscape, and customer needs to inform sales strategies.

  • Reporting: Provide accurate and timely sales forecasts and reports to the management team.

Join the team if you:

  • Have 3+ years proven experience as an Account Executive or similar role, preferably in a SaaS startup.

  • Have experience setting up sales processes and selecting sales tools.

  • Have a strong understanding of sales principles and ability to deliver excellent customer experience.

  • Have excellent communication, negotiation, and interpersonal skills.

  • Are self-motivated and driven to succeed with minimal supervision.

Impress us even further:

  • You hit consistent achievement or overachievement of sales targets.

  • Excellent organisational skills, with the ability to simultaneously manage multiple projects and stakeholders.

  • Self-starter with a high level of initiative and a ‘can do’ attitude.

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

overlay
GTM
remote: London
added Sat Oct 14, 2023
link-outApply to Siena

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

About the role:

As Siena’s first Account Executive, you will be responsible for building the foundation of our sales department. This includes identifying and securing new business opportunities, setting up sales processes and strategies, selecting and implementing sales tools, and achieving sales targets.

What you'll be doing:

  • Sales Infrastructure Setup: Define and set up the sales process, including lead qualification, proposal development, negotiation tactics, and closing strategies.

  • Sales Tools Selection: Evaluate and implement sales tools like CRM software to manage and streamline the sales process.

  • Business Development: Identify, qualify, and secure business opportunities by establishing contact and developing relationships with prospects.

  • Customer Relationship Management: Nurture relationships with potential clients and maintain existing client relationships.

  • Customer Success. Support clients for as long as it is needed post-closing.

  • Sales Targets: Set, meet, and exceed monthly, quarterly, and annual sales targets.

  • Product Knowledge: Develop and maintain an extensive understanding of our product suite to effectively communicate the value and benefits to potential clients.

  • Market Insight: Maintain knowledge of market trends, competitive landscape, and customer needs to inform sales strategies.

  • Reporting: Provide accurate and timely sales forecasts and reports to the management team.

Join the team if you:

  • Have 3+ years proven experience as an Account Executive or similar role, preferably in a SaaS startup.

  • Have experience setting up sales processes and selecting sales tools.

  • Have a strong understanding of sales principles and ability to deliver excellent customer experience.

  • Have excellent communication, negotiation, and interpersonal skills.

  • Are self-motivated and driven to succeed with minimal supervision.

Impress us even further:

  • You hit consistent achievement or overachievement of sales targets.

  • Excellent organisational skills, with the ability to simultaneously manage multiple projects and stakeholders.

  • Self-starter with a high level of initiative and a ‘can do’ attitude.

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

overlay
GTM
remote: Toronto & New York City
added Tue Aug 29, 2023
link-outApply to Siena

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

About the role:

As Siena’s first Account Executive, you will be responsible for building the foundation of our sales department. This includes identifying and securing new business opportunities, setting up sales processes and strategies, selecting and implementing sales tools, and achieving sales targets.

What you'll be doing:

  • Sales Infrastructure Setup: Define and set up the sales process, including lead qualification, proposal development, negotiation tactics, and closing strategies.

  • Sales Tools Selection: Evaluate and implement sales tools like CRM software to manage and streamline the sales process.

  • Business Development: Identify, qualify, and secure business opportunities by establishing contact and developing relationships with prospects.

  • Customer Relationship Management: Nurture relationships with potential clients and maintain existing client relationships.

  • Customer Success. Support clients for as long as it is needed post-closing.

  • Sales Targets: Set, meet, and exceed monthly, quarterly, and annual sales targets.

  • Product Knowledge: Develop and maintain an extensive understanding of our product suite to effectively communicate the value and benefits to potential clients.

  • Market Insight: Maintain knowledge of market trends, competitive landscape, and customer needs to inform sales strategies.

  • Reporting: Provide accurate and timely sales forecasts and reports to the management team.

Join the team if you:

  • Have 3+ years proven experience as an Account Executive or similar role, preferably in a SaaS startup.

  • Have experience setting up sales processes and selecting sales tools.

  • Have a strong understanding of sales principles and ability to deliver excellent customer experience.

  • Have excellent communication, negotiation, and interpersonal skills.

  • Are self-motivated and driven to succeed with minimal supervision.

Impress us even further:

  • You hit consistent achievement or overachievement of sales targets.

  • Excellent organisational skills, with the ability to simultaneously manage multiple projects and stakeholders.

  • Self-starter with a high level of initiative and a ‘can do’ attitude.

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

overlay
GTM
remote: London
added Sat Oct 14, 2023
link-outApply to Siena

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

About the role:

Looking for a Content Manager role where you actually make a difference? We're building something special and we need your help. Your goal: write great content people want to read. We are a distributed team that values getting stuff done. Ready to join?

Responsibilities:

  • Write, edit, and publish blog posts aimed at educating and engaging our target audience.

  • Manage product newsletter: Curate content, schedule distribution, and track metrics.

  • Oversee customer-facing newsletters: Compile updates, tips, and industry news.

  • Maintain the internal newsletter to keep the team updated on product changes and company milestones.

  • Handle the product knowledge base: Regularly update and improve articles and FAQs to aid customer understanding.

  • Coordinate with different departments to source content and align messaging.

Requirements:

  • A minimum of 3 years of experience in a content creation or content management role, preferably in a tech or AI-related field.

  • Exceptional writing skills, with a portfolio to demonstrate versatility, creativity, and effectiveness.

  • Strong project management abilities: Demonstrable experience managing multiple ongoing projects.

  • Strategic Thinker: Ability to distill company and customer goals into an actionable content strategy and execution plan.

  • Tech-savvy: Proficient in tools like Webflow, Figma, ChatGPT, or HubSpot.

  • Bachelor’s degree in Marketing, Communications, Journalism, or a related field is preferred but not mandatory.

  • Self-motivated and proactive, with excellent remote communication skills.

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

overlay
GTM
remote: New York City
added Wed Sep 06, 2023
link-outApply to Siena

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

About the role:

As Siena AI’s first Partnership Manager, you'll drive strategic collaboration that amplifies our growth. You will craft, implement, and optimise our first partnership program, aligning it with company goals while boosting ARR through marketing initiatives with key agency and technology partners.

What you'll be doing:

  • Own the end-to-end strategy, ideation, development, and execution of Siena AI's pioneering partnership program, with a focus on enhancing ARR through strategic marketing initiatives with agency and technology partners.

  • Cultivate long-term relationships from strategic partnerships through pipeline optimisation. Drive acquisition campaigns, referrals, negotiations, and successful closures with a keen eye on maximising ROI.

  • Leverage partnerships for business initiatives, integrating products and fostering marketing endeavours. Collaborate closely with Sales, Marketing, and Product for seamless execution.

  • Elevate our educational approach in generative AI for CX. Create joint case studies, presentations, webinars, and engaging content that highlights the value proposition.

  • Represent and advocate Siena at industry events, both in-person and virtual. Drive and promote the brand's visibility and reputation.

  • Continuously improve our partnerships strategy using data-driven insights. Metrics and reports are your north star in decision-making and strategic iteration.

Join the team if you:

  • Have 3+ years experience as a Partnerships Manager/Sales in ecommerce enablement

  • You're a natural with business development and managing complex integrations projects

  • See partnerships as a driving force behind revenue goals.

  • Are exceptional at communicating and building strong interpersonal relationships, while effectively pitching the product's value proposition

  • You ace creating amazing email copy, presentations, videos, blog posts, and case studies

  • Have a builder mentality and love setting foundational processes, experimenting and being scrappy and resourceful in your day to day work

  • Find excitement in learning, mastering and educating others about conversational AI in the ecommerce CX industry through live events, webinars and enablement sessions

  • Are a self-starter driven by setting and pursuing measurable goals aligned with the company's OKIs

Impress us even further:

  • You're able to build partnership projects and analyse their results by leveraging marketing and analytics tools (Zapier, HubSpot, Google Analytics, UTM builder etc.)

  • You're immersed in the CX space

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

overlay
Operations
remote: Bucharest
added Thu Sep 21, 2023
link-outApply to Siena

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

We're seeking a Finance Manager to oversee all financial operations at Siena. This role is pivotal in managing both day-to-day financial tasks and contributing to strategic planning.

Responsibilities:

Operations:

  • Oversee day-to-day accounting operations including invoicing, accounts payable/receivable, and payroll.

  • Ensure compliance with local and international accounting standards and tax regulations.

  • Cash flow management and bank reconciliations.

Strategic Finance:

  • Collaborate with the CEO and company leaders to prepare annual budgets and financial forecasts.

  • Perform financial analysis to guide business decisions.

  • Assist in fundraising efforts and manage relations with investors.

Team Coordination:

  • Coordinate with our remote teams across Europe and US on all finance-related matters.

  • Work with U.S.-based Sales and Marketing teams for revenue tracking and forecasting.

What we're looking for:

  • Bachelor's degree in Finance, Accounting, or a related field.

  • Minimum of 5 years of experience in finance roles, ideally have worked in SaaS, high-growth startup environments or management consulting.

  • Strong proficiency in accounting software and Microsoft Excel.

  • Exceptional communication skills, both written and verbal.

  • Fluent in English.

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

overlay
People Ops
remote: Bucharest
added Thu Sep 28, 2023
link-outApply to Siena

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

Job Overview:

We're looking for a Talent Acquisition Specialist to join our HR team. The ideal candidate will excel at sourcing, attracting, and hiring top talent across various functions to help us meet our ambitious growth goals.

Responsibilities:

Talent Sourcing:

  • Identify and engage with potential candidates through various channels (LinkedIn, job boards, etc.)

  • Build and maintain a talent pipeline for current and future hiring needs.

Interviewing and Assessment:

  • Screen and assess candidates to ensure they meet the company’s criteria and job requirements.

  • Coordinate interviews with hiring managers and team members.

Employer Branding:

  • Represent the company at industry events, webinars, and job fairs to attract potential candidates.

  • Work on employer branding initiatives in collaboration with the marketing team.

Team Collaboration:

  • Collaborate closely with hiring managers to understand departmental needs and design role-specific recruitment strategies.

  • Maintain clear and effective communication with remote teams across Europe, India, and the U.S.

Qualifications:

  • Minimum of 3 years of recruiting experience, preferably in a technology or SaaS environment.

  • Exceptional communication and negotiation skills.

  • Familiarity with Applicant Tracking Systems (ATS) and other recruitment software.

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

overlay
People Ops
remote: Bucharest & Porto
added Wed Sep 06, 2023
link-outApply to Siena

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

About the role:

As our Talent and People Partner at Siena AI, you will partner strategically with leadership to guide, shape and nurture our organisation's culture.

Take full ownership of our people strategy, spanning talent acquisition, retention, performance management, and building people processes as we move into the next stage of high growth.

What you'll be doing:

  • Talent Acquisition: Develop and implement scalable hiring solutions across all verticals, from GTM to engineering. Partner with our People Ops Lead and manage end-to-end recruitment processes, nurturing relationships with candidates, collaborating with hiring managers, and ensuring an exceptional candidate experience that elevates our employer brand.

  • Culture and team environment: Lead with empathy to cultivate a vibrant culture spanning 4 continents. Guide people policies, foster open feedback, and promote inclusive communication, nurturing a high-performance environment.

  • Total Rewards: Lead the development of competitive compensation and benefits structures. market insights to recommend attractive salary bands, incentive systems, and benefits packages that attract and retain top-tier talent.

  • Data-Driven Insights: Utilise data analytics to measure the effectiveness of HR initiatives and provide actionable insights to optimise processes and enhance the employee experience.

Join the team if you:

  • Bring 5+ years of leadership in Talent and Culture roles in fast-growing tech environments. Your expertise spans building scalable people and talent programs and fostering high-performance cultures.

  • You've driven organisational growth by planning for workforce expansion and anticipating skills gaps. Your strategies have enabled the seamless integration of new team members during periods of rapid development.

  • Excel in uncovering diverse top talent through innovative recruitment, crafting powerful employer branding; planning and forecasting strategic hiring aligned with the team's needs.

  • Are confident on your deep understanding of compensation philosophy and market trends to create competitive total rewards packages, implementing salary structures, incentive plans, and benefits that attract, motivate, and retain top talent.

  • Navigate intricate people situations with empathy, advocating for a positive, healthy workplace culture, and providing guidance on workplace guidelines.

  • Use analytical thinking to set and track key performance indicators for effective people strategies.

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

overlay
Product
remote: Barcelona
added Wed Sep 06, 2023
link-outApply to Siena

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

About the role:

As our 2nd Product Designer at Siena AI, you'll hold a pivotal role in shaping the future of our generative AI platform in the CX space. Joining our dynamic team dedicated to pushing the boundaries of innovation, you will craft delightful, intuitive user experiences and drive the evolution of our product.

What you'll be doing:

  • Own design strategies end-to-end , from ideation to execution, enhancing our product's user experience and visual appeal.

  • Create user journeys, Figma prototypes, and high-quality visuals, shaping our product's UI.

  • Collaborate closely with our product designer and leadership team on the design process, from brainstorming to final QA, for new products and features.

  • Share your knowledge, defend and advocate your ideas contributing to the strategic design roadmap utilising data insights to prioritise improvements for maximum customer impact.

  • Facilitate documentation and seamless collaboration and communication with the engineering team on iterating design ideas and materialising the design roadmap.

  • Make user feedback your north star and champion a customer-centric approach for exceptional user experience.

Join the team if you:

  • Have 4+ years as an interface design expert, owning design strategies from inception to realisation, enhancing the product's user experience.

  • Are a Figma pro, with a strong grasp of design system libraries for efficient day-to-day design work.

  • Are proficient in arguing and presenting data driven design choices that prioritise the customer, aligning user-centered design with Siena's goals.

  • Deeply understand and know how to effectively incorporate customer feedback within a live product ecosystem. Go beyond customer requests by transforming specific feature requests into universal solutions that benefit a broader audience.

  • Craft and share thorough documentation and comments on design materials to facilitate a smooth collaboration with the engineering team.

  • Thrive under minimal supervision in fast-paced environments, not being afraid to wear multiple hats when needed.

Impress us even further

  • You explore or know your way around crafting delightful micro-interactions through apps like Rive, Jitter, Loftie, etc.

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

12 available jobs, organized by type.
Click '+' to add or '-' to remove from your next search.
Include:
Omit:
Company: siena.cx