You will:

• Build and drive some of our most critical operational processes: the delivery of SLAs and revenue consumption for our customers
• Build and oversee levers with a relentless focus on SLA achievement and quality improvement
• Review, track and improve operational performances and be obsessed with continuous improvement
• Own day-to-day delivery, from weekly planning to executing operational and quarterly business reviews
• Oversee on-boarding and successful implementation for new accounts
• Manage the long-term health of the customer base by identifying and preempting areas of risk or concernPartner with clients to understand operational issues and advocate for their fixes with Scale engineers
• Strategically identify ways we can make customer success repeatable and solve issues for future customers
• Work directly with customer's engineering teams, answering questions and addressing issues with use of our API
• Create an effective feedback loop between the front line, product, strategy, and customers
• Collaborate with stakeholders to improve processes for new and existing customers

Ideally you'd have:

• 3-5 years of total work experience, with experience in consulting or as a technical program management role in industry
• Business Analyst / Senior Associate Consultant role at a Big 3 Consulting Firm
• A technical background (education or professional experience with CS, Economics, Statistics, Engineering)
• A proven track record in B2B client facing roles and expanding client relationships
• Ability to understand the Scale API and build great relationships with technical customers
• Great cross-functional experience and collaborative ability
• Excellent verbal and written communications
• A track record of structured, analytics-driven problem solving
• A history of diligence and organization across multiple work streams
• An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
• Analytical, planning, and process improvement capability

Nice to haves:

• Prior experience at an API technology company and / or managing technical customers using an API
• Experience with reading SQL and/or another database language

The base salary range for this full-time position in our hub locations of San Francisco, New York, or Seattle, is $127,200-$160,000. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

We’re looking for a Customer Engineer who is technical and excited to build solutions for our clients. The role is first and foremost an engineer and a builder who will maintain strong relationships with our technical clients and help scale their problems. This individual would also adapt a product mindset to have significant impact on our core product (NLP, 2D, and 3D labelling) while working on integrations and systems design for customers. The work will vary day to day, and we’re looking for technical experts who are excited to solve tough problems.

You will:

• Solve hard problems and deploy solutions for our technical customers
• Interact with customers on a day-to-day basis to understand their pain points and design solutions
• Impact our product by integrating customer feedback directly to our product
• Work cross-functionally with Customer Operations and Engineering team while independently driving key initiatives

Ideally you'd have:

• Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
• Experience working with technical and nontechnical cross-functional partners and clients
• At least a Bachelor’s degree (or equivalent) in a relevant field
• Proficiency in languages such as Javascript, Python, or similar languages
• Strong problem-solving mindset and attitude to solve ambiguous challenges

Nice to haves:

• Experience in AI

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

The base salary range for this full-time position in our hub locations of San Francisco, New York, or Seattle, is $150,000 - $184,000. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

You will:

• Build and drive some of our most critical operational processes.
• Own the day-to-day delivery of customer commitments.
• Create an effective feedback loop between the front line, product, strategy, and customers.
• Collaborate with stakeholders to improve processes for new and existing customers

Ideally you'd have:

• Advanced English skills.
• Industry experience (+2) in an operational role and/or a top-tier consulting firm.
• An undergraduate degree with an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree in Engineering, Economics, or Business.
• An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results.
• Analytical, planning, and process improvement capability.
• Experience with reading SQL, or have demonstrated analytical skills.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

You will:

• Drive some of our most critical operational processes
• Improve existing processes and tools globally
• Collaborate with stakeholders to improve processes for new and existing customers
• Create an effective feedback loop between the frontline, product, strategy, and customers
• Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy

Ideally you'd have:

• Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm
• An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
• Experience leading day to day activities and improving processes
• An action oriented mindset that balances creative problem solving with the desire to run through walls to deliver outcomes
• Analytical, planning, and process improvement capability

Nice to haves:

• Experience with reading SQL and/or another database language
• Experience with Python and/or Mode Notepad scripting

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

You will:

• Manage the team of wellness coaches, including scheduling, hiring, and issue resolution
• Define sensitive content best practices and audit and ensure compliance with sensitive content best practices.
• Develop product and process to improve the quality and effectiveness of our tasker wellness offering
• Develop reports for internal and customer stakeholders on our wellness program
• Note: This role will likely be exposed to harmful content (imagery, text, video) as a part of resolving escalation requests

Qualifications:

• Experience in risk management, compliance, or content moderation/trust and safety policy.
• Excellent communication skills with the ability to translate complex challenges into simple and clear language
• Team leadership experience and program management experience
• Wellness experience either with a background in clinical wellness support or content moderation support

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

• Build and drive some of our most critical operational processes.
• Own the day-to-day delivery of customer commitments.
• Create an effective feedback loop between the front line, product, strategy, and customers.
• Collaborate with stakeholders to improve processes for new and existing customers

• Advanced English skills.
• Industry experience in an operational role and/or a top-tier consulting firm.
• An undergraduate degree with an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree in Engineering, Economics, or Business.
• An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results.
• Analytical, planning, and process improvement capability.

• Experience with reading SQL, or have demonstrated analytical skills.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Scale is at the forefront of enabling AI across multiple industries. As a Recruiting Operation Specialist for Growth, you will partner directly with other leaders on Recruiting, People, Finance, Growth and IT and work closely with department heads and the executive team. You will own all things related to global recruiting operations including TA systems and tools, marketing and talent brand, internal compliance and processes, candidate experience and more. You will develop strategies to solve immediate issues all while planning for future growth and scale. You are a builder: unafraid to try new things, build new processes, or test creative new strategies. You thrive on details and operational excellence and hold a high bar for yourself, your peers, and your team. You are excited about setting the tone of our recruiting strategy and being a key part of the leadership team.

You will:

• Be an integral member of the Growth Recruiting team, serving as a partner and the subject matter expert for all recruiting systems (ATS: Greenhouse), tools, and processes, and provide training/onboarding as needed
• Act as a key player in keeping all the internal hiring data clean and up-to-date in our systems
• Be the driver behind impactful changes in the ATS and improvements to the recruiting workflow
• Collaborate on internal initiatives to build out and improve data infrastructure and reporting
• Proactively flag discrepancies in hiring plans, requisitions, interview plans, JDs, offer details, etc. and maintain data integrity and operational excellence within the team
• Partner closely with Finance, HR Ops, HRBP, and IT to build efficiencies in our recruiting process utilizing the systems available to us
• Required to come into the SFHQ office twice a week

Ideally you’d have:

• Minimum of 3- 7 years of experience working in RecOps at a rapidly growing company
• Extensive experience using Greenhouse as a Site Admin (user permissions, approvals, custom options) and pulling ad hoc reports using our internal TA tools (report connector, reporting capabilities, and limitations)
• Strong knowledge of Gsuite (VLOOKUP, pivot tables, data validation, conditional statements and formatting, filters, etc.)
• Excellent communication skills—written and verbal, and the ability to adjust based on the audience
• Must have a deep understanding of Recruiting Pipelines, Funnels and Conversion metrics
• Demonstrated excellent project management skills, ability to pull and manipulate people data sets, critically analyze existing processes, and identify opportunities for process improvement
• Ability to work with cross-functional partners

Nice to Haves:

• Ability to write SQL queries
• Previous startup experience
• Experience with various TA tools such as Modernloop, Headcount365, Gem, and LinkedIn
• Extreme attention to detail

The hourly salary range for this full-time position in San Francisco, CA is $60 to 65/hr. This is a hybrid position - must be in-office 2x a week in San Francisco, CA. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

You will:

• Drive some of our most critical operational processes
• Improve existing processes and tools globally
• Collaborate with stakeholders to improve processes for new and existing customers
• Create an effective feedback loop between the frontline, product, strategy, and customers
• Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy

Ideally you'd have:

• Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm
• An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
• Experience leading day to day activities and improving processes
• An action oriented mindset that balances creative problem solving with the desire to run through walls to deliver outcomes
• Analytical, planning, and process improvement capability

Nice to haves:

• Experience with reading SQL and/or another database language
• Experience with Python and/or Mode Notepad scripting

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

You will:

• Drive some of our most critical operational processes
• Improve existing processes and tools globally
• Collaborate with stakeholders to improve processes for new and existing customers
• Create an effective feedback loop between the frontline, product, strategy, and customers
• Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy

Ideally you'd have:

• Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm
• An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
• Experience leading day to day activities and improving processes
• An action oriented mindset that balances creative problem solving with the desire to run through walls to deliver outcomes
• Data Analysis: Strong analytical skills are required, preferably with experience in using data analysis tools or software. The candidate should be capable of interpreting complex data, identifying trends, and making data-driven decisions.
• Project Management: Familiarity with project management tools and software, experience planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.
• Database Management: Experience in database management and structuring, including storing, retrieving, securing, and manipulating data.
• Technical Understanding of Growth Metrics: Understanding of key performance indicators and metrics related to growth, customer acquisition, and funnel optimization. Ability to set up tracking for these metrics and interpret the data for strategic decisions.

Nice to haves:

• Experience with reading SQL and/or another database language: understanding and hands-on experience with SQL and/or another database language, ability to handle, analyze, and interpret large datasets.
• Knowledge of Python and/or Mode Notepad scripting

The base salary range for this full-time position in our hub locations of San Francisco, New York, or Seattle, is $152,800 - $183,360 Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Scale’s Talent Acquisition team is an integral part of the organization’s success. In this role, you will partner directly with executives (up to the C-suite) and other leaders on Recruiting, People, Finance, and IT. You are a data-driven builder and an innovator: unafraid to try new things, build new processes and consistently innovate existing ones, and test creative new strategies. You understand when specific processes no longer serve as intended and can see around corners. You thrive on details and operational excellence and hold a high bar for yourself, your peers, and your team. You are excited about setting the tone of our recruiting strategy and being a key part of the leadership team.

You will:

• Lead a team of program managers and talent acquisition professionals to maximize efficiency, enablement, and planning for our global recruiting efforts
• Partner with cross-functional leaders globally and oversee headcount management, recruiting enablement, talent marketing, candidate experience, recruiting insights, and early career programs
• Understand business priorities & objectives; help build a high impact, max velocity hiring strategy that addresses key gaps between the talent in place today and the talent required to drive business success
• Iterate and advance our talent acquisition capacity model to most accurately inform optimal allocation of resources to meet hiring needs across the global workforce
• Create a best-in-class talent marketing strategy, positioning Scale as an employer of choice for both early career and tenured professionals
• Bolster and nurture the pipeline from our inbound and referral channels
• Drive the strategy for the recruiting coordination team, ensuring both a seamless experience for candidates and interviewers across our global offices and remotely
• Be committed to presence in the SFHQ office twice a week, we are a hybrid workplace (we also have offices in New York, Washington DC, Saint Louis, Mexico City, and Europe)

Ideally you'd have:

• 8+ years of experience in Talent Acquisition and 5+ years managing TA Operations
• 4+ years of experience managing managers
• Extensive experience managing operations on Talent Acquisition efforts that support >100 hires per quarter
• Demonstrated experience partnering with senior level stakeholders, up to the executive level, on global company-wide initiatives
• A data-driven approach to decision-making that leads to increased operational effectiveness & efficiencies with a keen ability to explain data insights to talent & business partners of all levels
• A business mindset and understanding of how your impact in talent directly translates to the greater success of the organization
• Demonstrated passion and ability for leading, motivating, and coaching teams of ICs and Managers
• An expert with our Talent Acquisition tools suite such as Greenhouse, Tableau, Google Analytics, Gem, LinkedIn Recruiter, Modernloop (nice to have) at an admin-level access
• A focus and commitment to building diverse teams

Nice to haves:

• Previous startup experience
• Hands-on SQL ability

The base salary range for this full-time position in San Francisco is $152,000 - $182,400. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

At Scale, we believe that AI will dramatically improve the world, and our mission is to accelerate the development of AI. To help achieve this mission, we are looking for an HR Business Partner to partner with our Public Sector team. Our Public Sector team is responsible for delivering AI/ML solutions to customers in the Federal Government.

Scale is growing rapidly, and we believe that a strong HR business partnership team will be critical to our success. This is an excellent opportunity to create strategy and partner with business leaders at a hyper-growth startup.

You will:

• Establish yourself as a trusted advisor, a competent, knowledgeable, trusted, reliable partner for both our leaders and employees in our Public Sector organization
• Partner with functional leaders across the company to understand and conceptualize their specific business, organizational and people opportunities. Support them with insights and recommendations in the people space using an analytical and fact-based approach. Plan, drive, execute and monitor the effectiveness of these solutions
• Own the entire employee lifecycle for the Public Sector function. Execute HR programs for your organization flawlessly with pride in our customer-service approach to People programs

Ideally you'd have:

• 8-10+ years of experience as an HR Business Partner at a tech company
• Strong emotional intelligence and ability to relate and empathize with people from different backgrounds
• Ability to work well in a fast-paced, iterative environment. Open to changes in focus and direction as the business requires
• Ability to quickly establish rapport with different personalities and build trust-based relationships with leaders and employees across an organization
• Experience supporting a workforce across a variety of different geographies and job functions
• Ability to work onsite two days a week in our DC office
• Must be a US citizen

Nice to haves:

• Prior experience supporting teams delivering solutions to public sector clients
• Security Clearance / Clearance Eligible

The base salary range for this full-time position in Washington DC is $151,200-181,400. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Please note that in order to maintain integrity to our Scale titling philosophy, we do not internally use titles such as “senior,” but have levels to reflect seniority. Our Talent Acquisition team works closely with our employees to provide them the opportunity to grow their careers and demonstrate the scope of work in other ways aside from job titles. If you have further questions, please direct them to your recruiter and/or hiring manager, who can provide more insight.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

At Scale, we believe that AI will dramatically improve the world, and our mission is to accelerate the development of AI. To help achieve this mission, we are looking for a Recruiter for our most critical teams that support all business operations (HR, Legal, Finance, IT).

AI is rapidly changing the world, and Scale is growing to meet that rapid demand. Our Recruiting team is an integral part of that strategy and has just as ambitious goals. Recruiters who join today will develop strategies that will scale alongside the new challenges we’re facing. Many of our greatest challenges are yet to be solved, and we're looking to hire recruiters who will help us tackle those challenges.

You will:

• Build a deep understanding of our business and culture in order to provide strategic thought partnership to teams that you support.
• Drive and lead the full-lifecycle recruitment process from initial reach out to offer to close.
• Develop relationships with your key stakeholders to ensure success in your role; including cross-functional partners
• 360-degree ownership of the recruiting process from the first intake to closing.
• Collaborate with recruiting coordinators, recruiters, and hiring partners to build a transparent interview experience.
• Foster trust-based relationships with candidates, and serve as a skilled problem solver, facilitator and coach in final negotiations.
• Ensure we build inclusive and diverse teams as we grow beyond 1000+ employees
• Influence, guide, and educate hiring teams on interviewing best practices.
• Lead debrief discussions and manage feedback timeliness and quality.
• Take full ownership of sourcing passive leads for your pipelines as needed.
• Leverage your recruiting metrics to inform your activity needs, which you'll interpret and present to hiring managers.
• Located in the Bay Area or NYC, can commute 2x per week to the San Francisco or New York office.

Ideally you'd have:

• 5+ years of experience in a full-cycle recruiting role with experience hiring world class G&A professionals.
• Deep understanding of the Finance landscape as it pertains to fast growth, late stage start-ups, as this will be your primary customer .
• Using data - both quantitative and qualitative - to influence hiring managers and leaders
• Ability to challenge ideas and effectively influence others
• Ability to distill complex information into a consumable and organized format with a focus on content, tone and structure
• Familiarity with relevant sourcing techniques (LinkedIn Recruiter, Boolean search strings, etc.)
• Great collaborator and partner to HRBPs, Finance, and the rest of internal stakeholders
• Excellent verbal and written communication skills.

The base salary range for this full-time position in our hub location of San Francisco, is $40-55/hour - this is a contract position.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

At Scale, we believe that AI will dramatically improve the world, and our mission is to accelerate the development of AI. To help achieve this mission, we are looking for a Technical Sourcer. AI is rapidly changing the world, and Scale is growing to meet that rapid demand. Our Recruiting team is small but mighty with ambitious goals. Technical sourcers who join today will develop strategies that will scale alongside the new challenges we’re facing. Many of our greatest challenges are yet to be solved, and we're looking to hire technical sourcers who are excited to tackle them.

You will:

• Partner with recruiters and hiring managers to understand hiring needs and develop creative strategies for engaging passive talent across multiple engineering role types
• Partner with recruiters and recruiting leaders to help develop our sourcing strategy
• Strategize on building pipelines of qualified candidates from a variety of sources, including accessing pools of talent from historically underrepresented groups in the tech industry
• Build a deep understanding of our business and culture in order to provide strategic thought partnership to teams that you support.
• Collaborate with recruiting coordinators, recruiters, and hiring partners to build a transparent interview experience.
• Use qualitative and quantitative data to influence decisions and continuously improve our efficiency and effectiveness

Ideally you'd have:

• 3+ years of technical recruiting experience
• Experience using sourcing tools such as LinkedIn Recruiter and Gem
• Curiosity and problem solving mindset. Excitement to learn about and source for novel roles, research talent availability, and develop creative solutions to sourcing challenges
• Ability to distill complex information into a consumable and organized format with a focus on content, tone and structure.
• Excellent verbal and written communication skills.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

You will:

• Establish yourself as a trusted advisor, a competent, knowledgeable, trusted, reliable partner for both our leaders and employees in your client organization
• Partner with functional leaders across the company to understand and conceptualize their specific business, organizational and people opportunities. Support them with insights and recommendations in the people space using an analytical and fact-based approach. Plan, drive, execute and monitor the effectiveness of these solutions
• Own the entire employee lifecycle for the functions you partner with. Execute HR programs for your organization flawlessly with pride of our customer-service approach to People programs

Ideally you'd have:

• 5+ years of experience as an HR Business Partner at a tech company
• Strong emotional intelligence and ability to relate and empathize with people from different backgrounds
• Ability to work well in a fast-paced, iterative environment. Open to changes in focus and direction as the business requires
• Ability to quickly establish rapport with different personalities and build and trust-based relationships with leaders and employees across an organization
• Ability to work onsite two days a week in our San Francisco HQ office

The base salary range for this full-time position in our hub locations, San Francisco, New York, or Seattle, is $168,000-201,600. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

At Scale, we believe that AI will dramatically improve the world, and our mission is to accelerate the development of AI. To help achieve this mission, we are looking for a talented Sourcer to join our Operations team in Mexico City. AI is rapidly changing the world, and Scale is growing to meet that rapid demand. Our Recruiting team is small but mighty with ambitious goals. Sourcers who join today will develop strategies that will scale alongside the new challenges we’re facing. Many of our greatest challenges are yet to be solved, and we're looking to hire sourcers who are excited to tackle them.

You will:

• Partner with recruiters and hiring managers to understand hiring needs and develop creative strategies for engaging passive talent across various engineering role types
• Partner with recruiters and recruiting leaders to help develop our sourcing strategy
• Strategize on building pipelines of qualified candidates from a variety of sources, including accessing pools of talent from historically underrepresented groups in the tech industry
• Build a deep understanding of our business and culture in order to provide strategic thought partnership to teams that you support.
• Collaborate with recruiting coordinators, recruiters, and hiring partners to build a transparent interview experience.
• Use qualitative and quantitative data to influence decisions and continuously improve our efficiency and effectiveness

Ideally you'd have:

• 2+ years of recruiting experience
• Experience using sourcing tools such as LinkedIn Recruiter and Gem
• Curiosity and problem solving mindset. Excitement to learn about and source for novel roles, research talent availability, and develop creative solutions to sourcing challenges
• Ability to distill complex information into a consumable and organized format with a focus on content, tone and structure.
• Excellent verbal and written communication skills.

This is a contract role based solely in Mexico City.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Scale's Federal customer base is growing rapidly, and you will be on the front lines of machine learning (ML) operations to accelerate the development of artificial intelligence (AI) applications for the Department of Defense and other national security customers. As Saint Louis Operations Site Lead, you have complete ownership of the outcomes of Scale’s St. Louis AI Center. You will be at the forefront of leading Scale’s Federal labeler workforce and managing site operations across unclassified and classified work sites. This role is for someone who gets excited about leading people, is highly organized, has a strong prioritization ability, can run to ground complex processes with multiple stakeholders, and can develop and grow an organization.

You will:

• Lead a 300+ full time employee and contractor workforce of data quality specialists (labelers) working on unclassified and classified government data
• Oversee site operations across two sites to include recruiting, human resources, security, office management, IT, finance, etc.
• Lead Scale’s growth in STL to potentially doubling over the next 1-2 years
• Own outcomes in their entirety: from ideation and strategy to in-the-weeds delivery of results
• Lead customer-facing presentations on the capabilities and growth of the Saint Louis workforce
• Coach and develop leaders in the workforce to overcome hurdles and achieve high-impact outcomes
• Be a relentlessly positive cultural agent to professionalize the labeler workforce

Ideally you’d have:

• 5+ years of experience in a general manager, operations, growth, or consulting role requiring a blend of operational, strategic, and cross-functional work
• A strong orientation towards outcomes and a history of being scrappy when it counts
• An easygoing interpersonal style and ability to work and build relationships with a wide range of people
• Experience leading small teams and managing multiple, complex work streams
• A fundamental understanding of AI/ML training

Nice to haves:

• MBA or relevant master’s degree
• Background in intelligence work, particularly geospatial analysis
• Active U.S. security clearance (Secret or Top Secret - SCI)

As this role has complete ownership of the outcomes of Scale’s St. Louis AI Center, it is expected to be an onsite-first role. Scale will provide relocation as necessary.

The base salary range for this full-time position in our hub location of St.Louis, Mo is $136,000 - 163,200. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Scale's Federal customer base is growing rapidly, and you will be on the front lines of machine learning (ML) operations to accelerate the development of artificial intelligence (AI) applications for the Department of Defense and other national security customers. As a Federal Operations Manager, you have complete project-level ownership of the operations of our data labeling system and are responsible for delivering data on time and at a high level of quality. You will build a team of high quality data quality specialists, leverage structured problem-solving to drive operational efficiencies, and work cross-functionally with other Scale teams. Based on the project, you may also be the front line customer touch point. All of this serves an ultimate goal of delivering outsize value in supporting our Federal customer’s AI / ML objectives.

You will:

• Own and execute multiple data annotation workflows across diverse data types (geospatial imagery, text, etc)
• Optimize data annotation workflows to improve data quality to achieve machine learning outcomes
• Drive operational efficiencies on these workflows to achieve business outcomes
• Lead cross-functional initiatives with engineering, product, analytics, and delivery teams (as well as relevant experts) to achieve project outcomes
• Communicate with and shape outcomes for Scale’s strategic customers across the Department of Defense and national security customers

Ideally you'd have:

• An active TS-SCI security clearance
• 3+ years of experience in a general manager / program manager position or a similar leadership role in operations
• Experience working in a fast-paced environment
• Ability to collaborate effectively in cross-functional environments
• Excellent verbal and written communications
• An analytical, problem solving, and grit mindset to deliver metrics-led results
• Intellectual interest in machine learning and a strong desire to do impactful work in support of the U.S. government
• Able to work onsite in a secure facility in downtown Saint Louis, MO

Nice to haves:

• A technical background (education or professional experience with computer science, economics, statistics, or engineering)
• SQL knowledge and ability to apply statistical methods to drive data analysis
• Experience with lean process improvement, Six Sigma, Toyota Production System, etc.
• Experience working in and / or with the U.S. government

The base salary range for this full-time position in our hub locations of St. Louis, MO is $67,500 - $81,000. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Scale's Federal customer base is growing rapidly, and you will be on the front lines of ensuring that these customers become passionate, lifelong Scale partners. As a member of our Federal Delivery team, you own the account plan, manage day to day execution for customers and ensure an incredible customer experience. You are the ultimate all-rounder, a hybrid Customer Success and Technical Program Manager. Day to day, you will manage the customer relationship, deliver AI/ML solutions, use data to refine processes, align internal resources, and triage customer issues. . All of this serves an ultimate goal of delivering outsize value in supporting our Federal customer’s AI/ML objectives.

You bias toward finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver on customer objectives. You have a track record of managing active customers, in addition to driving renewals and supporting sales teams managing upsells. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions.

You will:

• Manage customer relationships from the executive to the end user

• Oversee on-boarding and successful implementation for your accounts

• Lead a cross-functional project team to exceed the customer’s AI/ML objectives

• Manage the long-term health of the customer base by identifying and preempting areas of risk or concern

• Strategically identify ways we can make customer success repeatable and solve issues for future customers

• Partner with clients to understand operational issues and advocate for their fixes with Scale engineers

• Work directly with customer's engineering teams and end users, answering questions and addressing issues with use of our products and solutions

We have a diverse team with a variety of skill sets, many have:

• An active Top Secret Clearance

• Minimum 6 years of work experience, with experience in a customer-facing technical program management role in industry, professional services engagement management or in government

• A technical background (education or professional experience with CS, Economics, Statistics, Engineering)

• A proven track record in B2B client facing roles and expanding client relationships

• A basic understanding of the ML Operations process

• Great cross-functional experience and collaborative ability

• Excellent verbal and written communications

• A track record of structured, analytics-driven problem solving

• A history of diligence and organization across multiple work streams

• Willingness to travel at least 30% of the time

Nice to haves:

• Prior experience at an API technology company and / or managing technical customers using an API

• Prior experience delivering technical solutions to government customers

The base salary range for this full-time position in our hub location Washington, DC, is $156,000 – $187,200. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Scale is a rapidly-growing, venture-backed Series E startup that is changing the way organizations around the world build AI applications. We’re looking for a strong business development (BD) lead with experience winning large U.S. government contracts to help us offer our AI/ML products to U.S. government agencies. This role will be deeply involved in overall strategy, help grow Scale’s established federal business, and have a massive impact on the adoption of cutting-edge AI/ML technologies for the nation.

Scale is a vital part of bringing ML-enabled technologies to U.S. government missions. Our U.S. Department of Defense (DoD) customer base is growing exponentially, and you’ll be on the front lines ensuring we’re able to effectively field AI/ML in support of National Security. Our Deployment Strategists identify key customers within our strategic DoD accounts (like the Army) and work closely with Scale Solution Engineers (SEs) to align on the right solutions and technical approaches needed to address existing requirements and win work. Deployment Strategists also partner with DoD end-users to identify and co-design solutions for emerging requirements.

You will:

• High-fidelity requirement and relationship mapping within target Army customer offices to identify opportunities for Scale’s business and offerings
• Pursue those opportunities and provide input/feedback to our federal GTM strategy
• Accurately forecast and close high dollar-value opportunities
• Be involved in everything from writing RFPs to directly pitching key stakeholders on what Scale can offer
• Leverage technical teams and other key stakeholders across the executive level to help discuss emerging trends in AI/ML
• Partner with Scale SEs to deliver customer pilots according to requirements agreed by the customer
• Evangelize Scale and interact with federal customers at events

Ideally you'd have:

• Minimum 5-10+ years experience in an Defense-focused technical sales or consulting role
• Proven track record closing high-value, multi-year deals (more than $10M)
• Prior experience with the DoD as a civil servant (GS-13/14+), service member (O3/4+), or consultant
• Established relationships or connections within Army accounts
• Experience in AI/ML or with a highly technical product and team
• A strong desire to roll up your sleeves and help build a business in an extremely fast-paced environment
• Ability to travel 20-30% of the time
• Eligibility for a Secret security clearance is required; an active Top Secret clearance is strongly preferred
• Based in the National Capitol Region, with the ability to work out of Scale’s D.C. office 2-3 days a week

Personality traits:

• Intellectually curious
• High velocity
• Empathetic
• Persistent
• Creative

The base salary range for this full-time position in our hub location of Washington, DC is $162,000 - $192,000. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Scale is a rapidly-growing, venture-backed series-D startup that is changing the way organizations around the world build AI applications. We’re looking for a strong business development (BD) lead who can help us offer our product to government agencies, primarily within the National Security Agency (NSA)/USCYBERCOM, to build their AI/ML capabilities. This role will be deeply involved in overall strategy, help grow Scale’s established federal business, and have massive impact on the adoption of cutting-edge technologies for the nation.

You will:

• High-fidelity requirement and relationship mapping within key NSA/USCYBERCOM to target customer offices to identify opportunities for Scale’s business and offerings
• Pursue those opportunities and provide input to our federal GTM strategy
• Be involved in everything from writing RFPs to pitching directly to key stakeholders on what Scale’s business can offer
• Leverage technical teams and other key stakeholders across the executive level to help discuss emerging trends in AI/ML
• Partner with Scale SEs to deliver customer pilots according to requirements agreed by the customer
• Evangelize Scale and interact with federal customers at events

Ideally you'd have:

• Minimum 3-5+ years experience in a federal technical sales or consulting role
• Proven track record closing high-value, multi-year deals (more than $10M)
• Prior experience with the U.S. Government as a civil servant (GS-13/14), service member (O4/5), or consultant
• Established relationships or connections within Scale strategic NSA/USCBYERCOM accounts
• A strong desire to roll up your sleeves and help build a business in an extremely fast-paced environment
• Experience in AI/ML
• Desire to work and learn with a highly technical product and team
• Ability to travel 10-20% of the time
• Eligibility for a Secret security clearance is required; an active Top Secret clearance is strongly preferred

The base salary range for this full-time position in our hub locations of San Francisco, New York, Seattle or Washington DC, is $140,000.00 - $175,000.00. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Scale is a vital part of bringing AI-enabled technologies to the world, from autonomous driving to drones, robots, and large language models. For example, Scale works with the world's top self-driving car and robotics ML teams as well as the largest companies in the generative AI space.

As our customer base is growing, you will be on the front lines of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers.

Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. We do this by knowing our customer’s use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth.

Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with.

The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. If this sounds like you, we invite you to apply!

You will:

• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Work closely with our customer’s engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas
• Design, develop and maintain playbooks, internal tools, Scale’s documentation and SDKs to quickly get customers set up for long-term success
• Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer
• Be accountable for the customer’s technical experience throughout their time with Scale
• Work with AEs and PMs to identify customer-specific feature requests
• Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations
• Evangelize Scale and interact with customers at major events
• Have an active TS/SCI clearance

Ideally you'd have:

• Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way
• Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals
• Prior experience developing with Python and JavaScript, or other modern software languages
• Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
• Strong project management and interpersonal skills
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
• High level of comfort communicating effectively across internal and external organizations
• Intellectual curiosity, empathy, and ability to operate with high velocity

Nice to haves:

• Experience in AI
• Experience working in classified environments
• Previous experience as a technical go-to-market resource

The base salary range for this full-time position in Washington, DC is $134,400 - $161,280. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Scale's Federal customer base is growing rapidly, and you will be on the front lines of machine learning (ML) operations to accelerate the development of artificial intelligence (AI) applications for the Department of Defense and other national security customers. As a Federal Operations Manager, you have ownership of the operations of our data labeling system for an entire data type for one of our customers, and are responsible for delivering that data on time and at a high level of quality. You will build a team of high quality data quality specialists, leverage structured problem-solving to drive operational efficiencies, and work cross-functionally with other Scale teams. Based on this project and customer, you can expect to regularly be called upon as a front line customer touch point. All of this serves an ultimate goal of delivering outsize value in supporting our Federal customer’s AI / ML objectives.

You will:

• Own and execute data annotation workflows across a single complex data type (geospatial imagery, text, etc)
• Optimize data annotation workflows to improve data quality to achieve machine learning outcomes
• Drive operational efficiencies on these workflows to achieve business outcomes
• Contribute to cross-functional initiatives with engineering, product, analytics, and delivery teams (as well as relevant experts) to achieve project outcomes
• Communicate with and shape outcomes for one of Scale’s strategic federal customers

You have:

• 2+ years of experience in a general manager / program manager position or a similar leadership role with an operations focus
• Experience working in a fast paced environment
• Ability to collaborate effectively in cross-functional environments
• Excellent verbal and written communications
• An analytical, problem solving, and grit mindset to deliver metrics-led results
• Intellectual interest in machine learning and a strong desire to do impactful work in support of the U.S. government
• Able to work onsite in downtown Saint Louis, MO

Nice to haves:

• A technical background (education or professional experience with computer science, economics, statistics, or engineering) or organizational background (teacher/educator, GM or shift manager at large restaurant)
• SQL knowledge and understanding of basic statistics
• Experience with lean process improvement, Six Sigma, Toyota Production System, etc.
• Experience working in and / or with the U.S. government

The base salary range for this full-time position in our hub location of St.Louis, MO is $54,000 - $64, 500. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Washington D.C.

Full-time

Scale’s public sector business is looking for a sharp, outcome-oriented generalist to join our rapidly growing team. The Operations Strategy Manager will report directly to the Public Sector General Manager and partner with the rest of the leadership team to drive strategic initiatives, maintain our day-to-day operating cadence, and build a winning business.

You will:

• Establish the operating rhythm of the Public Sector team by driving a BU-wide reporting cadence, e.g., weekly business review, monthly business review
• Own quarterly and annual business planning processes
• Roll up your sleeves to run new cross-functional initiatives, including building new zero-to-one capabilities for the business, when needed
• Accelerate high-value deals by attending and preparing for key customer meetings with the Public Sector GM, especially in new markets/segments that are early stage
• Surface priorities for the BU as a strategic partner to the Public Sector GM and broader leadership team
• Help champion a culture of trust, empowerment, and accountability

Ideally you’d have:

• 5-7 years of work experience in high-growth generalist roles. This can include management consulting, business operations, founder, executive officer, chief of staff, military aide
• Strong experience working cross-functionally with different stakeholder groups
• A bias towards action and track record of driving differentiated outcomes wherever you go
• Excellent written and verbal communication skills

Nice to haves:

• Prior federal or public sector work
• MBA
• Active U.S. security clearance (Secret or Top Secret - SCI)

The base salary range for this full-time position in our hub location of Washington, DC is $168,000 - 201,600. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Strategic Product Manager (Federal)

Scale's Federal customer base is growing rapidly, and you will be on the front lines of ensuring that these customers become passionate, lifelong Scale partners. As a member of our Federal Delivery team, you own the account plan, manage day to day execution for customers and ensure an incredible customer experience. You are the ultimate all-rounder, triaging customer issues and support, using data and analytics to align internal resources around a successful customer experience, while also being the main contact and advocate for customers' senior executives, mission and engineering teams. All of this serves an ultimate goal of delivering outsize value in supporting our Federal customer’s AI/ML objectives.

Your natural inclination is to dive into both technology and organizational processes to craft effective solutions and gain efficiencies. You are a hybrid TPM and Account Executive, biased towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver on customer objectives. You have a track record of managing customers to renewal and supporting sales teams managing upsells. And you are naturally empathetic, have high EQ, and excel at building long-term relationships through diligent problem solving, domain competence, and thoughtful, strategic discussions.

You will:

• Manage customer relationships from the executive to the end user
• Oversee on-boarding and successful implementation for all designated new accounts
• Lead a cross-functional project team to exceed the customer’s AI/ML objectives
• Manage the long-term health of the customer base by identifying and preempting areas of risk or concern
• Help Shape both products at Scale and how key customers use them
• Strategically identify ways we can make customer success repeatable and solve issues for future customers
• Partner with clients to understand operational issues and advocate for their fixes with Scale engineers
• Work directly with customer's engineering teams and end users, answering questions and addressing issues with use of our products and solutions
• Have an active TS/SCI clearance

We have a diverse team with a variety of skill sets, many have

• Minimum 5 years of work experience, with experience in a customer-facing technical program management role in industry, professional services engagement management or in government
• A technical background (education or professional experience with CS, Economics, Statistics, Engineering)
• A proven track record in B2B client facing roles and expanding client relationships
• An ability to navigate nebulous scenarios without strong guidance
• A willingness to understand and address engineering problems alongside the Product Development Teams
• A basic understanding of the ML Operations process
• Excellent verbal and written communications
• A track record of structured, analytics-driven problem solving
• Willingness to travel at least 30% of the time

Nice to haves:

• Prior experience at an API technology company and / or managing technical customers using an API
• Prior experience delivering technical solutions to government customers

The base salary range for this full-time position in DC is $164,800 - $206,000. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience,

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

The Data Labeling Quality Specialist role is an entry-level position for individuals who are interested in working in the Artificial Intelligence and Machine Learning industry. We are looking for a candidate who is a self-starter, detail-oriented and adaptable. The role will be focused on annotating tasks and delivering high quality by following a variety of instructions. The role will be perfect for individuals who value challenge in their work. You will be working cross-functionally with Supply Ops and Engineering to drive improvements in quality.

You will:

• Label machine learning data from customers
• Complete tasks in a timely manner, meeting SLA deadlines
• Do post-process audits and write error reports on data and tasks
• Work in-sync with Supply Managers to meet weekly goals
• Identify and resolve the root cause of low quality and provide feedback to respective teams on product improvements

Ideally you'd have:

• Must be a US Citizen, and must be able to pass Background Check
• Must be willing and have ability to obtain and maintain a Secret Security Clearance
• Detail oriented and can follow complex instructions
• Ability to work full-time hours (8-hour workdays)
• Ability to work independently, cooperatively, and collaboratively as a team member
• Possession of excellent oral and written skills
• Strong sense of ownership, urgency, and drive
• Ability to handle ambiguity and changing priorities

• Compensation: $17.25/hr
• Compensation: $24.00/hr with Active Security Clearance
• Scale also provides career advancement opportunities to the right candidates
• 1 Year Contract with likelihood of renewal

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

As an Imagery Analyst - Senior Team Lead and Quality Assurance Manager, you will be an integral part of ensuring that Scale consistently delivers high quality SAR and EO imagery labels to our government clients. The role has two major components - being an active part of the day-to-day operations with a high standard of quality and throughput; and leading a team of junior labelers, providing coaching, instruction, and performance management.

You will:

• Consistently deliver high quality and throughput
• Coaching and instructing junior data labelers on imagery analysis
• Communicate with other QA Team Leads on poor quality trends to further develop necessary training
• In charge of performance management of junior labelers
• Work closely with the Queue Manager to optimize and improve the queue
• Communicate any bugs to QM they encounter or their team encounters
• Provide feedback to the Queue Manager to improve the queue performance
• Be involved with SME-led training sessions
• Receive specialized training from 2 Imagery Analysis SMEs with a combined experience of 55+ years in imagery analysis

Ideally you'd have:

• 4+ years of experience with SAR and/or EO
• Attended a Basic Military Imagery Analysis course or equivalent training
• Experience leading small teams
• A team player mentality
• A “what can I do to make this better” mindset
• Strong computer skills (Excel / Google Sheet; knack for learning software quickly)

Nice to have:

• An active USG security clearance
• SQL knowledge
• Experience coding

Pay & Duration:

• Compensation: $35.00/hr
• Scale also provides spot bonuses + career advancement opportunities to the right candidates
• 1 Year Contract with likelihood of renewal

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.