We’re looking for a Customer Engineer who is technical and excited to build solutions for our clients. The role is first and foremost an engineer and a builder who will maintain strong relationships with our technical clients and help scale their problems. This individual would also adapt a product mindset to have significant impact on our core product (NLP, 2D, and 3D labelling) while working on integrations and systems design for customers. The work will vary day to day, and we’re looking for technical experts who are excited to solve tough problems.

You will:

• Solve hard problems and deploy solutions for our technical customers
• Interact with customers on a day-to-day basis to understand their pain points and design solutions
• Impact our product by integrating customer feedback directly to our product
• Work cross-functionally with Customer Operations and Engineering team while independently driving key initiatives

Ideally you'd have:

• Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
• Experience working with technical and nontechnical cross-functional partners and clients
• At least a Bachelor’s degree (or equivalent) in a relevant field
• Proficiency in languages such as Javascript, Python, or similar languages
• Strong problem-solving mindset and attitude to solve ambiguous challenges

Nice to haves:

• Experience in AI

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

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