Scale's Federal customer base is growing rapidly, and you will be on the front lines of machine learning (ML) operations to accelerate the development of artificial intelligence (AI) applications for the Department of Defense and other national security customers. As Saint Louis Operations Site Lead, you have complete ownership of the outcomes of Scale’s St. Louis AI Center. You will be at the forefront of leading Scale’s Federal labeler workforce and managing site operations across unclassified and classified work sites. This role is for someone who gets excited about leading people, is highly organized, has a strong prioritization ability, can run to ground complex processes with multiple stakeholders, and can develop and grow an organization.

You will:

• Lead a 300+ full time employee and contractor workforce of data quality specialists (labelers) working on unclassified and classified government data
• Oversee site operations across two sites to include recruiting, human resources, security, office management, IT, finance, etc.
• Lead Scale’s growth in STL to potentially doubling over the next 1-2 years
• Own outcomes in their entirety: from ideation and strategy to in-the-weeds delivery of results
• Lead customer-facing presentations on the capabilities and growth of the Saint Louis workforce
• Coach and develop leaders in the workforce to overcome hurdles and achieve high-impact outcomes
• Be a relentlessly positive cultural agent to professionalize the labeler workforce

Ideally you’d have:

• 5+ years of experience in a general manager, operations, growth, or consulting role requiring a blend of operational, strategic, and cross-functional work
• A strong orientation towards outcomes and a history of being scrappy when it counts
• An easygoing interpersonal style and ability to work and build relationships with a wide range of people
• Experience leading small teams and managing multiple, complex work streams
• A fundamental understanding of AI/ML training

Nice to haves:

• MBA or relevant master’s degree
• Background in intelligence work, particularly geospatial analysis
• Active U.S. security clearance (Secret or Top Secret - SCI)

As this role has complete ownership of the outcomes of Scale’s St. Louis AI Center, it is expected to be an onsite-first role. Scale will provide relocation as necessary.

The base salary range for this full-time position in our hub location of St.Louis, Mo is $136,000 - 163,200. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.