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Head of Gen AI Growth, Languages
Operations
hybrid: San Francisco, CA
added Sat Oct 14, 2023
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Scale is expanding our Generative AI capacities with a focus on language contributions. We're in search of a Head of Generative AI Growth for Languages Contributors. This role will be pivotal at Scale and will oversee all facets related to our language contributors to ensure we're sourcing, engaging, and retaining the best talent while optimizing the efficiency of the growth funnels. We're hunting for a dynamic strategist with an execution mindset to also lead and elevate our operations crew.

You will:

  • Oversee growth organization which comprises of the following: 1) community and payouts 2) capability training and training of labelers 3) tasker acquisition, retention, and engagement
  • Develop KPIs for your team and collaborate throughout the organization to achieve those KPIs and company wide objectives
  • Identify ways to optimize the growth funnel of our labelers
  • Find and implement creative and cost efficient channels to grow a high quality base of taskers
  • Identify the need to hire and build a team to scale training and education for labelers, along with the other critical functions of the role

Ideally you'd have:

  • 10+ years of experience in growth, product, and/or in operations
  • Ability to speak, read and write fluently in 5+ languages and/or working experience in multiple countries.
  • Strong management skills in leading a large team while growing, hiring, and developing top talent
  • Quantitative background with strong analytical and problem solving mindset to solving business problems
  • Flexibility to go back and forth between thinking strategically and rolling up your sleeves to get work done
  • Experience owning growth metrics in an operational capacity

Nice to have:

  • Management consulting experience with a top tier firm
  • Experience working in a high growth startup in operations, product, or growth

The base salary range for this full-time position in our hub locations of San Francisco, New York, or Seattle, is $150,000 - $184,000. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how machine learning can build innovative products. Our products provide access to human-powered data for hundreds of use cases and are used by industry leaders such as Open AI, Lyft, Meta, GM, Samsung, Airbnb, NVIDIA, and many more. We’ve recently raised $325 million in Series E funding at a valuation of $7B+ and are expanding our team to accelerate the development of AI applications.