What you'll be doing

As an Engagement Manager in the Government Business Unit you will be focused on serving the needs of our government customers to apply Al to real-world problems. From counter disinformation to rough sleeper support services, rail safety to Defence horizon scanning, you can expect to be working at the cutting-edge of AI to improve public sector outputs.

You can expect high levels of delivery responsibility, customer exposure, and business development from day one, as well as the opportunity to contribute to our growth plans in a mission-driven environment. From a commercial perspective, you will help design, deliver, and scale cutting-edge solutions across the public sector. From a technical perspective, you will be immersed in applied artificial intelligence techniques through your work, working closely with Data Scientists, Machine Learning Engineers, as well as Product Designers and Front-end Engineers.

You will be a core member of high-performing project teams. You will play a role across all aspects of our work, and will take day-to-day responsibility for defining and leading the delivery of projects. The specific responsibilities will vary but examples include:

• Project management. You will own end-to-end project delivery from structuring project plans, to managing product development, and ensuring our delivery approach brings maximum value to the customer. You will be responsible for working with customers and technical teams, and ensuring that projects run smoothly on a day-to-day basis.

• Problem solving. You will work with technical teams to design smart ways of helping customers solve their business problems across a wide range of different disciplines and sectors.

• Owning customer relationships. You will be the primary point of contact for our customers during projects and will be responsible for ensuring that our projects meet their objectives, and that day-to-day communications are smooth and well-planned.

• Business development. You will lead research and due diligence into new commercial opportunities and contribute to the preparation and delivery of new business pitches and proposals.

• Product management. You will work with product designers and engineers to develop solutions which fit into customer workflows and support their business needs on an ongoing basis.

• People development. You will be responsible for the management and development of your peers - both of more junior team members, and those with different areas of expertise.

• Research. You will conduct qualitative and quantitative research in a wide variety of fields that are relevant to our work (for example, how advances in deployed machine learning are disrupting a given sector).

This is a role with significant opportunities for progression. We expect Engagement Managers to learn quickly, and we commit to supporting their development. There will be opportunities to take on responsibility for business development and the delivery of projects from an early stage.

Who you are

• Experience: Mid-level experience in professional services, ideally from a consulting, technology or data background particularly within a public sector context.

• Client communication: Be highly credible and versatile in dealing with senior stakeholders, with exceptional written and verbal communication skills, particularly for communicating technical details and business impact to our customers.

• Project management: Have experience working with, and managing a team of people with varied backgrounds and expertise. You need to prioritise tasks effectively across a project team, whether that involves working with senior directors, the technical team, or coaching our associates.

• Technical aptitude: Have experience of working with technical teams and delivering technical projects. While our data scientists will own the technical solution, you will need sufficient understanding of the art of the possible in applied Al. Required to determine the feasibility and value that an application or project could bring. You don't have to be an expert on day one, but we expect you to have the aptitude and commitment to develop the necessary subject matter expertise.

• Business development: Be able to talk persuasively about how Al and data can be used to solve problems, and able to think creatively about how these can be applied to a particular customer's needs.

• Delivery excellence: Be focused on customer value, taking responsibility for ensuring the successful delivery of your projects and owning development of high-quality written deliverables and reports.

• Problem solving: Be a practical problem solver, with the ability to come up with novel ways of solving problems, which often have not been solved before.

• Self-starter: An ability to quickly understand what needs to be done, and proactively identify and implement solutions to address that. Be that on your projects, or internal to our business.

What we can offer you

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits…..

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & optional for your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Daily breakfast, weekly lunches, and more fruit, drinks and snacks than you could ever eat (for office-based employees).

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

What you'll be doing

As an Engagement Manager you will be focused on serving the needs of our customers to apply Al to real-world problems in the Life Sciences industry. You can expect high levels of delivery responsibility, customer exposure, and business development from day one, as well as the opportunity to contribute to our growth plans.

From a commercial perspective, you will help design, deliver, and scale cutting edge solutions across a wide range of industries. From a technical perspective, you will be immersed in applied artificial intelligence techniques through your work, working closely with Data Scientists, Machine Learning Engineers, as well as Product Designers and Front-end Engineers. Our Life Science team is growing rapidly, helping to solve hard problems across research, development and commercialisation of new life science products that will go on to have a real impact on the lives of patients.

You will be a core member of high performing project teams. You will play a role across all aspects of our work, and will take day-to-day responsibility for defining and leading the delivery of projects. The specific responsibilities will vary but examples include:

• Project management. You will own end-to-end project delivery from structuring project plans, to managing product development, and ensuring our delivery approach brings maximum value to the customer. You will be responsible for working with customers and technical teams, and ensuring that projects run smoothly on a day-to-day basis.

• Problem solving. You will work with technical teams to design smart ways of helping customers solve their business problems across a wide range of different disciplines and sectors.

• Owning customer relationships. You will be the primary point of contact for our customers during projects and will be responsible for ensuring that our projects meet their objectives, and that day-to-day communications are smooth and well-planned.

• Business development. You will lead research and due diligence into new commercial opportunities and contribute to the preparation and delivery of new business pitches and proposals.

• Product management. You will work with product designers and engineers to develop solutions which fit into customer workflows and support their business needs on an ongoing basis.

• People development. You will be responsible for the management and development of your peers - both of more junior team members, and those with different areas of expertise.

• Research. You will conduct qualitative and quantitative research in a wide variety of fields that are relevant to our work (for example, how advances in deployed machine learning are disrupting a given sector).

This is a role with significant opportunities for progression. We expect Engagement Managers to learn quickly, and we commit to supporting their development. There will be opportunities to take on responsibility for business development and the delivery of projects from an early stage.

Who you are

• Experience: Mid-level experience in professional services, ideally from a consulting, technology or data background with a focus on the life science industry.

• Client communication: Be highly credible and versatile in dealing with senior stakeholders across pharmaceutical companies and medical device companies, with exceptional written and verbal communication skills, particularly for communicating technical details and business impact to our customers.

• Project management: Have experience working with, and managing a team of people with varied backgrounds and expertise. You need to prioritise tasks effectively across a project team, whether that involves working with senior directors, the technical team, or coaching our associates.

• Technical aptitude: Have experience of working with technical teams and delivering technical projects. While our data scientists will own the technical solution, you will need sufficient understanding of the art of the possible in applied Al. Required to determine the feasibility and value that an application or project could bring. You don't have to be an expert on day one, but we expect you to have the aptitude and commitment to develop the necessary subject matter expertise.

• Business development: Be able to talk persuasively about how Al and data can be used to solve problems, and able to think creatively about how these can be applied to a particular customer's needs.

• Delivery excellence: Be focused on customer value, taking responsibility for ensuring the successful delivery of your projects and owning development of high-quality written deliverables and reports.

• Problem solving: Be a practical problem solver, with the ability to come up with novel ways of solving problems, which often have not been solved before.

• Self-starter: An ability to quickly understand what needs to be done, and proactively identify and implement solutions to address that. Be that on your projects, or internal to our business.

What we can offer you

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits…..

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & optional for your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Daily breakfast, weekly lunches, and more fruit, drinks and snacks than you could ever eat (for office-based employees).

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

What you'll be doing:

As a Senior Manager, you will be joining the Energy Transition and Environment (ETE) commercial team at Faculty, supporting both sales and delivery. The ETE team works with organisations to embed cutting-edge Al into the way they work and solve their hardest problems. Your responsibilities are to:

• Oversee delivery across a portfolio of projects, as the senior point of contact for the client and Faculty teams day to day. You'll know when to stay close or step back, pre-empt and manage risks and support Faculty teams to deliver our work to the highest level of quality.

• Ensure the quality of client deliverables, lead communications and ongoing scope management. Data science and Al is necessarily experimental, you'll be responsible for guiding clients through projects constantly balancing scope to maximise client value while ensuring sustainability of delivery for teams and margins.

• Manage and support account growth, by staying close to the priorities of customers, entrepreneurially identifying opportunities and supporting business development activities with the Business Development Director.

• Build trusted relationships. You are comfortable working with senior stakeholders, building trust through delivery excellence and an increasing mastery of how Al can be put to work to solve our customers' hardest problems.

• Help build the business unit, by taking a proactive role in developing good processes and practices that develop the ETE team and help us deliver on our objectives.

• Support the development of individuals in Faculty's delivery team-providing coaching on areas for improvement and opportunities to develop as to maximise their potential.

Who we are looking for:

• Have 7+ years experience of successful technology delivery, with significant domain expertise in the Energy sector, in particular related to renewable generation and clean technology. You are likely from a top-tier consulting, technology or data background.

• Client communication: Be highly credible in dealing with senior stakeholders, with exceptional verbal communication skills, and the ability to boil down complicated concepts to their essence.

• Leadership: Have experience in leading project teams to successful outcomes, not just by directing, but also coaching team members to make the right decisions.

• Project management: Demonstrate success in delivering highly complex and nuanced technical programmes, which require juggling multiple internal and client teams across varied departments and disciplines.

• Technical aptitude: Have experience of working with technical teams and delivering technical projects with some (but not exhaustive) technical understanding.

• Business development: Be able to talk persuasively about how Al and data can be used to solve problems, and be able to guide clients creatively on how these can be applied to a particular customer's needs. Experience in proposition development and elements of sales is desirable.

• Self-starter: Have an ability to quickly understand what needs to be done in situations with high ambiguity, and proactively identify and implement solutions to address that.

We encourage you to apply if you think that you meet most, but not all, of the requirements.

What we can offer you

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits…..

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & optional for your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Daily breakfast, weekly lunches, and more fruit, drinks and snacks than you could ever eat (for office-based employees).

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

What you'll be doing:

As a Senior Manager, you will be joining the Life Sciences commercial team at Faculty, supporting both sales and delivery. The Life Science team works with organisations to embed cutting-edge Al into the way they work and solve their hardest problems. Your responsibilities are to:

• Oversee delivery across a portfolio of projects, as the senior point of contact for the client and Faculty teams day to day with support from the Customer Director and Technical Director. You'll know when to stay close or step back, pre-empt and manage risks and support Faculty teams to deliver our work to the highest level of quality.

• Ensure the quality of client deliverables, lead communications and ongoing scope management. Data science and Al is necessarily experimental, you'll be responsible for guiding clients through projects constantly balancing scope to maximise client value while ensuring sustainability of delivery for teams and margins.

• Manage and support account growth, by staying close to the priorities of customers, entrepreneurially identifying opportunities and supporting business development activities with the Customer Director or Business Development Director.

• Build trusted relationships. You are comfortable working with senior stakeholders, building trust through delivery excellence and an increasing mastery of how Al can be put to work to solve our customers' hardest problems.

• Help build the business unit, by taking a proactive role in developing good processes and practices that develop the Life Science team and help us deliver on our objectives.

• Support the development of individuals in Faculty's delivery team-providing coaching on areas for improvement and opportunities to develop as to maximise their potential.

Who we are looking for:

• Have 7+ years experience of successful technology delivery, with significant expertise in the life sciences sector. You are likely from a top-tier consulting, technology or data background.

• Client communication: Be highly credible in dealing with senior stakeholders, with exceptional verbal communication skills, and the ability to boil down complicated concepts to their essence.

• Leadership: Have experience in leading project teams to successful outcomes-not just by directing, but also coaching team members to make the right decisions.

• Project management: Demonstrate success in delivering highly complex and nuanced technical programmes, which require juggling multiple internal and client teams across varied departments and disciplines.

• Technical aptitude: Have experience of working with technical teams and delivering technical projects with some (but not exhaustive) technical understanding.

• Business development: Be able to talk persuasively about how Al and data can be used to solve problems, and be able to guide clients creatively on how these can be applied to a particular customer's needs. Experience in proposition development and elements of sales is desirable.

• Self-starter: Have an ability to quickly understand what needs to be done in situations with high ambiguity, and proactively identify and implement solutions to address that.

We encourage you to apply if you think that you meet most, but not all, of the requirements.

What we can offer you

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits…..

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & optional for your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Daily breakfast, weekly lunches, and more fruit, drinks and snacks than you could ever eat (for office-based employees).

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

About the role

This role is for our Government team, working on projects across the entire public sector. A Cloud Engineer at Faculty help our customers by building robust, secure and scalable Cloud Infrastructure to support their data and machine learning workflows. You’ll work as part of a cross-functional technical team to build solutions to some of the hardest problems in applied artificial intelligence. Your role will evolve alongside business needs, but you can expect your key responsibilities to include:

• You’ll work with both technical and non-technical stakeholders going from idea to implementation as well as contributing to internal Cloud Engineering best practices, standards and code repos; enabling Machine Learning Engineers and Data Scientists to take ownership of their cloud deployments.

• You’ll proactively contribute to Faculty’s growth by working with our customers to recommend how they can leverage Cloud infrastructure to solve their problems.

• Be involved with the project life cycle from idea generation to shipping

• Actively look out for the best open source technologies to be used in the development of Faculty's infrastructure

• Create and maintain reusable libraries that are used company-wide.

Who we're looking for

At Faculty, your attitude and behaviour are just as important as your technical skill. We look for individuals who can support our values, foster our culture, and deliver for our organisation.

We like people who combine expertise and ambition with optimism -- who are interested in changing the world for the better -- and have the drive and intelligence to make it happen. If you’re the right candidate for us, you probably:

• Think scientifically, even if you’re not a scientist - you test assumptions, seek evidence and are always looking for opportunities to improve the way we do things

• Love finding new ways to solve old problems - when it comes to your work and your professional development, you don’t believe in ‘good enough’. You always seek new ways to solve old challenges

• Are pragmatic and outcome-focused - you know how to balance the big picture with the little details and know a great idea is useless if it can’t be executed in the real world

• Have experience in working directly with clients and end users to conduct: Requirements Gathering, Technical Planning and Scoping

• Have a drive to learn new technologies and novel applications of existing technologies

• Technical mentoring

To succeed in this role, you'll need demonstrable experience in some of the following:

• At least one of the major cloud providers (AWS, Azure, GCP)

• GitOps:

  • Infrastructure as Code (IaC) using Terraform

  • CI/CD, for example ArgoCD, Gitlab Pipelines, CircleCI

• Containerisation and deployment with Docker and Kubernetes

• Networking fundamentals, IP networking, TCP, HTTP

• Cloud security fundamentals: least privilege access, security groups, isolated networks

• Technologies our teams use that are nice to know, but not essential: Task orchestration, ELT, Serverless, Event Streaming

• Python, NodeJS or other scripting languages

Culture & Benefits at Faculty

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits:

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast, weekly lunches and more fruit, drinks and snacks than you could ever eat when you're in the office.

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

What You'll Be Doing

You will design, build, and deploy production-grade software, infrastructure, and MLOps systems that leverage machine learning. The work you do will help our customers solve a broad range of high-impact problems in the Retail and Consumer space - examples of which can be found here.

You are engineering-focused, with a keen interest and working knowledge of operationalised machine learning. You have a desire to take cutting-edge ML applications into the real world. You will develop new methodologies and champion best practices for managing AI systems deployed at scale, with regard to technical, ethical and practical requirements. You will support both technical and non-technical stakeholders to deploy ML to solve real-world problems. To enable this, we work in cross-functional teams with representation from commercial, data science, product management and design specialities to cover all aspects of AI product delivery.

The Machine Learning Engineering team is responsible for the engineering aspects of our customer delivery projects. As a Machine Learning Engineer, you’ll be essential to helping us achieve that goal by:

• Building software and infrastructure that leverages Machine Learning;

• Creating reusable, scalable tools to enable better delivery of ML systems

• Working with our customers to help understand their needs

• Working with data scientists and engineers to develop best practices and new technologies; and

• Implementing and developing Faculty’s view on what it means to operationalise ML software.

We’re a rapidly growing organisation, so roles are dynamic and subject to change. Your role will evolve alongside business needs, but you can expect your key responsibilities to include:

• Working in cross-functional teams of engineers, data scientists, designers and managers to deliver technically sophisticated, high-impact systems.

• Working with senior engineers to scope projects and design systems

• Providing technical expertise to our customers

• Technical Delivery

Who We're Looking For

At Faculty, your attitude and behaviour are just as important as your technical skill. We look for individuals who can support our values, foster our culture, and deliver for our organisation.

We like people who combine expertise and ambition with optimism -- who are interested in changing the world for the better -- and have the drive and intelligence to make it happen. If you’re the right candidate for us, you probably:

• Think scientifically, even if you’re not a scientist - you test assumptions, seek evidence and are always looking for opportunities to improve the way we do things.

• Love finding new ways to solve old problems - when it comes to your work and professional development, you don’t believe in ‘good enough’. You always seek new ways to solve old challenges.

• Are pragmatic and outcome-focused - you know how to balance the big picture with the little details and know a great idea is useless if it can’t be executed in the real world.

To succeed in this role, you’ll need the following - these are illustrative requirements and we don’t expect all applicants to have experience in everything (70% is a rough guide):

• Understanding of and interest in the full machine learning lifecycle, including deploying trained machine learning models developed using common frameworks such as Scikit-learn, TensorFlow, or PyTorch

• Understanding of the core concepts of probability and statistics and familiarity with common supervised and unsupervised learning techniques

• Experience in Software Engineering including programming in Python.

• Technical experience of cloud architecture, security, deployment, and open-source tools. Hands-on experience required of at least one major cloud platform

• Demonstrable experience with containers and specifically Docker and Kubernetes

• Comfortable in a high-growth startup environment.

• Outstanding verbal and written communication.

• Excitement about working in a dynamic role with the autonomy and freedom you need to take ownership of problems and see them through to execution

• Knowledge of (or interest in) retail-focused solutions around understanding consumer behaviours

Culture & Benefits at Faculty

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits:

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast, weekly lunches and more fruit, drinks and snacks than you could ever eat when you're in the office.

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

What You'll Be Doing

You will design, build, and deploy production-grade software, infrastructure, and MLOps systems that leverage machine learning to help our customers solve high-impact problems.

You are engineering-focused, with a keen interest and working knowledge of operationalised machine learning. You have a desire to take cutting-edge ML applications into the real world. You will develop new methodologies and champion best practices for managing AI systems deployed at scale, with regard to technical, ethical and practical requirements. You will support both technical and non-technical stakeholders to deploy ML to solve real-world problems. To enable this, we work in cross-functional teams with representation from commercial, data science, product management and design specialities to cover all aspects of AI product delivery.

The Machine Learning Engineering team is responsible for the engineering aspects of our customer delivery projects. As a Machine Learning Engineer, you’ll be essential to helping us achieve that goal by:

• Building software and infrastructure that leverages Machine Learning;

• Creating reusable, scalable tools to enable better delivery of ML systems

• Working with our customers to help understand their needs

• Working with data scientists and engineers to develop best practices and new technologies; and

• Implementing and developing Faculty’s view on what it means to operationalise ML software.

We’re a rapidly growing organisation, so roles are dynamic and subject to change. Your role will evolve alongside business needs, but you can expect your key responsibilities to include:

• Working in cross-functional teams of engineers, data scientists, designers and managers to deliver technically sophisticated, high-impact systems.

• Working with senior engineers to scope projects and design systems

• Providing technical expertise to our customers

• Technical Delivery

Who We're Looking For

At Faculty, your attitude and behaviour are just as important as your technical skill. We look for individuals who can support our values, foster our culture, and deliver for our organisation.

We like people who combine expertise and ambition with optimism -- who are interested in changing the world for the better -- and have the drive and intelligence to make it happen. If you’re the right candidate for us, you probably:

• Think scientifically, even if you’re not a scientist - you test assumptions, seek evidence and are always looking for opportunities to improve the way we do things.

• Love finding new ways to solve old problems - when it comes to your work and professional development, you don’t believe in ‘good enough’. You always seek new ways to solve old challenges.

• Are pragmatic and outcome-focused - you know how to balance the big picture with the little details and know a great idea is useless if it can’t be executed in the real world.

To succeed in this role, you’ll need the following - these are illustrative requirements and we don’t expect all applicants to have experience in everything (70% is a rough guide):

• Understanding of and interest in the full machine learning lifecycle, including deploying trained machine learning models developed using common frameworks such as Scikit-learn, TensorFlow, or PyTorch

• Understanding of the core concepts of probability and statistics and familiarity with common supervised and unsupervised learning techniques

• Experience in Software Engineering which ideally would include programming in Python.

• Technical experience of cloud architecture, security, deployment, and open-source tools. Hands-on experience required of at least one major cloud platform

• Demonstrable experience with containers and specifically Docker and Kubernetes

• Comfortable in a high-growth startup environment.

• Outstanding verbal and written communication.

• Excitement about working in a dynamic role with the autonomy and freedom you need to take ownership of problems and see them through to execution

Please note that due to the nature of our current project requirements, applicants must either hold valid existing security clearance or be eligible for UK security clearance (5 years continuous UK address history, no criminal convictions.) Faculty will cover any costs associated in full.

Culture & Benefits at Faculty

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits:

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast, weekly lunches and more fruit, drinks and snacks than you could ever eat when you're in the office.

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

What You'll Be Doing

You will design, build, and deploy production-grade software, infrastructure, and MLOps systems that leverage machine learning to help our customers solve high-impact problems.

You are engineering-focused, with a keen interest and working knowledge of operationalised machine learning. You have a desire to take cutting-edge ML applications into the real world. You will develop new methodologies and champion best practices for managing AI systems deployed at scale, with regard to technical, ethical and practical requirements. You will support both technical and non-technical stakeholders to deploy ML to solve real-world problems. To enable this, we work in cross-functional teams with representation from commercial, data science, product management and design specialities to cover all aspects of AI product delivery.

The Machine Learning Engineering team is responsible for the engineering aspects of our customer delivery projects. As a Machine Learning Engineer, you’ll be essential to helping us achieve that goal by:

• Building software and infrastructure that leverages Machine Learning;

• Creating reusable, scalable tools to enable better delivery of ML systems

• Working with our customers to help understand their needs

• Working with data scientists and engineers to develop best practices and new technologies; and

• Implementing and developing Faculty’s view on what it means to operationalise ML software.

We’re a rapidly growing organisation, so roles are dynamic and subject to change. Your role will evolve alongside business needs, but you can expect your key responsibilities to include:

• Working in cross-functional teams of engineers, data scientists, designers and managers to deliver technically sophisticated, high-impact systems.

• Working with senior engineers to scope projects and design systems

• Providing technical expertise to our customers

• Technical Delivery

Who We're Looking For

At Faculty, your attitude and behaviour are just as important as your technical skill. We look for individuals who can support our values, foster our culture, and deliver for our organisation.

We like people who combine expertise and ambition with optimism -- who are interested in changing the world for the better -- and have the drive and intelligence to make it happen. If you’re the right candidate for us, you probably:

• Think scientifically, even if you’re not a scientist - you test assumptions, seek evidence and are always looking for opportunities to improve the way we do things.

• Love finding new ways to solve old problems - when it comes to your work and professional development, you don’t believe in ‘good enough’. You always seek new ways to solve old challenges.

• Are pragmatic and outcome-focused - you know how to balance the big picture with the little details and know a great idea is useless if it can’t be executed in the real world.

To succeed in this role, you’ll need the following - these are illustrative requirements and we don’t expect all applicants to have experience in everything (70% is a rough guide):

• Understanding of and interest in the full machine learning lifecycle, including deploying trained machine learning models developed using common frameworks such as Scikit-learn, TensorFlow, or PyTorch

• Understanding of the core concepts of probability and statistics and familiarity with common supervised and unsupervised learning techniques

• Experience in Software Engineering which ideally would include programming in Python.

• Technical experience of cloud architecture, security, deployment, and open-source tools. Hands-on experience required of at least one major cloud platform

• Demonstrable experience with containers and specifically Docker and Kubernetes

• Comfortable in a high-growth startup environment.

• Outstanding verbal and written communication.

• Excitement about working in a dynamic role with the autonomy and freedom you need to take ownership of problems and see them through to execution

Please note that due to the nature of our current project requirements, applicants must either hold valid existing security clearance or be eligible for UK security clearance (5 years continuous UK address history, no criminal convictions.) Faculty will cover any costs associated in full.

Culture & Benefits at Faculty

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits:

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast, weekly lunches and more fruit, drinks and snacks than you could ever eat when you're in the office.

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

Please note, for these positions we require candidates who are Security Cleared with the ability to obtain DV clearance

What You'll Be Doing

You will design, build, and deploy production-grade software, infrastructure, and MLOps systems that leverage machine learning. The work you do will help our customers solve a broad range of high-impact problems in the Government space - examples of which can be found here.

You are engineering-focused, with a keen interest and working knowledge of operationalised machine learning. You have a desire to take cutting-edge ML applications into the real world. You will develop new methods and champion best practices for managing AI systems deployed at scale, with regard to technical, ethical and practical requirements. You will support both technical and non-technical stakeholders to deploy ML to solve real-world problems. To enable this, we work in cross-functional teams with representation from commercial, data science, product management and design specialities to cover all aspects of AI product delivery.

The Machine Learning Engineering team is responsible for the engineering aspects of our customer delivery projects. As a Machine Learning Engineer, you’ll be essential to helping us achieve that goal by:

• Building software and infrastructure that leverages Machine Learning;

• Creating reusable, scalable tools to enable better delivery of ML systems

• Working with our customers to help understand their needs

• Working with data scientists and engineers to develop best practices and new technologies; and

• Implementing and developing Faculty’s view on what it means to operationalise ML software.

We’re a rapidly growing organisation, so roles are dynamic and subject to change. Your role will evolve alongside business needs, but you can expect your key responsibilities to include:

• Working in cross-functional teams of engineers, data scientists, designers and managers to deliver technically sophisticated, high-impact systems.

• Working with senior engineers to scope projects and design systems

• Providing technical expertise to our customers

• Technical Delivery

Who We're Looking For

At Faculty, your attitude and behaviour are just as important as your technical skill. We look for individuals who can support our values, foster our culture, and deliver for our organisation.

We like people who combine expertise and ambition with optimism -- who are interested in changing the world for the better -- and have the drive and intelligence to make it happen. If you’re the right candidate for us, you probably:

• Think scientifically, even if you’re not a scientist - you test assumptions, seek evidence and are always looking for opportunities to improve the way we do things.

• Love finding new ways to solve old problems - when it comes to your work and professional development, you don’t believe in ‘good enough’. You always seek new ways to solve old challenges.

• Are pragmatic and outcome-focused - you know how to balance the big picture with the little details and know a great idea is useless if it can’t be executed in the real world.

To succeed in this role, you’ll need the following - these are illustrative requirements and we don’t expect all applicants to have experience in everything (70% is a rough guide):

• Understanding of and interest in the full machine learning lifecycle, including deploying trained machine learning models developed using common frameworks such as Scikit-learn, TensorFlow, or PyTorch

• Understanding of the core concepts of probability and statistics and familiarity with common supervised and unsupervised learning techniques

• Experience in Software Engineering including programming in Python.

• Technical experience of cloud architecture, security, deployment, and open-source tools. Hands-on experience required of at least one major cloud platform

• Demonstrable experience with containers and specifically Docker and Kubernetes

• Comfortable in a high-growth startup environment.

• Outstanding verbal and written communication.

• Excitement about working in a dynamic role with the autonomy and freedom you need to take ownership of problems and see them through to execution

• Knowledge of (or interest in) retail-focused solutions around understanding consumer behaviours

Culture & Benefits at Faculty

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits:

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast, weekly lunches and more fruit, drinks and snacks than you could ever eat when you're in the office.

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

About the Role

We're actively seeking a highly skilled Principal Engineer to drive our cutting-edge product, Frontier. This pivotal role combines technical prowess with a customer-centric approach, as you collaborate directly with internal stakeholders across Faculty to implement Frontier.

As we continue to expand our platform's reach, you'll have the unique opportunity to build a scalable AI focussed product, whilst leading the way in best technical practices.

In this role, you'll be immersed in hands-on work, tackling complex real-world challenges using state-of-the-art technology. From optimising bed management in healthcare institutions to addressing logistics in the military and supporting sustainability goals in various industries, Frontier empowers organisations to make informed decisions through AI-driven insights. As a leader within our Frontier Platform team, you'll play a key role in building the product to ensure the scalability for seamless deployment to multiple customers, leveraging your expertise to build robust infrastructure, integrate with operational systems, and craft intuitive and user-friendly front-ends. Join us on this exciting journey of transforming decision-making with AI and machine learning, revolutionising how businesses thrive utilising Decision Intelligence..

Role Responsibilities:

• Build and manage a small team of engineers, with a hands-on focus on platform engineering, delivering and implementing Frontier as a scalable SaaS product.

• Establish and optimise engineering processes for designing, developing, and scaling customer-facing platform components, with a specific emphasis on Machine Learning systems.

• Collaborate with the Director of Delivery to ensure the successful SaaS deployment of Frontier by advising on roles, skills, and best practices within the platform engineering team.

• Mentor and upskill the existing engineering team in cloud operations, release management, and testing processes.

• Review the existing deployment process and provide recommendations on process and tooling improvements.

• Collaborate with the Delivery and Product/Engineering teams to update the support process to meet the need for support at scale.

• Provide support to the Director of Frontier Delivery and Machine Learning Engineers in the Delivery Teams in understanding specific integration issues with customer systems and processes, and establish processes for resilience to changes from customer infrastructure and product updates.

Minimum Requirements:

• Proven experience as an experienced developer with a strong background in platform engineering.

• Previous experience in a management or leadership role, with a passion for building and managing effective engineering teams.

• Significant expertise in designing, developing, and scaling platform components, preferably with a focus on Machine Learning systems.

• Proficiency in Python programming.

• Extensive knowledge of cloud operations, particularly in AWS.

• Experience working with IaC, preferably Terraform, and automation.

Preferred Skills:

• Experience in delivering SaaS products.

• Familiarity with React or other front-end languages.

• Understanding of software support, maintenance, and upgrade processes.

• Strong analytical and problem-solving abilities.

• Excellent communication and team collaboration skills.

Culture & Benefits at Faculty

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits:

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast, weekly lunches and more fruit, drinks and snacks than you could ever eat when you're in the office.

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

About the role

As a Senior Frontend Engineer you will be joining one of our delivery teams or our product teams, with the opportunity to move across teams. Our delivery teams are responsible for visualising insights from the output of our data scientists, whilst our product team builds the technologies underpinning these projects. As a rapidly growing organisation, roles are dynamic and subject to change.

Your role will evolve alongside business needs, but you can expect your key responsibilities to include:

• Lead a team of frontend engineers

• Hire into an existing team of frontend engineers or build an entirely new team

• Prioritisation, planning, coordination and communication of frontend features within the frontend team but also to external stakeholders

• Maintain the best practices and standards common to the whole frontend capacity of Faculty

• Training, mentoring and onboarding of new frontend engineers

• Create learning resources to be used across the team your are leading

• Setting up and maintaining the development and deployment infrastructure for the frontend team you are a part of

• Work with our data scientists, data engineers, UI and UX designers to build client facing products to bring Faculty's machine learning work to life

• Be involved from with the product life cycle from idea generation to shipping

• Actively look out for the best open source technologies to be used in development of Faculty's client facing products

• Be the go to authority for frontend software engineering within your team

• Create and maintain reusable component libraries that are used in projects company wide

Who We're Looking For

At Faculty, your attitude and behaviour are just as important as your technical skill. We look for individuals who can support our values, foster our culture, and deliver for our organisation.

We like people who combine expertise and ambition with optimism -- who are interested in changing the world for the better -- and have the drive and intelligence to make it happen. If you’re the right candidate for us, you probably:

• Think scientifically, even if you’re not a scientist - you test assumptions, seek evidence and are always looking for opportunities to improve the way we do things

• Love finding new ways to solve old problems - when it comes to your work and your professional development, you don’t believe in ‘good enough’. You always seek new ways to solve old challenges

• Are pragmatic and outcome-focused - you know how to balance the big picture with the little details and know a great idea is useless if it can’t be executed in the real world

• Have experience in working directly with clients and end users to conduct: Requirements Gathering, Technical Planning and Scoping

• Have a drive to learn new technologies and novel applications of existing technologies

• Technical mentoring

To succeed in this role, you'll need demonstrable experience in the following:

• Building scalable, maintainable, and tested web applications in React

• ES6 JavaScript, HTML, CSS3, or related web technologies

• Experience writing TypeScript or other typed languages

• Experience building backend APIs with Node JS

• Data visualisation techniques and implementations, such as d3

• Building and Design systems for use across multiple platforms

• Build tools, such as Webpack and Babel

Culture & Benefits at Faculty

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits:

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast, weekly lunches and more fruit, drinks and snacks than you could ever eat when you're in the office.

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

What You'll Be Doing

You will design, build, and deploy production-grade software, infrastructure, and MLOps systems that leverage machine learning within our Life Sciences Business Unit. The work you do will help our customers solve a broad range of high-impact problems in the Retail and Consumer space - examples of which can be found here.

You are engineering-focused, with a keen interest and working knowledge of operationalised machine learning. You have a desire to take cutting-edge ML applications into the real world. You will develop new methodologies and champion best practices for managing AI systems deployed at scale, with regard to technical, ethical and practical requirements. You will support both technical and non-technical stakeholders to deploy ML to solve real-world problems. To enable this, we work in cross-functional teams with representation from commercial, data science, product management and design specialities to cover all aspects of AI product delivery.

The Machine Learning Engineering team is responsible for the engineering aspects of our customer delivery projects. As a Machine Learning Engineer, you’ll be essential to helping us achieve that goal by:

• Building software and infrastructure that leverages Machine Learning;

• Creating reusable, scalable tools to enable better delivery of ML systems

• Working with our customers to help understand their needs

• Working with data scientists and engineers to develop best practices and new technologies; and

• Implementing and developing Faculty’s view on what it means to operationalise ML software.

We’re a rapidly growing organisation, so roles are dynamic and subject to change. Your role will evolve alongside business needs, but you can expect your key responsibilities to include:

• Working in cross-functional teams of engineers, data scientists, designers and managers to deliver technically sophisticated, high-impact systems.

• Working with senior engineers to scope projects and design systems

• Providing technical expertise to our customers

• Technical Delivery

Who We're Looking For

At Faculty, your attitude and behaviour are just as important as your technical skill. We look for individuals who can support our values, foster our culture, and deliver for our organisation.

We like people who combine expertise and ambition with optimism -- who are interested in changing the world for the better -- and have the drive and intelligence to make it happen. If you’re the right candidate for us, you probably:

• Think scientifically, even if you’re not a scientist - you test assumptions, seek evidence and are always looking for opportunities to improve the way we do things.

• Love finding new ways to solve old problems - when it comes to your work and professional development, you don’t believe in ‘good enough’. You always seek new ways to solve old challenges.

• Are pragmatic and outcome-focused - you know how to balance the big picture with the little details and know a great idea is useless if it can’t be executed in the real world.

To succeed in this role, you’ll need the following - these are illustrative requirements and we don’t expect all applicants to have experience in everything (70% is a rough guide):

• Understanding of and interest in the full machine learning lifecycle, including deploying trained machine learning models developed using common frameworks such as Scikit-learn, TensorFlow, or PyTorch

• Understanding of the core concepts of probability and statistics and familiarity with common supervised and unsupervised learning techniques

• Experience in Software Engineering including programming in Python.

• Technical experience of cloud architecture, security, deployment, and open-source tools. Hands-on experience required of at least one major cloud platform

• Demonstrable experience with containers and specifically Docker and Kubernetes

• Comfortable in a high-growth startup environment.

• Outstanding verbal and written communication.

• Excitement about working in a dynamic role with the autonomy and freedom you need to take ownership of problems and see them through to execution

• Knowledge of (or interest in) retail-focused solutions around understanding consumer behaviours

Culture & Benefits at Faculty

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits:

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast, weekly lunches and more fruit, drinks and snacks than you could ever eat when you're in the office.

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

Please note, for these positions we require candidates who are Security Cleared with the ability to obtain DV clearance

What You'll Be Doing

You will design, build, and deploy production-grade software, infrastructure, and MLOps systems that leverage machine learning. The work you do will help our customers solve a broad range of high-impact problems in the Government space - examples of which can be found here.

You are engineering-focused, with a keen interest and working knowledge of operationalised machine learning. You have a desire to take cutting-edge ML applications into the real world. You will develop new methods and champion best practices for managing AI systems deployed at scale, with regard to technical, ethical and practical requirements. You will support both technical and non-technical stakeholders to deploy ML to solve real-world problems. To enable this, we work in cross-functional teams with representation from commercial, data science, product management and design specialities to cover all aspects of AI product delivery.

The Machine Learning Engineering team is responsible for the engineering aspects of our customer delivery projects. As a Machine Learning Engineer, you’ll be essential to helping us achieve that goal by:

• Building software and infrastructure that leverages Machine Learning;

• Creating reusable, scalable tools to enable better delivery of ML systems

• Working with our customers to help understand their needs

• Working with data scientists and engineers to develop best practices and new technologies; and

• Implementing and developing Faculty’s view on what it means to operationalise ML software.

We’re a rapidly growing organisation, so roles are dynamic and subject to change. Your role will evolve alongside business needs, but you can expect your key responsibilities to include:

• Working in cross-functional teams of engineers, data scientists, designers and managers to deliver technically sophisticated, high-impact systems.

• Working with senior engineers to scope projects and design systems

• Providing technical expertise to our customers

• Technical Delivery

Who We're Looking For

At Faculty, your attitude and behaviour are just as important as your technical skill. We look for individuals who can support our values, foster our culture, and deliver for our organisation.

We like people who combine expertise and ambition with optimism -- who are interested in changing the world for the better -- and have the drive and intelligence to make it happen. If you’re the right candidate for us, you probably:

• Think scientifically, even if you’re not a scientist - you test assumptions, seek evidence and are always looking for opportunities to improve the way we do things.

• Love finding new ways to solve old problems - when it comes to your work and professional development, you don’t believe in ‘good enough’. You always seek new ways to solve old challenges.

• Are pragmatic and outcome-focused - you know how to balance the big picture with the little details and know a great idea is useless if it can’t be executed in the real world.

To succeed in this role, you’ll need the following - these are illustrative requirements and we don’t expect all applicants to have experience in everything (70% is a rough guide):

• Understanding of and interest in the full machine learning lifecycle, including deploying trained machine learning models developed using common frameworks such as Scikit-learn, TensorFlow, or PyTorch

• Understanding of the core concepts of probability and statistics and familiarity with common supervised and unsupervised learning techniques

• Experience in Software Engineering including programming in Python.

• Technical experience of cloud architecture, security, deployment, and open-source tools. Hands-on experience required of at least one major cloud platform

• Demonstrable experience with containers and specifically Docker and Kubernetes

• Comfortable in a high-growth startup environment.

• Outstanding verbal and written communication.

• Excitement about working in a dynamic role with the autonomy and freedom you need to take ownership of problems and see them through to execution

• Knowledge of (or interest in) retail-focused solutions around understanding consumer behaviours

Culture & Benefits at Faculty

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits:

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast, weekly lunches and more fruit, drinks and snacks than you could ever eat when you're in the office.

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

Please note, for these positions we require candidates who are Security Cleared with the ability to obtain DV clearance

What You'll Be Doing

You will design, build, and deploy production-grade software, infrastructure, and MLOps systems that leverage machine learning. The work you do will help our customers solve a broad range of high-impact problems in the Government space - examples of which can be found here.

You are engineering-focused, with a keen interest and working knowledge of operationalised machine learning. You have a desire to take cutting-edge ML applications into the real world. You will develop new methods and champion best practices for managing AI systems deployed at scale, with regard to technical, ethical and practical requirements. You will support both technical and non-technical stakeholders to deploy ML to solve real-world problems. To enable this, we work in cross-functional teams with representation from commercial, data science, product management and design specialities to cover all aspects of AI product delivery.

The Engineering team is responsible for the engineering aspects of our customer delivery projects. As a Software Engineer, you’ll be essential to helping us achieve that goal by:

• Building software and infrastructure that leverages Machine Learning;

• Creating reusable, scalable tools to enable better delivery of ML systems

• Working with our customers to help understand their needs

• Working with data scientists and engineers to develop best practices and new technologies; and

• Implementing and developing Faculty’s view on what it means to operationalise ML software.

We’re a rapidly growing organisation, so roles are dynamic and subject to change. Your role will evolve alongside business needs, but you can expect your key responsibilities to include:

• Working in cross-functional teams of engineers, data scientists, designers and managers to deliver technically sophisticated, high-impact systems.

• Working with senior engineers to scope projects and design systems

• Providing technical expertise to our customers

• Technical Delivery

Who We're Looking For

At Faculty, your attitude and behaviour are just as important as your technical skill. We look for individuals who can support our values, foster our culture, and deliver for our organisation.

We like people who combine expertise and ambition with optimism -- who are interested in changing the world for the better -- and have the drive and intelligence to make it happen. If you’re the right candidate for us, you probably:

• Think scientifically, even if you’re not a scientist - you test assumptions, seek evidence and are always looking for opportunities to improve the way we do things.

• Love finding new ways to solve old problems - when it comes to your work and professional development, you don’t believe in ‘good enough’. You always seek new ways to solve old challenges.

• Are pragmatic and outcome-focused - you know how to balance the big picture with the little details and know a great idea is useless if it can’t be executed in the real world.

To succeed in this role, you’ll need the following - these are illustrative requirements and we don’t expect all applicants to have experience in everything (70% is a rough guide):

• Understanding of and interest in the full machine learning lifecycle, including deploying trained machine learning models developed using common frameworks such as Scikit-learn, TensorFlow, or PyTorch

• Understanding of the core concepts of probability and statistics and familiarity with common supervised and unsupervised learning techniques

• Experience in Software Engineering including programming in Python.

• Technical experience of cloud architecture, security, deployment, and open-source tools. Hands-on experience required of at least one major cloud platform

• Demonstrable experience with containers and specifically Docker and Kubernetes

• Comfortable in a high-growth startup environment.

• Outstanding verbal and written communication.

• Excitement about working in a dynamic role with the autonomy and freedom you need to take ownership of problems and see them through to execution

• Knowledge of (or interest in) retail-focused solutions around understanding consumer behaviours

Culture & Benefits at Faculty

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits:

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast, weekly lunches and more fruit, drinks and snacks than you could ever eat when you're in the office.

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

About the role

Within the Government Practice our mission is to constantly improve the delivery of public services through the development of cutting-edge AI products which get used at scale by government organisations in the UK and beyond. We are fortunate enough to get to work on some of the most socially impactful and important applications of AI across Government: our work includes building services to tackle the proliferation of online disinformation, to predict and prioritise patient flows in stretched A&E departments, and tools that detect key safety-related phrases in rail industry communications. We pride ourselves in using the most appropriate data science tools for the task in hand, but our expertise stretches into the very latest Large Language Models and generative AI - Faculty is OpenAI’s first technical systems integration partner and only European partner.

Excitingly, as the Government has grown in its maturity for using AI, increasingly our job is to ensure that the AI we build gets deployed in products which are used at scale and as a critical part of public service delivery. That requires pushing the boundaries of ensuring that excellent user engagement, design skills, and robust product management is applied to how AI systems get built and deployed to users.

We’re growing our in-house digital service team as the government broadens its use of data science within core digital services.

What you'll be doing

As a Product Designer you will be responsible for the end-to-end user centred design process within the government services. You’ll be collaborating with user researchers and engagement managers to run discovery sessions with the clients; translating your findings into customer and user needs and solution ideas, and creating technically meaningful content to communicate those with the wider team and internal and external stakeholders. This work will enable the development of cutting-edge, safe and robustly deployable AI technology in critical government contexts to be used by the civil servants.

As part of the Product-focused digital service, you will be responsible for helping customers make better decisions through features that help them unlock a deeper understanding of their processes, leading to rapidly converting analysis to action, and connecting the Government's services. You’ll help us achieve that goal by identifying customer needs and designing delightful experiences that help our customers make better decisions.

• Contributing to discovery activities with stakeholders and carrying out user research sessions to create personas, map customer journeys and understand user flows.

• Collaborating closely with the technical team to design practical solutions to pain points.

• Creating high quality visuals and interactions, based on a strong understanding of good design principles as well as the Faculty brand.

• Being a team player within the team and design guild, actively participating in our activities and design critiques as well as contributing to scaling the design and product capability across the business unit and company. You will be expected to contribute to the design vision for Faculty; encourage and ensure world-class design execution by helping set standards and best practices.

• Contributing to and helping grow our design system.

Who we are looking for

• Experience in working with data heavy products and data visualisation experience.

• A creative, empathetic team player who can inspire and motivate others

• Experience in carrying out the end-to-end design process independently, with examples of activities that span across product and conducting user research, creating user journey maps and wireframes, prototypes, running user testing sessions

• A portfolio showcasing a range of projects, with examples of your design process and artefacts you produced along the way.

• Examples of work where you have done discovery and research to understand a complex problem and then synthesised your findings to come up with design solutions.

• Knowledge of prototyping and design tools. We use Lucid and Figma, but are quick to adopt better tools and processes, so you’ll be more than welcome to contribute all the good practices you’ve used before.

• Excellent verbal, written, and visual / presentation communication skills.

• Confidence in building and managing strong stakeholder relationships both within Faculty and with customers.

• Interest in working on 0-1 product development.

• Interest in a quantitative discipline, like mathematics or computer science would be nice but not essential.

What we can offer you

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits…..

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus.

• Free breakfast daily, free weekly lunches, and more fruit, drinks and snacks than you could ever eat (for office-based employees).

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

About the role

Faculty AI is looking to appoint a new Bid Associate to join our growing bids team, operating within our Government department.

We are looking for an individual who is capable of driving and managing the end-to-end bid process, from the initial kick-off meeting right through to the presentation/interview stage, ensuring all deadlines are met. Working closely with our Bid Manager and other relevant Development/Sales colleagues, you will play a key role in helping to improve our overall bids and tenders operation (with a focus on improving our approach to framework and knowledge management), and will have the opportunity to shape new processes and ways-of-working.

You will be responsible for ensuring high-quality, compliant submissions, including written proposals and presentations - bringing together existing and new expertise across Faculty’s offering.

The ideal Bid Associate should have strong attention to detail and a ‘can do’ attitude, as well as being well organised and methodical. They should have strong project management and communication skills, including an ability to write clear, customer-focused, persuasive prose, and an ability to obtain high-quality, relevant input from subject matter experts (Faculty has many) where appropriate to ensure deadlines are met efficiently and that the bid is of the highest quality possible. Alongside bid management duties, the Bid Associate will be responsible for: the upkeep of the proposal content library; identifying and notifying relevant colleagues of new opportunities to bid; and ensuring Faculty are appropriately positioned on relevant government frameworks to receive such opportunities.

Key duties and responsibilities of the role include:

• Bid Management - Manage end-to-end bid process to ensure the production and delivery of compliant, professionally produced proposals within customer defined timeframe:

  • Understand the tender requirements, outline timelines and responsibilities

  • Formulate a bid plan with the key internal review deadlines prior to submission.

  • Manage the flow of information and communication of clarification questions between bid team and client

  • Engage with Subject Matter Experts (SMEs) to obtain relevant bid content

  • Drafting and editorial role on aspects of bid responses.

  • Ensure submitted proposals meet all quality standards and deadlines

• Framework management - Undertake regular monitoring and updating of frameworks - ensuring Faculty are positioned to receive relevant opportunities on all existing frameworks.

• Management of the central repository of bid content including but not limited to case studies, proof-points, staff profiles/CVs, model answers, diagrams etc. Support internal efforts to continuously improve our bid process.

• Identification of new opportunities - working within the Bid team to identify and share new tender opportunities, through proactive monitoring.

Who we're looking for

• Demonstrable experience in bid management (public sector experience desired but not essential)

• Some experience of identifying opportunities to spot process improvements and implementing changes

• Strong project management skills; an ability to plan/execute in a methodical and pragmatic way

• Good customer-focused writing and presentation skills, applying an awareness of how to structure and tune a response to meet customer needs/priorities

• Strong attention to detail

• Ability to create visually appealing proposals and slide decks (desired, not essential)

What we can offer you

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits…..

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast daily, free weekly lunches, and more fruit, drinks and snacks than you could ever eat (for office-based employees).

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

About the role

As a Customer Director at Faculty, you'll be the client facing day-to-day commercial lead for a group of accounts within consumer industries such as Retail, FMCG and Travel. Reporting into the Business Unit Director, you will drive achievement of a sales target for your sector through cross-selling and upselling, ultimately increasing the value of your account group year on year. You will also oversee teams made up of Senior Managers, Engagement Managers and Associates who will focus on day to day client delivery.

Faculty's Consumer Business Unit enables retailers, travel operators and manufacturers to supercharge the way they use data to operate their businesses and engage with their consumers. In our work, we use state-of-the-art machine learning techniques to deliver millions of dollars of impact for some of the world's most recognisable brands. Our customers include billion-dollar retailers, high-end fashion companies and fast-growth direct-to-consumer businesses. The Sales team is responsible for helping to get our technology to these customers.

You are directly responsible for client satisfaction and engagement, driving client retention as well as helping uncover opportunities for account growth. You'll be executing care plans for high value clients including their onboarding, leading the day to day relationship, articulating product Return On Investment, driving wider adoption, sharing best practices and identifying growth opportunities.

• Developing and implementing strategic account plans for clients in your sector.

• Working closely with the BU Director on sales planning and forecasting.

• Leading on pricing proposals, contract and commercial negotiations.

• Building and growing relationships with budget holders in your account group.

• Representing Faculty at industry events and networking in order to grow your client base.

• Proactively looking for strategic and innovative use cases for our service offerings in order to continually demonstrate the value of our solutions to our clients.

• Building Faculty’s and your own reputation amongst clients within your target sector.

• Collaborating and partnering continuously with New Business teams.

• Actively coaching and mentoring your sales and delivery team to ensure the team is successful, both in project delivery and their professional development.

Who we're looking for:

• Experience in managing large complex stakeholder relationships, preferably agency/client.

• A business development mindset and a desire to work in a high growth environment.

• Familiarity with at least one sales methodology and the key principles behind effective sales techniques.

• Whilst not mandatory, technical professional services or consulting experience is beneficial

• Practical problem solver with strong analytical skills. You'll have experience translating technical concepts to how they can help solve novel client problems.

• An ability to quickly understand what needs to be done, and proactively identify and implement solutions.

• You are detail oriented and can balance multiple projects simultaneously, collaborating with a diverse group of teams to get things done. You have experience managing deal processes.

• While we don't expect you to be an Al expert, you should be at home working with technical teams and discussing data-oriented technical solutions.

What we can offer you

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits…..

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast daily, free weekly lunches, and more fruit, drinks and snacks than you could ever eat (for office-based employees).

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

About the role

As Pre-Sales Manager within Frontier, you will be responsible for supporting Sales and Account Growth with Technical Demonstrations / Operational understanding, Solution Design and Proposal Creation.

This is an exciting and challenging position as you will get to work with clients to understand their challenges and shape our solutions to meet their needs - making sure we deliver to the client requirements and cost windows set out. Faculty solutions are deployed in both Acute Trusts and ICBs and as such you will be expected to understand key operational challenges in both areas.

Working closely with both the New Business and Account Management teams you will be expected to contribute proactively to successful pitches and sales cycles. The successful candidate will also be expected to understand market demands and help Faculty in making sure we remain at the forefront of Operational AI solution delivery to all aspects of the NHS.

What you’ll be doing

• Helping drive ARR in new logos by the effective demonstration of Frontier.

• Lead on solution design and scoping

• Understanding of key use cases needed from discussions with the client leading to tailored and costed proposals.

• Supporting BD in terms of planning and delivering client specific messaging / decks. Also supporting upsell and take up projects in contracted clients, with demonstrations / slide deck and proposal support.

• Maintain and improve standards of customer pitch and proposal support

Who we’re looking for

• You are an expert in understanding customer challenges, breaking them down into clear requirements and articulating how Frontier can help solve their problems

• You are capable of reaching out independently to customers, building trust and leading senior-level meetings

• You excel in delivering technical product demonstrations, bringing the capabilities to life through storytelling, and acting as the SME bridge between sales and the capabilities of the product

• You have experience in solution scoping, sourcing input from across internal Product and Delivery teams as required

• You are able to lead the creation of high-quality written proposals

• You have a strong understanding of the operational challenges in the NHS

• You have previous experience of working in an NHS role or commercial role, ideally with NHS software solutions

What we can offer you

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits…..

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast daily, free weekly lunches, and more fruit, drinks and snacks than you could ever eat (for office-based employees).

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

About the role

As Senior Customer Success Manager in the Frontier Business Development team, you will be responsible for supporting and driving upsell of Frontier to contracted clients as well as maintaining key relationships and the integrity of Faculty with the client.

The ideal candidate will have experience working with or within the NHS.

What you’ll be doing

• Account retention and growth within new named logo clients.

• Customer satisfaction through successful delivery and deployment of Frontier into named accounts.

• Maintain a high standard of understanding of customers’ needs, including working with the Product team to actively manage backlog of requirements / bugs, as well as input into the wider Frontier roadmap.

• Creation and execution of upsell programs and client retention plan.

• Design, implement and continuously improve customer success routines.

Who we’re looking for

• You are experienced with account management at a senior level

• You have a strong capability to manage multiple client and internal stakeholders as well as direct junior delivery / implementation staff.

• Understanding of the operational flows and challenges in the NHS

• You are experienced with the NHS and technology, SaaS experience is ideal

• Capability to understand challenge and convert to commercial propositions

What we can offer you

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits…..

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast daily, free weekly lunches, and more fruit, drinks and snacks than you could ever eat (for office-based employees).

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

About the role

Faculty Applied AI is the professional services arm of Faculty.

For nearly ten years we have operated at the cutting edge of AI. Our multidisciplinary teams of technologists have worked with customers from right across the economy to design, build and run some of the most important AI systems in the UK to date.

We are looking for someone to lead our internal business operations, who has the energy and experience to turn them into a well oiled machine.

This is a rare opportunity to sit at the heart of a fast growing business, and to play a central role in enabling its growth.

What you’ll be doing

You will be responsible for:

1. The performance of internal business processes. The core processes that provide the backbone of our business include resourcing, time recording, internal comms, and knowledge management. You will ensure these processes run smoothly, by making sure that they are well designed, that everyone knows what is expected of them and has what they need to complete them. You will also ensure that these processes are set up to support decision making rather than run for their own sake,, and that performance is monitored.

2. Secretariat to the Applied AI Senior Leadership Team. The SLT provides leadership to the Applied AI business. You will be responsible for making sure that the time of this group is optimised towards making the business function well.

3. Oversight of business improvement programmes. These programmes are sponsored by members of the Senior Leadership Team, and comprise the design, build and implementation of new business processes. You will coordinate and drive forward the execution of these programmes. You will also lead diagnostics and problem solving on existing business processes that need improvement.

4. The commercial tools and technology that we use to run the business. You will own the commercial tech stack;our CRM and our work management software. You will make sure that these tools are set up properly, that people understand how to use them, and you will monitor their performance.

5. Management of the wider commercial operations team. You will provide management to a team of five operational staff, distributed around the Applied AI business. You will ensure that they function well as a cohesive unit, focused at all times on making the business operate more efficiently.

Who you are

• You ideally have a background in operations management for a professional services business and understand the importance of well run operations in ensuring the commercial success of a business.

• You are a complete finisher. You start each day with your to do list and don’t rest until it is complete. You treat it as a matter of pride that you see things through, and you get frustrated by half completed tasks.

• You enjoy working with people. You are skilled at building alliances, bringing people along with you, and affecting change. But are not afraid to put your foot down when needed.

• You self describe as a bit of a geek. You love technology. You are a problem solver. You constantly seek ways to make things better, and naturally turn to data to guide that.

What we can offer you

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits…..

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Daily breakfast, weekly lunches, and more fruit, drinks and snacks than you could ever eat (for office-based employees).