About the role

As Pre-Sales Manager within Frontier, you will be responsible for supporting Sales and Account Growth with Technical Demonstrations / Operational understanding, Solution Design and Proposal Creation.

This is an exciting and challenging position as you will get to work with clients to understand their challenges and shape our solutions to meet their needs - making sure we deliver to the client requirements and cost windows set out. Faculty solutions are deployed in both Acute Trusts and ICBs and as such you will be expected to understand key operational challenges in both areas.

Working closely with both the New Business and Account Management teams you will be expected to contribute proactively to successful pitches and sales cycles. The successful candidate will also be expected to understand market demands and help Faculty in making sure we remain at the forefront of Operational AI solution delivery to all aspects of the NHS.

What you’ll be doing

• Helping drive ARR in new logos by the effective demonstration of Frontier.

• Lead on solution design and scoping

• Understanding of key use cases needed from discussions with the client leading to tailored and costed proposals.

• Supporting BD in terms of planning and delivering client specific messaging / decks. Also supporting upsell and take up projects in contracted clients, with demonstrations / slide deck and proposal support.

• Maintain and improve standards of customer pitch and proposal support

Who we’re looking for

• You are an expert in understanding customer challenges, breaking them down into clear requirements and articulating how Frontier can help solve their problems

• You are capable of reaching out independently to customers, building trust and leading senior-level meetings

• You excel in delivering technical product demonstrations, bringing the capabilities to life through storytelling, and acting as the SME bridge between sales and the capabilities of the product

• You have experience in solution scoping, sourcing input from across internal Product and Delivery teams as required

• You are able to lead the creation of high-quality written proposals

• You have a strong understanding of the operational challenges in the NHS

• You have previous experience of working in an NHS role or commercial role, ideally with NHS software solutions

What we can offer you

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits…..

• Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

• Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

• Equity: We want you to benefit from Faculty’s growth and success.

• Fantastic private health, optical and dental insurance for you & your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

• Access to mental health coaching with Sanctus

• Free breakfast daily, free weekly lunches, and more fruit, drinks and snacks than you could ever eat (for office-based employees).

• We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.