📐 About this role

Our customers use our products. Every day. We want our internal GTM teams to understand how customers use our products so that we can best adapt our strategies, support, and services to deliver great customer experiences and amazing business results. The GTM data and integrations lead will be instrumental in creating a scalable, resilient data infrastructure that allows us to zoom out and see trends across our business while also allowing us to zoom in to a single user to understand how to best support them.

This is a new role at Writer, so we’re looking for someone who can both plan for the future and execute for the present.

🦸🏻‍♀️ Your responsibilities

• Manage all data integrations and pipelines across GTM & product usage data (partnerships, marketing, CS, sales, finance, product) using ELT and reverse ETL tools

• Maintain data models that operate as our source of truth for business metrics

• Proactively monitor for irregularities within our data pipelines and have a streamlined communication and mitigation playbook

• Work closely with the engineering, product, design (EPD) teams to ensure that product data pipelines are synchronized with production-level databases.

• First migrate, then maintain our business intelligence instance and ensure end users have the metrics and dashboards they need to manage the business

• Empower analysts to do ad-hoc analysis using data notebooks by creating reliable, trustworthy data sources

• Instill a data-informed culture via trainings and enablement for end users

• Design, build, and steward a data strategy that balances standardization/centralization with velocity/self-serve access to data

• Design a continuous development and deployment process that allows multiple people can commit changes to our codebase without creating conflicts or errors

⭐️ Is this you?

• 7+ years of experience working with enterprise-grade SaaS integrations and data stacks

• Deep understanding of the modern data stack and best practices for driving highly efficient data teams (git, dbt, ELT, reverseETL, datawarehouses)

• Experience with tools like Fivetran, Hightouch, dbt, Stitch, or equivalent

• Advanced experience using SQL

• Advanced experience with a BI tool like Looker, Mode, Thoughtspot, PowerBI , or Google Data Studio

• Adjusted to the new realities of team-building for SaaS companies- lean teams, with high velocity, empowered by tools to drive maximum efficiency and output

• Salesforce Apex and Python experience a plus

AND

• Excellent project management, able to juggle multiple priorities, prioritize and create the right accountabilities for success

• Proactive communication skills, both sync and async

• Intrinsically motivated: you set the highest possible bar for what you build, write, ship

• Experience managing and building relationships across multiple stakeholder levels, including C Level

• Incredibly curious and an active listener

• Excellent problem solving skills

• A genuine leader

• A connection to our mission of Great writing for everyone

• A natural affinity to our values of Connect, challenge, own

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Great writing, for everyone. It’s our vision for Writer, and our customers’ vision for their teams. We’re looking for an Enterprise customer success manager whose top priority is helping customers succeed with Writer. Our Product is adopted across an Organization so we need someone who’s comfortable in a complex customer relationship environment navigating many relationships, project managing deliverables and driving value across their business.

As our customer success manager, you’ll be on the ground-floor helping us build processes for onboarding, adoption, and retention. Our NRR is +130%, and GRR is +95%, so you’ll be starting from a great foundation.

You'll be reporting to the VP Customer Success and be working very closely with our other customer success managers in building a World Class CS org.

🦸🏻‍♀️ Your responsibilities

• Act as the single point-person for customers; creating, owning and driving their overall success plan

• Develop expertise as an advisor of best practices in developing on brand content at scale

• Meticulously project manage programs that will help customers drive adoption, business value and renew usage of Writer

• Own the full customer renewal process, including forecasting, negotiating, and proposal creating.

• Be accountable to Gross and Net dollar retention rate targets for your customers

• Work collaboratively with Sales and introduce opportunities for revenue growth, cross-sell and upsell

• Develop new and existing relationships across your customers to ensure we’ve strengthened our partnership and created new advocates across the customer’s organization

• Produce and then “processify” decks, Looms, and emails that help your customers onboard, adopt, and renew usage of Writer at scale

• Collect and share insights that help Product identify both scalable and unscalable ways to educate and activate the user base on the product

• Analyze product usage data to provide deeper insights to customer champions, and smarter understanding of customer adoption and value opportunities

⭐️ Is this you?

• 5+ years in a CSM role in Enterprise B2B SaaS

• Experience carrying and regularly exceeding a GRR and NRR target, including full ownership of the Renewal

• Experience in deepening adoption within a team as well as introducing a product across many teams in an organization

• Experience managing and building relationships across multiple stakeholder levels, including C Level

• Experience in the art of Change Management. You know how to motivate, unblock and overcome barriers to large, transformational change

• An ability to make the complex simple

• Knowledge of editorial processes or working with Content Marketing, Technical Writing or UX teams a real plus

And:

• Proactive communication skills, both sync and async

• Intrinsically motivated: you set the highest possible bar for what you build, write, ship

• Incredibly curious and an active listener

• A great presenter

• A genuine leader

• A connection to our mission of Great writing for everyone

• A natural affinity to our values of Connect, Challenge, Own

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Every company grows differently, and we grow when we help our users write better, faster.

As a Solutions Architect, your objective will be to support our prospects in identifying, evaluating and validating ways in which Writer can make a meaningful impact to their business and the content they create. This is not just a consulting role, you’ll be spending a lot of time building and running proof of concepts for prospects.

While reporting under the Customer Success organization, you will primarily serve the Sales team as their prospects evaluate Writer. You will provide technical expertise to uncover and validate use-cases, while also building proof of concept projects to validate Writer’s ability to meet a customer’s needs.

Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. If you have a builder mentality, this is the role for you.

You'll be reporting to our VP of Customer Success.

🦸🏻‍♀️ Your responsibilities

• Partner with our Account Executives and prospects in use-case validation calls as the technical expert to uncover how they can leverage solutions including, custom templates, Knowledge Graph and our APIs.

• Scope prospect’s business and technical needs, including tools, workflows, data structure, and integration points to ensure Writer can feasibly execute against

• Conduct discovery on existing processes, identifying and quantifying current business pain and proposed impact of Writer’s solutions to address

• Build custom templates for customers, lead feedback reviews of the templates, and then conduct additional fine-tuning to meet customer criteria

• Lead proof-of-concept pilots of Writer by building solutions to validate technical requirements

• Act as the technical lead for RFP responses and evaluations

• Work hand-in-hand with prospects to explain the value of our APIs, while helping them evaluate and test use-cases with them

• Develop and maintain a deep understanding of the Writer solutions, the broader AI and LLM landscape, as well as our customer’s ecosystem so you can offer prescriptive solution recommendations

• Work alongside Product and Engineering to QA the outputs from the implementation, calibrate, and iterate until we have an optimal output

• Act as a resource and technical liaison for our Partner ecosystem, ensuring they understand the capabilities and use-cases possible via our APIs and custom apps

⭐️ Is this you?

• 5+ years in technical customer facing roles, including 3+ years of experience in sales engineering, solutions architecting or even Product roles

• Have worked with Fortune 500 customers for a high growth, B2B SaaS company

• Experience with generative AI and prompt engineering is a huge plus

• Nice-to-have: Python chops

• Experience working with APIs

• An excellent communicator and collaborator, able to take complex technical concepts and translate to practical business language for non-technical audiences

• Highly versatile, can lead a discovery session with multiple stakeholders, uncovering use cases and business pain, while also being able to have the technical acumen to address complex technical hurdles

• Customer outcome oriented: a laser focus on delivering solutions that create meaningful business results

• Tenured problem solver, able to identify the root cause of issues and work collaboratively to resolve

• Experience working across many customer stakeholders and teams

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Every company grows differently, and we grow when we help our users write better, faster.

As a Technical Account Manager, your objective will be to partner with your customers to support them in uncovering, and then creating solutions to serve their business needs, including creating custom templates and working through our APIs. Success will mean a meaningful increase in the number of customers actively leveraging these solutions in high impact ways.

You will work alongside your account partners, including a CSM and Implementation Manager, as the technical resource on account to support the adoption and realization of value for our largest customers.

Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. If you have a builder mentality, this is the role for you.

You'll be reporting to our VP of Customer Success.

🦸🏻‍♀️ Your responsibilities

• Support Customer Success and Account Management team and work with an assigned group of customers to scope use-cases that need to be supported by a customized solution, validate the technical feasibility, and then own the implementation.

• Scope the customer’s business and technical needs, including quantifying the existing problems, understanding their tools, workflows, data structure, and integration points to deliver incredible content

• Own the creation of custom templates, deployment of our Knowledge Graph capabilities and act as the technical resource for customers to leverage our APIs

• Communicate limitations and propose solutions, including their scope, resource needs, and projected timelines

• Develop and maintain a deep understanding of the Writer solutions, the broader AI and LLM landscape, as well as our customer’s ecosystem so you can offer prescriptive solution recommendations

• Work closely with Engineering to QA the outputs from the implementation, calibrate, and iterate until we have an optimal output

• Develop new processes, systems and workflows to reduce time to value for our customers

• Ensure we have collateral, documentation and processes to support our customers in their technical integration needs

• Communicate the voice of the customer back to our Product and Engineering teams so we can make, relevant enhancements to our product

⭐️ Is this you?

• 5+ years of technical roles in SaaS including 3+ years of experience in solutions architect or technical account management role

• Experience managing a customer book of business

• Have worked with Fortune 500 customers for a high growth, B2B SaaS company

• Experience with generative AI and prompt engineering is a huge plus

• Experience working with APIs

• Nice-to-have: Python chops

• An excellent communicator and collaborator, able to take complex technical concepts and translate to practical business language for non-technical audiences

• Highly versatile, can lead a discovery session with multiple stakeholders up to a CIO level, uncovering use cases and business pain, while also being able to have the technical acumen to address complex technical hurdles

• Business outcome oriented: a laser focus on delivering solutions that create meaningful business results

• Tenured problem solver, able to identify the root cause of issues and work collaboratively to resolve

• An excellent collaborator, with experience working alongside account teams to drive towards custom results in a coordinated and unified manner.

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Writer is looking for an AI Engineer to join our expanding team of AI experts.

At Writer, we believe in using the power of AI to unlock the potential of the enterprise. With the help of our AI engineer, we can continue to build the most advanced language model available in the industry and revolutionize how companies interact with AI. We’re looking for a creative problem solver who has a deep understanding of NLP and ML technologies and who can help us create powerful and meaningful applications of AI. If you’re passionate about using AI to transform the enterprise, then we want to hear from you.

As an AI Engineer at Writer, you will play a pivotal role in developing and implementing state-of-the-art generative AI models and algorithms. Collaborating closely with our diverse and dynamic team of software developers, you will have the opportunity to design and deploy AI solutions that drive our innovative products.

You will report to our CTO.

🦸🏻‍♀️ Your responsibilities

• Conduct cutting-edge research, design, and develop generative AI models and algorithms to solve complex problems.

• Collaborate closely with our talented data scientists and machine learning engineers to preprocess and analyze large datasets for training AI models.

• Train and fine-tune generative AI models using various techniques, including deep learning, reinforcement learning, and evolutionary algorithms.

• Evaluate and validate the performance of AI models through rigorous testing and experimentation.

• Collaborate with our skilled software developers to seamlessly integrate AI models into production systems, ensuring scalability and efficiency.

• Stay up-to-date with the latest advancements in AI and machine learning research, and proactively suggest improvements to enhance our generative AI capabilities.

• Document research findings, methodologies, and implementation details to share knowledge with internal and external stakeholders.

• Collaborate closely with cross-functional teams to understand business requirements and translate them into innovative AI solutions.

⭐️ Is this you?

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field

• 5+ years of experience in software engineering and AI/ML development

• Expertise in machine learning algorithms and techniques

• Proficiency in programming languages such as Python, PyTorch

• Knowledge of LLM and big-scale models

• Knowledge of AI protocols and standards

• Experience with AI development platforms and tools

• Strong analytical and problem-solving skills

• Ability to communicate complex ideas and concepts effectively

• Ability to work independently and collaboratively with

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Writer is seeking a talented Fullstack Engineer with python and react experience to join our dynamic team and contribute to our groundbreaking projects in the enterprise generative AI space.

You will be responsible for developing and maintaining internal tools and AI applications that are essential to our day-to-day operations. You will work closely with cross-functional teams to understand their needs and create solutions that streamline processes and enhance productivity. This role offers a unique opportunity to work with cutting-edge technologies, including Python and React, in a collaborative and supportive environment.

🦸🏻‍♀️ Your responsibilities

• Collaborate with cross-functional teams to gather requirements, understand business needs, and design user-friendly internal tools.

• Develop and maintain web applications using Python (Django/Flask) and React, ensuring high performance, responsiveness, and scalability.

• Create and maintain robust APIs for seamless data communication between the frontend and backend.

• Design and implement database schemas, optimize queries, and ensure data integrity.

• Write clean, maintainable, and well-documented code while following best coding practices.

• Conduct code reviews to ensure code quality and provide constructive feedback to team members.

• Troubleshoot and resolve technical issues, bugs, and bottlenecks.

• Stay up-to-date with industry trends, emerging technologies, and best practices to continuously improve the tools and technologies used within the company.

• Participate in agile development methodologies, such as Scrum or Kanban, to deliver features and improvements on time.

⭐️ Is this you?

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).

• Proven experience as a Fullstack Software Engineer with expertise in Python and React.

• Strong proficiency in frontend technologies including HTML5, CSS, JavaScript, MobX, and modern web development frameworks (React).

• Solid experience with backend web development using Python (FastAPI/Flask).

• Knowledge of RESTful API design and integration.

• Proficiency with version control systems (e.g., Git).

• Familiarity with database systems (SQL, NoSQL, Postgres).

• Strong problem-solving and debugging skills.

• Excellent communication and collaboration skills.

• Ability to work independently and in a team-oriented, fast-paced environment.

• Experience with SDK tooling and/or AI SDK tooling

• Experience with BigQuery

• Experience with Scala and/or Functional Programming is a plus

• Experience with containerization (Docker), kubernetes and cloud platforms (AWS/Azure/GCP) is a plus.

• Familiarity with Agile/Scrum development methodologies is a plus.

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Writer is looking for our first Product Designer that's thoughtful and talented. You'll be instrumental in bringing our product design vision to market and establishing the foundation for future growth. This is the perfect role for a designer who is looking to make impactful decisions in the product org. Writer is experiencing an incredible market moment as generative AI has taken the world by storm. Our team is a fully distributed team, but we do require overlap with PST time zone.

🦸‍♀️ Who you are

• You're a visually-focused designer and have a keen eye for aesthetics, details, and pixel perfection.

• You feel comfortable designing from the ground up rather than sole from within an existing design system. Note: we do have a design system, but we're constantly designing new experiences that push its boundaries.

• You are passionate about building great user experiences and keeping a team centered on the user throughout research, design and implementation —all while keeping business and technical angles in mind.

• You are ready to take ownership of a complex, growing product and are comfortable with ambiguity; you learn quickly.

• You love collaborating with passionate and talented cross-functional partners.

• You’re intentional about your design decisions and communicate them simply and clearly.

🚀 What you’ll do

• Design the user experience of Writer products, including:

  • Researching user and business objectives in collaboration with Product

  • Translating user needs and business objectives into designs that help our customers get the job done (delightfully)

  • Prototyping and testing the efficacy of designed solutions

  • Building design system components and experiences from scratch, as needed (and using what we can from the existing design system)

• Gather feedback and figure out how to iterate and improve things you launch.

• Work on the product roadmap with cross-functional partners.

• Keep upgrading the design process, quality, and community at Writer.

⭐️ You have

• 4+ years of experience working as a UX/UI or Product Designer.

• Experience building UI components from scratch (founding designer, expanded an existing design system, overhauled an existing design system)

• Experience working on a technical or B2B product is a plus, but not required.

  👋 Ready to apply?

Apply here — and make sure to let us know why you want to join the team!

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Writer is experiencing an incredible market moment as generative AI has taken the world by storm. Writer is the leading full stack generative AI company that is revolutionizing the way businesses leverage generative AI. We are seeking a talented and experienced Growth Product Manager to join our team and drive the growth and adoption of our products and services. In this role, you will have the opportunity to shape and execute growth strategies, optimize user acquisition and retention, and drive revenue growth.

At Writer, we believe in using the power of AI to unlock the potential of the enterprise. With the help of our Growth Product Manager, we will drive the adoption and success of our enterprise solutions, empowering businesses to achieve new levels of efficiency, productivity, and innovation. Together, we will revolutionize the way enterprises operate, leveraging the full potential of generative AI to transform industries and drive sustainable growth.

You will report to our Director of Product.

🦸🏻‍♀️ Your responsibilities

• Develop and execute growth strategies by identifying and prioritizing growth opportunities, define key metrics, and develop strategies to drive user acquisition, activation, retention, and revenue growth

• Collaborate with the product team to define and prioritize features and enhancements that drive user growth and engagement

• Conduct user research, analyze user behavior, and gather insights to inform product decisions and drive growth initiatives

• Design and execute A/B tests, analyze results, and iterate on product features and marketing campaigns to optimize user acquisition and conversion rates

• Work closely with engineering, design, marketing, and sales teams to align growth initiatives, ensure smooth execution, and drive product success

• Utilize data analytics tools and metrics to track product performance, identify areas for improvement, and make data-driven decisions to optimize growth strategies

• Keep abreast of industry trends, emerging technologies, and competitive landscape to identify new growth opportunities and ensure our products remain at the forefront of innovation

⭐️ Is this you?

• 6+ years experience in product management, leading cross-functional product, design, and software engineering teams

• 4+ years experience in growth product management, including for self-service products

• Bonus points if you have 1+ years experience working on AI/ML products

• Prior experience working at fast-paced startups

• Experience in making hard data-informed decisions (A/B experimentation, user research and testing, data analysis, competitors and market analysis, defining metrics)

• Proven ability to deeply understand analytics and use insights

• Experience in launching 0 to 1 products

• You know how to inspire, motivate and support a team to get things done

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

As a Prompt Engineer at Writer, you'll play a critical role in developing and refining the prompts and prompt chains that help our customers reduce content bottlenecks and derive maximum value from our product. You'll work closely with our Customer Success team both to determine how best to take the input data we receive from our customers and use it to produce first-rate content using our proprietary Palmyra family of models. You'll also ensure customer content aligns with their style and formatting requirements. Finally, you'll work with our AI team to help create datasets that we’ll use to fine-tune models for specific customer use cases. Your expertise in Python, dataset curation, prompt design, and linguistics will be crucial to growing and maintaining Writer’s relationships with its customers.

You'll report to our Director of Customer Language Engineering.

🦸🏻‍♀️ Your responsibilities:

• Base Prompt Design and Iteration: Create and optimize base prompts that will be used to supercharge our customers’ content creation pipelines.

• Linguistic Expertise: Utilize your understanding of linguistics to craft search patterns used to enforce customer formatting guidelines in their content.

• Prompt Chain Design: Collaborate with the team to design, develop, and evaluate prompt chains for specific content creation tasks.

• Dataset curation: Clean and prepare datasets for model fine-tuning.

• Technical scoping: Work with stakeholders in Customer Success to scope projects and define best practices for using what you create.

• Documentation: : Maintain clear and comprehensive documentation of prompt engineering processes and outcomes and share innovative techniques with the team

• Cross-functional Collaboration: Collaborate with engineering team members to integrate your prompt engineering work seamlessly into our product.

⭐️ Is this you?

• Bachelor's degree in Computer Science, Linguistics, or a related field (Master's or Ph.D. preferred).

• Solid coding proficiency using Python.

• Professional experience in prompt design and a deep understanding of linguistic principles.

• Expertise working with search patterns for morphology and word patterns.

• Proven experience in designing, developing, and evaluating base prompts.

• Knowledge of natural language processing and machine learning concepts is a plus.

• Excellent communication and collaboration skills.

• Problem-solving mindset and a passion for working on complex challenges.

• Attention to detail and the ability to work independently and as part of a team.

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Writer is seeking a talented Backend Engineer with Scala experience to join our dynamic team and contribute to our groundbreaking projects in the enterprise generative AI space.

At Writer, we believe in using the power of AI to unlock the potential of the enterprise. With the help of our Backend Engineer, we can continue to build the most advanced language model available in the industry and revolutionize how companies interact with AI.

As a Backend Engineer, you will play a crucial role in designing, developing, and maintaining the backend infrastructure that powers our systems. You will collaborate closely with our cross-functional teams to build scalable and efficient solutions. Your expertise in Scala will be instrumental in implementing robust and high-performance backend services.

🦸🏻‍♀️ Your responsibilities

• Design, develop, and maintain backend systems and APIs using Scala and related technologies

• Collaborate with data scientists and machine learning engineers to integrate AI models into the backend infrastructure

• Optimize and scale backend services to handle large volumes of data and ensure high performance

• Implement data storage and retrieval mechanisms, ensuring data integrity and security.

• Work closely with frontend developers to define and implement APIs that meet the requirements of the user interface

• Collaborate with SREs to deploy and monitor backend services in a cloud environment

• Conduct code reviews, provide constructive feedback, and ensure adherence to coding standards

• Stay up-to-date with the latest industry trends and technologies, and proactively suggest improvements to enhance the backend infrastructure

⭐️ Is this you?

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

• Strong proficiency in Scala, with at least 3 years of professional experience.

• Solid understanding of backend development principles, including RESTful APIs, microservices architecture, and database design.

• Familiarity with cloud platforms (e.g., AWS, GCP, or Azure) and containerization technologies (e.g., Docker, Kubernetes).

• Knowledge of distributed systems, scalability, and performance optimization techniques.

• Familiarity with version control systems (e.g., Git) and agile development methodologies.

• Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment.

• Strong communication skills and ability to effectively articulate technical concepts to both technical and non-technical stakeholders.

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

🦸🏻‍♀️ Your responsibilities

• Generate pipeline from ideal customer profile accounts by thoughtfully and creatively reaching out to engage target personas

• Find creative ways to engage prospects and potential buyers that fit our ICP

• Constantly finding ways to automate and improve processes and gain efficiency

• Research key accounts' initiatives to help develop a "hypothesis of value"

• Set meetings for the Sales team when a lead reaches a qualified stage

• Strategize and execute on multi-touch account-based campaigns in partnership with Marketing and Sales

• ...and yes, maintain accurate info in Salesforce to help us scale what works!

⭐️ Is this you?

• Demonstrable success exceeding outbound pipe gen goals in a B2B SaaS startup environment

• Genuinely excellent written communication skills - everyone says that, but we sell to great writers, so we mean it. Poorly written emails = not a good look.

• A self-starter with an experimental mindset - there's no playbook, so we need your help building it!

• Knowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

As a Director, Enterprise Sales, you'll be responsible for building and leading a high-performing enterprise sales team that targets CIOs and CMOs at Fortune 500/Global 2000 companies, providing guidance, coaching, and support to drive individual and team success. Your primary focus will be on driving revenue growth from both new logos and existing accounts, establishing and iterating on repeatable sales processes, and helping Writer continually improve how we serve our enterprise customers.

Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. If you have a builder mentality, this is the role for you.

As a senior leader in the business, you'll be reporting to our Head of Sales

🦸🏻‍♀️ Your responsibilities

• Deliver against aggressive but attainable sales targets to continue building and developing Writer's success with enterprise customers

• Establish and iterate on sales processes, including lead generation, qualification, pipeline management, POC oversight, and forecasting, to drive consistent and predictable results.

• Hire and develop top sales talent aligned with our connect/challenge/own company values, identifying the highest leverage coaching opps for each rep and developing plan to address

• Collaborate with marketing and product teams to develop effective sales collateral, presentations, and proposals that highlight the value proposition of our full-stack generative AI platform.

• Provide regular sales forecasts, performance reports, and insights to senior leadership, highlighting key metrics and areas for improvement.

• Foster a culture of high performance, collaboration, and continuous learning within the sales team.

• Own operational metrics such as pipeline growth, sales cycle length, and close rates

• Provide guidance, coaching, and support to ensure the team's success in achieving revenue and new logo goals.

• Own forecasting processes to ensure we’re driving predictability across your team

• Develop and implement customer success strategies, process and initiatives to drive customer adoption, utilization, and overall success.

• Collaborate with cross-functional teams, including customer sucess, marketing, and product, to align sales efforts with overall business objectives.

• Establish and personally maintain strong relationships with key customer executives, acting as a trusted advisor and advocate.

• Model the integrity, attitude, and sense of urgency that you’ll expect from your team

⭐️ Is this you?

• 8+ years in SaaS with 5+ years demonstrated experience leading enterprise sales teams selling to Fortune 500 to exceed revenue targets, preferably selling into CIO and CMO personas

• Highly strategic with deep experience in consultative, large-enterprise customer selling

• Proven experience building and leading a team from an early stage

• Operationally excellent, with demonstrated experiences building and executing a highly prescriptive, value-based sales process

• Proven ability to work across the GTM organization to strategize, plan and execute a cross-functional approach

• Highly tenured at working directly with C-suite stakeholders in large enterprise organizations

• Demonstrated ability to drive efficiency with process improvement and systems

• Hands-on sales leader, energized by the transformative potential of generative AI

• Location within 50 miles of the Bay Area

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Generative AI is a new category with lots of potential and opportunity but also a lot of noise & competition. Writer’s able to stand out from the crowd by delivering production-ready AI solutions that solve real use cases and drive real business value.

Our ideal sales enablement leader is someone who can help our sales team become subject matter experts and trusted advisors who understand AI, our product, and the customer’s industry deeply; this is the only way that’ll allow us to help shepherd prospects through transformational AI projects. Our average deal sizes are 6-figures and are driven by solution-selling in mid-market and enterprise segments.

This role is a perfect opportunity for someone that loves to build and mold programs and processes across every level of the organization. If you love to ship impactful work, collaborate and iterate quickly, be provided real, tactical feedback, and have your perspective and intuition trusted to leave your imprint on Writer, this is the right role for you.

Lastly, this is a new role at Writer, so we’re looking for someone who can both plan for the future and execute for the present.

🦸🏻‍♀️ Your responsibilities

• Define a strategy for enablement that spans across every role while making thoughtful trade-offs around where to focus and go deeper

• Sales onboarding program - build, maintain, and scale an onboarding program that delights our new hires, quickly ramps them up on product, competitive, and sales process knowledge, and allows each hire to maximize their potential for success

• Product enablement - help product marketing translate their messaging and positioning of new product launches into sales-ready content

• Sales methodology enforcement - work with our VP of Sales & Head of GTM Ops to align on a sales methodology and to help drive enforcement

• Tech & tooling training - work with ops teams to deliver relevant trainings

• Change management - startups are changing all the time! You’ll play a critical role in helping with change management and communication initiatives to the field.

📊 Metrics you’ll review or be accountable for:

• SDR, sales rep, & manager ramp times

• Avg time to first six-figure deal

• Sales velocity - ASP x win rate x cycle times

⭐️ Is this you?

• 7+ years of experience working in L&D, enablement, or product marketing

• SaaS sales enablement experience is a must

• Ability to distill complex subjects into formats, trainings, and materials that are accessible to our sales teams but also our end users/prospects

• Ability to program-manage complex multi-stage projects like sales methodology trainings

• Own and run all sessions spanning from inspirational types like SKOs to more continuous development workshops

• Ability to drive alignment across numerous stakeholders

• Thrives in ambiguity and can create paved roads from dirt paths

• Experience doing sales enablement on a technical product is a plus

• Ability to present to broader audiences both in-person and remotely

AND

• Open to honest (and kind) feedback; tough skin

• Self-aware and committed to learning the why for both successes and failures

• Proactive communication skills, both sync and async

• Intrinsically motivated: you set the highest possible bar for what you build and ship

• Experience managing and building relationships across multiple stakeholder levels, including C Level

• Incredibly curious and an active listener

• A genuine leader

• A connection to our mission of “Great writing for everyone”

• A natural affinity to our values of connect, challenge, own

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

🦸🏻‍♀️ Your responsibilities

• Develop and maintain a deep understanding of the fast-moving generative AI space

• Become an expert in the wide range of use cases in which generative AI can drive business transformation for Global 2000 enterprises across different industries, and help customers contextualize the pros and cons of our full-stack approach

• Qualify inbound leads and guide them through the evaluation process

• Generate pipeline from ICP accounts via value-driven outbounding

• Demo to stakeholders and help prospects articulate and quantify the business case for investment

• Guide prospects through POCs and pilots with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensus

• Lead champions through their internal budgeting, legal, security, and procurement processes (this is an evangelical sale where there is rarely an existing line item for the solution)

• Collaborate with your colleagues to share what is working, what is not, and refine Writer’s approach to serving strategic customers

⭐️ Is this you?

• 8+ years in a B2B SaaS closing role focused on Global 2000 (15k+ employees); extra points for experience selling to CIO or AI/innovation leaders at Fortune 500 companies.

• Enjoy building in a scrappy, super-fast-moving (no, really, we’re not kidding) environment

• Demonstrable, consistent performance meeting and exceeding quota

• Experience helping prospects build a business case to secure executive sponsorship

• Experience with value-based selling (but still know the product almost as well as SEs 🤓)

• Experience working with legal, security, and/or procurement teams to win deals

• Strong written and verbal communication skills

• Strong sales process: you are thoughtful about how to make sales repeatable for yourself

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Every company grows differently, and we grow when we help our users nail generative AI. We are looking for someone to create and champion our product marketing efforts — helping our users understand and get the full value out of our platform. In this strategic role, you'll build a deep understanding of the product and customer: who they are, their pain points, and how Writer solves their pain. You'll develop product messaging across platforms — from strategy to execution (free, pro, team, enterprise). This is a highly cross-functional role that requires a close partnership with our product, sales, and marketing teams, as well as talking directly to users to understand their needs.

This role reports to our head of product marketing. You’ll be part of a small but powerful marketing team, building the program from the ground up. We’re looking for someone who works backwards from excellence, has an unreal imagination, and works with a sense of urgency.

🦸🏻‍♀️ Your responsibilities

• Deeply understand the Writer customer Be the expert on our buyers, who are they, how they buy, and their key buying criteria

• Be the subject matter expert on our product. Understand the technical ins and outs

• Understand the competitive landscape. Be an expert on our competitors and how they position

• Develop product positioning and messaging that resonates with our target buyer personas in collaboration with product management and marketing

• Plan launches and marketing journeys of net-new products and releases of existing products, managing cross-functional plans end-to-end, including messaging, positioning, launch planning, sales enablement, and customer adoption

• Own the product pages, integration pages, and use case pages on our website

• Act as a critical thought leader for Writer externally, including speaking engagements and written work

⭐️ Is this you?

• Great at simplifying complex technical requirements into plain English

• Track record of successful launches

• High attention to detail

• High customer empathy

• High drive and ownership

• Proactive communication skills, both sync and async

• Set the highest possible bar for what you build, write, ship

• Excellent people and management skills that yields end-to-end project management

• A strong interest in — and massive curiosity about — generative AI

• A love for good writing

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Is this you?

• Exceptional strategic planning and execution skills

• Self-starter, proactive, and thinks ahead

• Proven track record in developing and managing field marketing and demand generation strategies, from intimate executive dinners to large-scale industry conferences (huge plus if you’ve ran your company's user conference)

• Loves working on teams - especially with sales

• Aren’t afraid of tools like Asana, Figma, and SFDC

• Are data-driven and can break down problems into smaller parts

• Passion for generative AI (if you use Writer — even better!)

• Ability to travel up to 20% of the time for events

Your responsibilities:

You'll be responsible for developing and executing a events and field marketing strategy that'll enable Writer to build strong partnerships and customer relationships that drive pipeline and revenue. You must be a creative thinker who thrives in a fast-paced environment, enjoys the challenge of working with creative teams, and is determined to make a difference in a dynamic and rapidly growing organization.

Specifically:

• Create, manage, and measure impactful field marketing tactics that generate millions of sales pipeline

• Identify, negotiate, and secure new sponsorships, vendors, and technologies

• Manage a heavy calendar of field marketing programs including executive dinners, customer days, and industry events

• Effectively collaborate with internal teams including sales, product, customer success, engineering, and marketing to ensure successful execution

• Obsessed with working with customers, learning about them, and their pain points

• Optimize ROI for event budget and resources

Our promise to you:

• You'll work for a company you’re proud of, delivering a product customers love

• You’ll do the best work of your career

• You’ll be surrounded by high-quality people who do excellent work

• You’ll learn what it’s like to work in a high-growth company in a super-dynamic market (generative AI)

• You’ll have access to people and information — it’s a great environment in which to learn how (good) business runs

• You’ll be in an environment that doesn’t tolerate jerks

• Your team will care about you and take an interest in your career growth

• Your teammates will give you frank feedback, delivered with kindness

• You’ll learn all aspects of marketing

• You’ll work with modern tools and processes

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Enterprise adoption of AI is hard, creating a massive need for generative AI strategy and implementation services from GSIs (Global Systems Integrators).

We’re looking for an experienced partner manager to join Writer and help us build our partnerships channel, develop and manage our early GSI partnerships and maximize sales opportunities with these partners.

This highly strategic and cross-functional role will focus on developing new and managing our early GSI partnerships. You'll collaborate closely with marketing, sales and customer success to drive new logo and expansion revenue opportunities; and with marketing to build robust co-marketing strategies with our partners. This role reports to our Head of Sales Partnerships.

🦸🏻‍♀️ Your responsibilities

• Build relationships and buy-in at the highest executive levels at large GSIs, and gain their commitment to a partnership with Writer

• Develop and drive GTM strategy with partners

• Navigate complex GSIs and drive widespread exposure and enablement across the firm

• Identify and develop new strategic partnerships for Writer

• Enable partners to accelerate the size and speed of enterprise-level agreements

• Contribute meaningfully to our larger GSI partner strategy

⭐️ Is this you?

• 7+ years of Business Development/Partnerships/Consulting/Strategic Sales at an Enterprise software company or large GSI

• ​​Proven success in establishing and driving partner initiatives and relationships with consulting/advisory, managed services, or large systems integrators.

• Experience working with high-level executives at GSIs to achieve 6-7+figure deals.

• Start-up experience or success in adapting to a rapidly changing, ambiguous start-up environment.

• Ability to lead cross-functional teams and collaborate effectively both internally and externally.

• Data-driven, with a drive to test, analyze, and optimize for short and long-term success.

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

🦸🏻‍♀️ Your responsibilities

• Partner with people ops, recruiting, and internal teams to ensure data integrity; manage employee/candidate data and personnel files with high attention to detail

• Set-up integrations between HR/TA systems and tools for more efficient process and workflows

• Document internal processes and build information architecture for company visibility (Notion, Google Drive, etc.)

• Perform audits of our benefits plan enrollment (medical, 401K, etc) and deliver high-level insights as an input to total rewards strategy

• Explore automated reporting that will drive speed and scalability for the People & Talent team; set the foundation for People Analytics

• Partner with People & Talent teams on specific projects as required

• Prepare for SOC2 Audit in Q1 2024

⭐️ Is this you?

• Experienced in Google Suite and Slack, strong communication skills

• Experienced in HR systems (Rippling, Ashby, Lattice, etc) and how they integrate for optimal reporting

• Strong attention to detail and ability to manage large datasets

• High level of discretion with sensitive HR data and subject matter

• Working knowledge of HR topics across People Ops, Talent & Recruiting, IT and onboarding, and HR tech stack

• Enjoy juggling multiple projects, especially in a fast-paced and dynamic startup environment

• Have a service and solution-based mindset/internal customer orientation, and are excited to take on essential but behind-the-scenes tasks to help our teams do impactful work

• Enjoy rolling up your sleeves and handling day-to-day tasks as they arise–no task is too big or too small

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

We’re looking for a collaborative and builder-oriented enterprise sales rep experienced at helping prospective customers at large companies navigate the evaluation, business case development, and procurement of transformative technology.

Your objective will be to help convert enterprise prospects (6k+ FTE, although tilted towards Fortune 1000) who are active in our trials or who request a sales demo from our website or within our product. While most of your pipeline will come inbound, you'll also be responsible for generating pipeline from ideal customer profile (ICP) accounts within your account set.

Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI space will help shape our entire culture.

You'll be reporting to our Head of Sales.

🦸🏻‍♀️ Your responsibilities

• Develop a deep understanding of our users and why they are exploring Writer

• Become a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where needed

• Become an expert in the wide range of use cases in which Writer can drive business transformation across different industries

• Qualify inbound leads and guide them through the evaluation process

• Generate pipeline from ICP accounts via value-driven outbounding

• Guide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensus

• Collect and share product insights that help product identify both scalable and unscalable ways to educate and activate the user base on the product

• Lead champions through their internal budgeting, legal, security, and procurement processes (this is an evangelical sale where there is rarely an existing line item for the solution)

⭐️ Is this you?

• 5+ years in a B2B SaaS closing role focused on Enterprise (6k+ employees); extra points for experience selling to leadership in marketing, brand, product at Fortune 1000 companies

• Demonstrable, consistent performance meeting and exceeding quota

• Experience helping prospects build a business case to secure executive sponsorship

• Experience with value-based selling (but still know the product almost as well as CS 🤓)

• Experience working with legal, security, and/or procurement teams to win deals

• Strong written and verbal communication skills

• Strong sales process: you are thoughtful about how to make sales repeatable for yourself

• Comfortable asking the tough questions, working cross-departmentally, and working under high pressure

• Record of building strong and lasting customer relationships

• Extremely organized and self-motivated; a detailed note-taker

• Knowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Every company grows differently, and we grow when we help our customers identify how generative AI can transform their business.

As our first enterprise AM, you’ll drive expansion by initiating evaluations with our current customers/prospects focusing on departments we aren't currently in, as well as getting to CMOs and CIOs who are thinking about their larger strategy for generative AI. You’ll need to be able to map complex organizations to identify where Writer could add value, break into new lines of business, understand our customers’ objectives to tie what we do to business value, and have an evangelistic spirit.

Your positivity, sense of curiosity, business acumen, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. If you have a builder mentality, this is the role for you.

You'll be reporting to our Head of Sales.

🦸🏻‍♀️ Your responsibilities

• Become an expert in the wide range of use cases in which Writer can drive business transformation across different industries

• Map complex organizations to identify the most promising areas of focus

• Demonstrate how generative AI can further leaders’ most important business initiatives

• Develop a deep understanding of our users and why they are exploring Writer

• Become a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where needed

• Guide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensus

• Lead champions through their internal budgeting, legal, security, and procurement processes

⭐️ Is this you?

• 6+ years in a B2B SaaS closing role, currently focused on 6000+ FTE companies; extra points for experience selling to leadership in marketing, product, IT at Fortune 500 companies.

• Proven ability to successfully cross-sell and expand within large accounts.

• Ability to map accounts and proactively drive expansion by initiating evaluations with departments we aren't currently in, as well as getting to CMOs and CIOs who are thinking about their larger strategy for generative AI

• Demonstrable, consistent performance meeting and exceeding quota

• Experience helping prospects build a business case to secure executive sponsorship

• Experience with value-based selling (but still know the product almost as well as CS 🤓)

• Experience working with legal, security, and/or procurement teams to win deals

• Strong written and verbal communication skills

• Strong sales process: you're thoughtful about how to make sales repeatable for yourself

• Comfortable asking the tough questions, working cross-departmentally, and working under high pressure

• Record of building strong and lasting customer relationships

• Extremely organized and self-motivated; a detailed note-taker

• Knowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

We are seeking a highly motivated and experienced Head of International to lead Writer’s global expansion efforts. The successful candidate will be responsible for developing and executing strategies to expand our market share in key international markets, building strong relationships with key stakeholders, and driving revenue growth. The ideal candidate will have a deep understanding of the enterprise software landscape and a proven track record of driving growth in international markets.

🦸🏻‍♀️ Your responsibilities

• Establish and maintain relationships with key stakeholders in international markets, such as local government and business partners

• Develop and execute international growth strategies to expand the company’s presence in new markets

• Lead and manage cross-functional teams to ensure successful execution of strategies

• Monitor and analyze market trends to ensure the company’s growth plans remain relevant

• Develop and implement strategies for international customer success

• Ensure compliance with local regulations and laws

• Prepare and analyze reports on international market performance

• Develop and manage international sales teams, ensuring they are equipped with the necessary tools, resources, and training to achieve their targets

• Develop and manage budgets for international expansion initiatives

• Stay up-to-date with industry trends and market dynamics, and adjust strategies accordingly

• Develop and maintain a deep understanding of our products, services, and value proposition, and use this knowledge to effectively position the company in international markets

• Develop and manage international marketing strategies, including PR, social media, and content marketing

• Manage relationships with key channel partners and distributors

• Develop and maintain a strong network of contacts in international markets

• Drive product localization efforts in international markets

⭐️ Is this you?

• Bachelor’s degree in International Business, Economics, or related field

• 10+ years of international business experience, with at least 5 years in a managerial role

• Proven track record of developing and executing successful international growth strategies

• Extensive knowledge of local regulations and laws in international markets

• Excellent communication and interpersonal skills

• Ability to work independently and manage multiple projects simultaneously

• Ability to travel internationally as needed

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

We’re looking for a collaborative and builder-oriented midmarket sales rep experienced at helping prospective customers at large companies navigate the evaluation, business case development, and procurement of transformative technology.

Your objective will be to help convert midmarket prospects (1k-6k FTE) who are active in our trials or who request a sales demo from our website or within our product. While most of your pipeline will come inbound, you'll also be responsible for generating pipeline from ideal customer profile (ICP) accounts within your account set.

Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI space will help shape our entire culture.

You'll be reporting to our Head of Sales.

🦸🏻‍♀️ Your responsibilities

• Develop a deep understanding of our users and why they are exploring Writer

• Become a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where needed

• Become an expert in the wide range of use cases in which Writer can drive business transformation across different industries

• Qualify inbound leads and guide them through the evaluation process

• Generate pipeline from ICP accounts via value-driven outbounding

• Guide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensus

• Collect and share product insights that help product identify both scalable and unscalable ways to educate and activate the user base on the product

• Lead champions through their internal budgeting, legal, security, and procurement processes (this is an evangelical sale where there is rarely an existing line item for the solution)

⭐️ Is this you?

• 5+ years in a B2B SaaS closing role focused on midmarket (1k+ employees); extra points for experience selling to leadership in marketing, brand, product

• Demonstrable, consistent performance meeting and exceeding quota

• Experience helping prospects build a business case to secure executive sponsorship

• Experience with value-based selling (but still know the product almost as well as CS 🤓)

• Experience working with legal, security, and/or procurement teams to win deals

• Strong written and verbal communication skills

• Strong sales process: you are thoughtful about how to make sales repeatable for yourself

• Comfortable asking the tough questions, working cross-departmentally, and working under high pressure

• Record of building strong and lasting customer relationships

• Extremely organized and self-motivated; a detailed note-taker

• Knowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

📐 About this role

Every company grows differently, and we grow when we help our customers identify how generative AI can transform their business.

As one of our first Mid-Market AMs, you’ll drive expansion by initiating evaluations with our current customers/prospects focusing on departments we aren't currently in, as well as getting to CMOs and CIOs who are thinking about their larger strategy for generative AI. You’ll need to be able to map complex organizations to identify where Writer could add value, break into new lines of business, understand our customers’ objectives to tie what we do to business value, and have an evangelistic spirit.

Your positivity, sense of curiosity, business acumen, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. If you have a builder mentality, this is the role for you.

You'll be reporting to our Director of Mid-Market Sales.

🦸🏻‍♀️ Your responsibilities

• Become an expert in the wide range of use cases in which Writer can drive business transformation across different industries

• Map complex organizations to identify the most promising areas of focus

• Demonstrate how generative AI can further leaders’ most important business initiatives

• Develop a deep understanding of our users and why they are exploring Writer

• Become a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where needed

• Guide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensus

• Lead champions through their internal budgeting, legal, security, and procurement processes

⭐️ Is this you?

• 6+ years in a B2B SaaS closing role, currently focused on 1000+ FTE companies; extra points for experience selling to leadership in marketing, product, IT at Fortune 500 companies.

• Proven ability to successfully cross-sell and expand within large accounts.

• Ability to map accounts and proactively drive self-sourced expansion by initiating evaluations with departments we aren't currently in, as well as getting to CMOs and CIOs who are thinking about their larger strategy for generative AI

• Demonstrable, consistent performance meeting and exceeding quota

• Experience helping prospects build a business case to secure executive sponsorship

• Experience with value-based selling (but still know the product almost as well as CS 🤓)

• Experience working with legal, security, and/or procurement teams to win deals

• Strong written and verbal communication skills

• Strong sales process: you're thoughtful about how to make sales repeatable for yourself

• Comfortable asking the tough questions, working cross-departmentally, and working under high pressure

• Record of building strong and lasting customer relationships

• Extremely organized and self-motivated; a detailed note-taker

• Self-starter; we’re well ahead of most companies at our stage, but we’re still building parts of the plane as we fly it. You’re comfortable finding solutions wherever they are available, living in the ambiguous, and helping ideate on and document new processes

• Knowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.