📐 About this role

Our customers use our products. Every day. We want our internal GTM teams to understand how customers use our products so that we can best adapt our strategies, support, and services to deliver great customer experiences and amazing business results. The GTM data and integrations lead will be instrumental in creating a scalable, resilient data infrastructure that allows us to zoom out and see trends across our business while also allowing us to zoom in to a single user to understand how to best support them.

This is a new role at Writer, so we’re looking for someone who can both plan for the future and execute for the present.

🦸🏻‍♀️ Your responsibilities

• Manage all data integrations and pipelines across GTM & product usage data (partnerships, marketing, CS, sales, finance, product) using ELT and reverse ETL tools

• Maintain data models that operate as our source of truth for business metrics

• Proactively monitor for irregularities within our data pipelines and have a streamlined communication and mitigation playbook

• Work closely with the engineering, product, design (EPD) teams to ensure that product data pipelines are synchronized with production-level databases.

• First migrate, then maintain our business intelligence instance and ensure end users have the metrics and dashboards they need to manage the business

• Empower analysts to do ad-hoc analysis using data notebooks by creating reliable, trustworthy data sources

• Instill a data-informed culture via trainings and enablement for end users

• Design, build, and steward a data strategy that balances standardization/centralization with velocity/self-serve access to data

• Design a continuous development and deployment process that allows multiple people can commit changes to our codebase without creating conflicts or errors

⭐️ Is this you?

• 7+ years of experience working with enterprise-grade SaaS integrations and data stacks

• Deep understanding of the modern data stack and best practices for driving highly efficient data teams (git, dbt, ELT, reverseETL, datawarehouses)

• Experience with tools like Fivetran, Hightouch, dbt, Stitch, or equivalent

• Advanced experience using SQL

• Advanced experience with a BI tool like Looker, Mode, Thoughtspot, PowerBI , or Google Data Studio

• Adjusted to the new realities of team-building for SaaS companies- lean teams, with high velocity, empowered by tools to drive maximum efficiency and output

• Salesforce Apex and Python experience a plus

AND

• Excellent project management, able to juggle multiple priorities, prioritize and create the right accountabilities for success

• Proactive communication skills, both sync and async

• Intrinsically motivated: you set the highest possible bar for what you build, write, ship

• Experience managing and building relationships across multiple stakeholder levels, including C Level

• Incredibly curious and an active listener

• Excellent problem solving skills

• A genuine leader

• A connection to our mission of Great writing for everyone

• A natural affinity to our values of Connect, challenge, own

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.