Pinecone is pioneering search and database technology that's revolutionizing how developers build search systems. Our managed vector database provides customers with easy-to-use capabilities that until now have only been in the hands of a few tech giants. The demand for vector databases is growing incredibly fast, and it shows in our user base. We have a large audience of ML engineers, software engineers, data scientists, and technical architects who are eager to learn and build with our product.

Pinecone is seeking a Technical Success Engineer to join our team. This role will involve providing world-class customer service and technical support for our vector database platform. The ideal candidate will have excellent communication and customer service skills, empathy, and ethical decision-making. They should also have a strong technical background, including experience working with two or more programming languages, familiarity with ML and AI, and experience working with two or more cloud providers.

Responsibilities:

• Provide technical support to customers, including troubleshooting complex technical issues
• Manage and resolve customer inquiries in a timely and effective manner
• Identify areas of improvement for the customer experience and technical support processes
• Document customer interactions and feedback by creating knowledge base articles and providing recommendations for improving the online documentation.

Qualifications:

• 3+ years of experience as a software engineer, system administrator, or similar
• 1+ years of experience in a customer-facing technical support role
• Proficiency in two or more popular programming languages
• Working knowledge of ML and AI
• Experience with cloud providers
• Excellent written and verbal communication skills
• Strong customer service and problem-solving skills
• Ability to work independently in a fast-paced, team environment
• Bachelor’s degree (or equivalent experience) in computer science or a related field

Benefits:

• Competitive salary and benefits package, including health, dental, and vision insurance.
• Opportunity to work with a world-class team of experts in ML/AI and cloud computing.
• Chance to work on cutting-edge technology and help shape the future of AI and ML.
• Flexible work schedule, including the option to work remotely.

Pinecone is a distributed team with clusters in New York, Tel Aviv, and San Francisco. You will be part of a world-class team from companies like Amazon, Google, Databricks, and Splunk. The company emerged from stealth in January 2021 with $10M in seed funding — led by the same legendary investor as Snowflake — followed by $28M Series A funding in announced in March 2022 and $100M Series B funding in April 2023.

Pinecone is pioneering search and database technology to power AI/ML applications for the next decade and beyond. We provide customers with capabilities that until now have only been in the hands of a few tech giants.

If you’re excited about hard problems in the area of AI, machine learning and search technologies, we would love to meet you! We are looking for excellent people who move nimbly between research and production and dare to make an impact.

As a Research Intern at Pineconce, you will be working on cutting edge research at the intersection of information retrieval, deep learning and representation learning. You will be part of the Science team, which is in charge of evolving and revolutionizing how the world does Search. Dependent on performance, there is the opportunity for full-time employment.

Basic Qualifications

• Ph.D. student in Computer Science, Electrical Engineering, Mathematics, Statistics, or any other similarly technical field
• Demonstrated research experience with a proven track record of publications at conferences or journals
• Strong software development skills
• Good written and verbal communication skills in English

Bonus points

• Knowledge / experience in information retrieval models and metrics, including embeddings and ranking approaches
• Knowledge / experience in Approximate Nearest Neighbor algorithms
• At least one deep learning framework, such as Tensorflow or PyTorch
• Experience with cloud computing infrastructure

Interview Timeline:

• Application review: August-October
• Online assessment period: September-October
• Interview and final decision: October-December

If you’re excited about:

• Working on cutting-edge tech
• Leading and mentoring talent
• Working with people who value clarity, creativity, passion, initiative, and thoughtfulness

Then this is your opportunity to join an early-stage, fast-growing, and well-funded startup to shape the course of an entire industry.

Pinecone is pioneering Search and database technology that's revolutionizing how developers build search systems. Our managed vector database provides customers with capabilities that until now have only been in the hands of a few tech giants. The demand for Pinecone’s platform is growing incredibly fast. We have a large audience of ML engineers and data scientists who are eager to build their applications on top of our product.

About the Role:

As a Staff Software Engineer, you will be working on these projects:

• Build and extend the core infrastructure for the Pinecone Vector Database
• Own areas like the distributed API gateway, the networking services, the blue/ green deployments for database upgrades, high availability architectures
• Help define SLA (service level agreement) and SLO (service level objectives) for platform services and engineer telemetry to monitor against those objectives
• Use and extend our observability to improve the platform
• Design multi-cloud abstractions that allow Pinecone to be available in different clouds and regions
• Design and own automated build, test and release infrastructure

You will work in a fast-paced and rewarding environment that demands the highest quality work with minimal supervision. Our current tech stack includes AWS/GCP, Pulumi, Kubernetes, Go, Kafka, RocksDB and Rust

What we’re looking for:

• Passion for building highly scalable and reliable infrastructure
• 5+ years of experience with Rust, Go or Python
• 5+ years of developing, monitoring and operating large scale distributed systems
• Expertise in container orchestration technologies like Kubernetes
• Expertise working with one of AWS/GCP/Azure cloud platforms
• BS in Computer Science, a related technical field or equivalent experience

Bonus Points:

• Experience with IAC automation such as Terraform, Pulumi
• Experience building monitoring and alerting for production systems
• Experience with Kubernetes Operator Framework
• Experience with workflows / provisioning systems and control planes

Pinecone is a distributed team with clusters in New York, Tel Aviv, and San Francisco. You will be part of a world-class team from companies like Amazon, Google, Databricks, and Splunk. The company emerged from stealth in January 2021 with $10M in seed funding — led by the same legendary investor as Snowflake — followed by $28M Series A funding in announced in March 2022 and $100M Series B funding in April 2023.

If you’re excited about:

• Building massively scalable cutting-edge technology database architecture
• Developing engines that support millions of users on the free tier just as seamlessly as supporting large enterprise customers with massive scale requirements
• Leading and mentoring talent, and Working with people who value clarity, creativity, passion, initiative, and thoughtfulness.
• Shaping the course of a fast-growing company and product category.

Then this is your opportunity to join an early-stage, fast-growing, and well-funded startup to shape the course of an entire industry.

Pinecone is pioneering search and database technology that's revolutionizing how developers build search systems. Our managed vector database provides customers with easy-to-use capabilities that until now have only been in the hands of a few tech giants. The demand for vector databases is growing incredibly fast, and it shows in our user base. We have a large audience of ML engineers, software engineers, data scientists, and technical architects who are eager to learn and build with our product.

The company emerged from stealth in January 2021 with $10M in seed funding — led by the same legendary investor as Snowflake — followed by $28M Series A funding announced in March 2022, and $100M Series B funding announced in April 2023.

As the Director of Database, you will:

• End-to-End responsibility for the vision, performance, and deliverables of the core database.
• Owning Pinecone’s vector engine, includes both the algorithms that accelerate search, the efficient implementation of search indexing, querying, filtering and more.
• Hire, manage and mentor teams of software engineers and engineering managers.
• Develop and execute a comprehensive R&D strategy and company roadmap aligned with the company's goals and objectives.
• Collaborate with senior executives to align R&D efforts with business priorities.
• Manage cross-functional collaboration between R&D, product management, and engineering teams.
• Evolve the organizational structure to meet long-term objectives.
• Build strategic partnerships with external stakeholders such as leading cloud providers, AI companies (such as OpenAI), universities, and industry leaders.

Preferred experience:

• Experience in leading teams to build large-scale distributed cloud systems.
• Experience in building zero-to-one engines.
• In-depth knowledge of distributed systems, low-level optimizations, search algorithms or storage systems.
• Proven experience in scaling engineering teams, including attracting, hiring, mentoring, and growing teams of both principal and early-career engineers.
• 3+ years of managing experience.
• 5+ years of backend/system software development
• B.Sc. in Computer Science or equivalent education

Bonus points if you:

• Hands-on experience developing significant components of databases or search engines
• Are a Rust fan

About the Role

This is a dream role for the right person. It’s an opportunity to build from the ground up at a company that is thoughtful and prioritizes people. You will be the internal expert on compliance with employment regulations for the Americas (currently the U.S. and Canada), develop HR practices, policies and trainings, and will be a standard-bearer for Pinecone’s culture. This role will report to the Director of People and will support all employees in the Americas.

Responsibilities

• Respond to employee questions, escalating as is appropriate
• Collaborate closely with the HR Generalist, EMEA
• Build, improve, streamline, and automate our HR practices
• Participate in the creation of new policies
• Own onboarding and offboarding of employees in the Americas
• Host onboarding sessions for new hires
• Help develop and host employee trainings
• Manage HR vendor relationships
• Ensure data integrity in our HR systems
• Build and maintain our knowledge base / wiki
• Facilitate performance review and engagement survey cycles
• Coordinate the open enrollment process and manage benefits in the Americas
• Coordinate global mobility / work authorization activities
• Collaborate on cross-team projects, like the annual employee offsite
• Be a standard-bearer for Pinecone’s culture and values
• Participate in the interview process to ensure that we maintain a high standard and ensure that new hires are culture adds

Skills, Behaviors, and Experience:

• An all-around good human who treats others with kindness, has high emotional intelligence, and a modern approach to HR
• A minimum of 3 years in an HR role at a fast-paced, start-up environment
• Experience ensuring company compliance with employment laws (EEO, FLSA, FMLA, etc.) and practices
• Experience managing US employee benefits, including a 401k
• A customer-service mindset and strong internal drive to create great employee experiences
• A natural ability to build trust with employees and to build relationships with colleagues in other functional areas
• A strong work ethic and sense of urgency
• The ability to be onsite in our midtown, New York office ~3 days per week
• Experience handling confidential information
• A Bachelor’s Degree
• Experience moving off of a PEO to in-house is a big plus

If you’re excited about:

• Bringing deeply technical products to market through partnerships
• Collaborating with cloud companies on behalf of a rocketship startup
• Shaping the course of a fast-growing company and product category
• Working with people who value clarity, creativity, passion, initiative, and thoughtfulness

Then this is your opportunity to join a category-defining, fast-growing (in a healthy way), and well-funded startup to shape the course of an entire industry.

Pinecone is pioneering search and database technology that's revolutionizing how developers build search systems. Our managed vector database provides customers with easy-to-use capabilities that until now have only been in the hands of a few tech giants. The demand for vector databases is growing incredibly fast, and it shows in our user base. We have a large audience of ML engineers, software engineers, data scientists, and software architects who are eager to learn and build with our product.

About the role:

Pinecone seeks an action-oriented experienced customer marketer to help build and grow the customer advocacy program. Customer connections are integral to this role, so as a great fit, you consider relationship building a core strength and have experience working with a technical audience. The ideal person for this role is focused on keeping the customer in mind. You will closely partner with many teams across Pinecone—including sales, community, PMMs, growth, and developer advocate—to push initiatives that showcase the customer experience and value for our customers.

As a Customer Marketing Manager, you will:

• Create the customer marketing program from scratch.
• Logo rights, case studies, G2 Crowd etc … Build programs that can deliver results now but can scale over time.
• Collaborate with the rest of the marketing team to create compelling assets that highlight customers’ stories in any format (written, videos, etc)
• Partner with Developer Advocate and Relations for targeted opportunities with exec customers
• Identify engineering executive champions/spokespeople and feature them in our thought leadership
• Aid customer participation in events + community
• Support user groups (virtual or in-person)
• Assist with online community for VP + audience
• Build customer advocacy lifecycle processes
• Work with PMM and Marketing Ops to understand, segment and target customer personas
• Create customer surveys and feedback channels to build social proof and improve the product feedback loop

You'll be a great addition to the team if you have:

• 4+ years in customer marketing experience (SaaS marketing experience a plus)
• Passionate about “doing right by the customer”
• Baseline understanding of the database or developer ecosystem
• Ability to partner with and communicate effectively to sales, product, growth, and product marketing stakeholders
• A collaborative, creative, open-minded attitude
• An affinity for thriving in a fast-paced environment
• Ability to manage multiple projects and initiatives to stay on strategy, on time and on budget

If you’re excited about:

• Combining analytical and creative skills to make a measurable business impact.
• Making a huge impact at a fast-growing company and product category.
• Working in the exciting and fast-moving AI/ML space.
• Collaborating with world-class people in different teams who value clarity, creativity, passion, initiative, and thoughtfulness.

Then this is your opportunity to join a category-defining, fast-growing (in a healthy way), and well-funded startup to shape the course of an entire industry.

Pinecone is pioneering search and database technology that's revolutionizing how developers build search and Generative AI applications. Our managed vector database provides customers with easy-to-use capabilities that until now have only been in the hands of a few tech giants. The demand for vector databases is growing incredibly fast, and it shows in our user base. We have a large audience of developers who are eager to learn and build with our product.

As a Growth Marketer at Pinecone, you will apply your analytical and creative problem-solving skills to help engineers discover, explore, and build with vector databases — a fast-growing product category at the intersection of AI and data infrastructure. Our growth has come almost entirely from inbound interest, so you will make an immediate and measurable impact. You will report to the VP of Marketing and collaborate with the most technical marketing team you’ve ever seen.

To succeed in this role, you should have:

• Ability to build and scale growth marketing programs targeted at developers.
• Curiosity and courage to ask “what if?” and question all assumptions.
• Both an analytical and creative approach to driving traffic and maximizing conversions.
• Comfort working in a fast-paced and loosely structured (startup) environment with a high degree of autonomy.
• Burning desire to make a measurable impact on growth.
• Superb communication and interpersonal skills to successfully work with other teams to test and implement changes.

If this sounds exciting, we want to hear from you!

Pinecone is a distributed team with offices in New York, Tel Aviv, and (coming soon) San Francisco. You will be part of a world-class team from companies like Amazon, Google, Databricks, and Splunk. The company emerged from stealth in January 2021 with $10M in seed funding — led by the same legendary investor as Snowflake — followed by $28M Series A funding in 2022 and $100M Series B funding led by Andreessen Horowitz in 2023.

Responsibilities:

• Drive web traffic to Pinecone using a mix of paid and organic channels.
• Convert web visitors into signups or sales leads by optimizing and expanding our website. You will own the website as a product, in partnership with a Growth Engineer and Brand Designer.
• Nurture email subscribers into signups or sales leads with email marketing and lifecycle emails.
• Build out marketing analytics to inform and evaluate Growth Marketing and other marketing programs, primarily using Heap and HubSpot.

Make an impact: Think big, move fast, be flexible, take an experimental approach, and do what it takes to move the needle on funnel metrics. You will find opportunities in areas that don’t fit neatly into the above options; we want you to take them.

Requirements:

• 3+ years of growth marketing experience
• Track record of building and/or scaling successful and efficient growth marketing programs including paid, organic, and email.
• Bachelor's degree
• Startup experience
• Located in New York or San Francisco
• (Preferred) Experience at a data/infrastructure, AI/ML, or developer-tools company.
• (Preferred) Experience owning the company website or a significant portion of it.
• Proficient with HubSpot marketing platform, Heap Analytics or similar analytics tool, Google Ads, LinkedIn Ads

About the role:

We are looking for a dedicated Staff Partner Marketing Manager to take immediate ownership of the strategy, development, and execution of various partner programs by collaborating with internal and external resources. We expect you to create marketing programs that build awareness, create demand, and measure results.

Our ideal candidate must have experience building strategies for various partnership marketing channels. You will be a primary marketing contact for our partners, so someone who can help us identify who we should invest in and who shouldn't be critical. While we love playbooks, we need someone innovative who won't just copy and paste. We are in a new space, after all.

The core of this role is to develop a marketing plan, create and execute partner marketing content, and partner enablement to support our partner programs to drive revenue growth.

As a Staff Partner Marketing Manager, you will:

• Create, plan, and execute multi-channel partnership programs and marketing campaigns to drive awareness and demand generation from scratch
• Promote our global partnership marketing program by identifying potential partners to maximize revenue through our joint relationships
• Collaborate with the Marketing team to design partnership collaterals, including presentations, emails, and conduct partner enablement sessions
• Correspond with partner resources by developing a practical communications framework that informs partners of promotions, solution updates, etc
• Work with the Product Marketing & BD Leader to enhance the growth of partnership marketing strategies (sponsorships, etc.)
• Recommend solutions to develop joint marketing plans with partners by researching the AI space with internal and external experts
• feedback channels to build social proof and improve the product feedback loop

You'll be a great addition to the team if you have:

• 4 - 6 years in partner marketing experience at a technical SaaS company
• Passionate about building a partner flywheel
• Baseline understanding of the database or developer ecosystem
• Ability to partner with and communicate effectively to sales, product, BD, and product marketing stakeholders
• Dynamic, creative, and entrepreneurial mindset
• A collaborative, creative, open-minded attitude
• An affinity for thriving in a fast-paced environment
• Ability to manage multiple projects and initiatives to stay on strategy, on time and on budget

This position is open to candidates based in Israel or New York City. If you have previously applied for our TLV Director of FP&A role, there is no need to reapply.

About the Role

Pinecone is seeking a Director to build out our FP&A function. You will lead the way in establishing processes for advanced analytics and financial planning, which will be absolutely vital as the company accommodates to its scale. You will partner with the leadership team to create the fiscal plans and provide financial counsel and support, including developing north star operational metrics for each department, financial projections to forecast where the business is headed, variance analyses, cash flow projections, and other analyses. You will report directly to the VP of Finance and Ops.

In this role, you will:

• Work with the leadership team to develop the annual budget, advise on resource allocation, own quarterly forecast revisions and variance analyses, and proactively communicate results.
• Design and implement dashboards that report and benchmark key operational metrics in recurring reporting packages.
• Leverage your knowledge of the business to report on key drivers of Pinecone’s financial results during the monthly close.
• Build a culture around data-driven decision making, including proactively identifying business trends, incorporating them into our projections, and instilling the value of accurate spend management with your cross-functional partners.

We’re looking for someone with:

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• 8+ years of progressive experience in financial planning and analysis, ideally in the technology sector. This can include time spent in adjacent fields (data science, banking, etc.)
• Strong proficiency in financial modeling and analysis, including expertise with Excel, SQL, and BI tools.
• Exemplary interpersonal skills as demonstrated by the ability to clearly articulate financial data to non-financial colleagues and stakeholders and work across departments and functions.
• Experience working with modern software and systems, particularly NetSuite.

You’ll be a good fit if you:

• Enjoy a fast-growth environment and taking on responsibility.
• Are a self-starter that shines when tasked with navigating ambiguous situations.
• Have a proven track record of driving cross-functional partnership.
• Are excited by the prospect of eventually growing and leading a team of your own.
• Care as much as we do about building a vibrant and healthy company.

We encourage you to apply even if you do not believe you meet every single qualification. We know that not all strong candidates will meet every single qualification as listed.

This position is open to candidates based in Israel or New York City. If you have previously applied for our NYC Director of FP&A role, there is no need to reapply.

About the Role

Pinecone is seeking a Director to build out our FP&A function. You will lead the way in establishing processes for advanced analytics and financial planning, which will be absolutely vital as the company accommodates to its scale. You will partner with the leadership team to create the fiscal plans and provide financial counsel and support, including developing north star operational metrics for each department, financial projections to forecast where the business is headed, variance analyses, cash flow projections, and other analyses. You will report directly to the VP of Finance and Ops.

In this role, you will:

• Work with the leadership team to develop the annual budget, advise on resource allocation, own quarterly forecast revisions and variance analyses, and proactively communicate results.
• Design and implement dashboards that report and benchmark key operational metrics in recurring reporting packages.
• Leverage your knowledge of the business to report on key drivers of Pinecone’s financial results during the monthly close.
• Build a culture around data-driven decision making, including proactively identifying business trends, incorporating them into our projections, and instilling the value of accurate spend management with your cross-functional partners.

We’re looking for someone with:

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• 8+ years of progressive experience in financial planning and analysis, ideally in the technology sector. This can include time spent in adjacent fields (data science, banking, etc.)
• Strong proficiency in financial modeling and analysis, including expertise with Excel, SQL, and BI tools.
• Exemplary interpersonal skills as demonstrated by the ability to clearly articulate financial data to non-financial colleagues and stakeholders and work across departments and functions.
• Experience working with modern software and systems, particularly NetSuite.

You’ll be a good fit if you:

• Enjoy a fast-growth environment and taking on responsibility.
• Are a self-starter that shines when tasked with navigating ambiguous situations.
• Have a proven track record of driving cross-functional partnership.
• Are excited by the prospect of eventually growing and leading a team of your own.
• Care as much as we do about building a vibrant and healthy company.

We encourage you to apply even if you do not believe you meet every single qualification. We know that not all strong candidates will meet every single qualification as listed.

This is a unique and exciting opportunity to join Pinecone as its first Director of Legal. Pinecone is a fully managed vector database company that enables businesses to leverage high-performance AI applications. In this role, you will be joining a dynamic and fast-growing startup with over $150 million in funding from leading Silicon Valley venture funds, and will have the tremendous opportunity of influencing Pinecone’s culture and strategy.

As Director of Legal, you will be responsible for overseeing and managing all legal matters within the organization, with a strong focus on commercial matters, data protection and privacy. Your expertise and guidance will be crucial in ensuring compliance with relevant laws and regulations, protecting our IP, mitigating risks, and providing strategic legal counsel to the executive team. This role requires exceptional leadership, strong business acumen, and the ability to navigate complex legal issues in a fast-paced startup environment.

Responsibilities:

• Commercial Agreements:
• Draft, review, and negotiate a high volume of commercial agreements, including customer contracts, partnership agreements, vendor agreements, and licensing agreements.
• Advise internal stakeholders on relevant legal implications, risks, and opportunities.
• Ensure that contracts are properly executed, stored, and maintained.
• Legal Strategy and Compliance:
• Develop and execute the company's legal strategy, aligning it with the overall business objectives.
• Ensure compliance with local, state, and federal laws and regulations applicable to our industry, especially those related to commercial contracts.
• Monitor changes in relevant laws and regulations, and proactively adapt company policies and practices to maintain compliance.
• Data Protection and Privacy:
• Providing practical, timely and strategic legal advice and counsel on global privacy and data security-related matters.
• Advising on best practices and compliance with global privacy and data protection laws, as well as overseeing legal and regulatory aspects of data collection and use, privacy disclosures and transparency, and related issues.
• Advising on potential liability and other legal aspects related to data privacy and data security incidents.
• Intellectual Property:
• Protect the company's IP rights, including trademarks, copyrights, and patents related to our products or services.
• Conduct IP due diligence for potential acquisitions or partnerships.
• Collaborate with external counsel when necessary to enforce IP rights or defend against infringement claims.
• Corporate Governance and Compliance:
• Advise on corporate governance matters, including board meetings, shareholder meetings, and corporate filings.
• Develop and implement policies and procedures to promote ethical conduct and maintain compliance.
• Stay up-to-date with changes in corporate governance best practices and ensure the company's compliance with applicable laws and regulations.
• Risk Management and Dispute Resolution:
• Identify potential legal risks, especially related to commercial agreements, and develop strategies to mitigate them.
• Manage and oversee any litigation, disputes, or claims involving the company.
• Legal Team Management:
• Lead and manage a team of legal professionals, fostering a collaborative and high-performing work environment.
• Provide mentorship, guidance, and professional development opportunities for team members.
• Manage external legal resources and maintain relationships with outside counsel.

Qualifications:

• Licensed attorney with J.D. from a top law school with exceptional academic credentials.
• 8+ years of relevant legal experience, including experience in a law firm and in-house legal department at startups or public SaaS companies.
• Strong knowledge of corporate law, contracts, employment, IP, and regulatory compliance, with a focus on commercial agreements.
• Proven experience providing strategic legal counsel to senior executives, particularly in high-growth environments.
• Experience working with a global team, with international operations.
• Excellent analytical and problem-solving abilities, with a keen attention to detail.
• Outstanding communication and interpersonal skills, with the ability to effectively convey complex legal concepts to non-legal stakeholders.
• Demonstrated ethical conduct and integrity in previous roles.

Join our team and contribute to the growth and success of our startup by leading our legal initiatives, protecting our interests, and ensuring compliance.

This position is open to candidates based in Israel or New York City. If you have previously applied for our TLV Director of Security Engineering role, there is no need to reapply.

About the Role

As our first Director of Security, you will play a foundational role in helping us build Pinecone. You will be responsible for establishing and maintaining the enterprise vision, strategy, and program to ensure information assets and technologies are adequately protected. Essentially, you will own all aspects of operating an advanced information security ecosystem and be responsible for protecting our products, systems, and customers. You will report directly to the VP of Finance & Ops.

In this role, you will:

• Develop and execute a comprehensive information security strategy and roadmap to ensure the confidentiality, integrity, and availability of our data, systems, and networks and reduce the risk of data breaches.
• Establish and maintain information security policies and procedures to ensure compliance with applicable laws, regulations and frameworks (e.g., GDPR, HIPAA, SOC 2).
• Conduct regular risk and vulnerability assessments to identify and mitigate security risks.
• Implement and manage security controls, technologies, and solutions to protect sensitive data and secure network infrastructure.
• Monitor, analyze and respond to security incidents and breaches (IR).
• Develop and deliver security awareness and training programs.
• Stay up to date with the latest industry trends, solutions and emerging threats.
• Collaborate with cross-functional teams (R&D, Legal, Product, Ops and Sales) to achieve a secure and compliant environment.
• Manage the company's IT.

We’re looking for someone with:

• 8+ years of experience in the space, including with:
• Security tools
• IT System administration (Windows, Mac and Linux).
• Networking
• 5+ years in a role similar to Director of Security or CISO.
• Experience in GCP, AWS or Azure Cloud Infrastructure as well as Kubernetes, Docker, and production environments.
• Bachelor's degree in technical fields (Master's degree is a plus).
• Relevant professional certifications such as CISS, CISM or similar.
• Extensive knowledge of security technologies and solutions, such as firewalls, intrusion detection/prevention systems, identity and access management, data encryption, etc.
• Experience in vulnerability management and mitigation.
• Inside-out understanding of cybersecurity concepts, technologies, best practices, and frameworks (e.g., ISO 27001, NIST SOC 2).
• Familiarity with regulatory requirements (e.g., GDPR, HIPAA, PCI DSS) and experience in ensuring compliance.
• Excellent leadership skills and extreme attention to detail.

You’ll be a good fit if you:

• Enjoy a fast-growth environment and taking on responsibility.
• Are a self-starter that shines when tasked with navigating ambiguous situations.
• Have a proven track record of driving cross-functional partnership.
• Are excited by the prospect of eventually growing and leading a team of your own.
• Care as much as we do about building a vibrant and healthy company.

This position is open to candidates based in Israel or New York City. If you have previously applied for our NYC Director of Security Engineering role, there is no need to reapply.

About the Role

As our first Director of Security, you will play a foundational role in helping us build Pinecone. You will be responsible for establishing and maintaining the enterprise vision, strategy, and program to ensure information assets and technologies are adequately protected. Essentially, you will own all aspects of operating an advanced information security ecosystem and be responsible for protecting our products, systems, and customers. You will report directly to the VP of Finance & Ops.

In this role, you will:

• Develop and execute a comprehensive information security strategy and roadmap to ensure the confidentiality, integrity, and availability of our data, systems, and networks and reduce the risk of data breaches.
• Establish and maintain information security policies and procedures to ensure compliance with applicable laws, regulations and frameworks (e.g., GDPR, HIPAA, SOC 2).
• Conduct regular risk and vulnerability assessments to identify and mitigate security risks.
• Implement and manage security controls, technologies, and solutions to protect sensitive data and secure network infrastructure.
• Monitor, analyze and respond to security incidents and breaches (IR).
• Develop and deliver security awareness and training programs.
• Stay up to date with the latest industry trends, solutions and emerging threats.
• Collaborate with cross-functional teams (R&D, Legal, Product, Ops and Sales) to achieve a secure and compliant environment.
• Manage the company's IT.

We’re looking for someone with:

• 8+ years of experience in the space, including with:
• Security tools
• IT System administration (Windows, Mac and Linux).
• Networking
• 5+ years in a role similar to Director of Security or CISO.
• Experience in GCP, AWS or Azure Cloud Infrastructure as well as Kubernetes, Docker, and production environments.
• Bachelor's degree in technical fields (Master's degree is a plus).
• Relevant professional certifications such as CISS, CISM or similar.
• Extensive knowledge of security technologies and solutions, such as firewalls, intrusion detection/prevention systems, identity and access management, data encryption, etc.
• Experience in vulnerability management and mitigation.
• Inside-out understanding of cybersecurity concepts, technologies, best practices, and frameworks (e.g., ISO 27001, NIST SOC 2).
• Familiarity with regulatory requirements (e.g., GDPR, HIPAA, PCI DSS) and experience in ensuring compliance.
• Excellent leadership skills and extreme attention to detail.

You’ll be a good fit if you:

• Enjoy a fast-growth environment and taking on responsibility.
• Are a self-starter that shines when tasked with navigating ambiguous situations.
• Have a proven track record of driving cross-functional partnership.
• Are excited by the prospect of eventually growing and leading a team of your own.
• Care as much as we do about building a vibrant and healthy company.

Background

Pinecone is revolutionizing how developers build production ML and search solutions. Our managed vector database provides customers with easy-to-use capabilities that until now have only been in the hands of a few tech giants. The demand for vector databases is growing incredibly fast, and it shows in our user base. We have customers of all sizes, from global enterprises, to tech native companies, to startups and hobbyists, who are eager to learn and build with our product.

Job Description

As the Enterprise Product Manager on the database team, you will work closely with the Product and Engineering teams of the Pinecone vector database. Your role is to deeply understand the requirements of our enterprise customers, including their scale, security, and regulatory requirements, to define product requirements that meet their needs, and to work with engineering to build and ship these capabilities.

Your key objective is to drive platform adoption among enterprise customers. You will work closely with customers and our engineering and GTM teams. You will bring a sense of ownership, accountability, and entrepreneurship to your objective of driving platform adoption.

Responsibilities

• Communicate with customers and stakeholders to understand requirements and priorities.
• Write product requirement documents for new capabilities and features.
• Work closely with the engineering team to build and launch new products and features.
• Collaborate with marketing, sales, and customer success to ensure timely and high quality execution
• Forecast timelines and communicate product strategy and deliverables to company leadership
• Work closely with all leaders at Pinecone to accelerate our product led growth strategy

Requirements

• 5+ years experience in product management, with at least 3 years working on highly technical SaaS or cloud infrastructure products.
• BS/MS/PhD in Computer Science or related technical field

Bonus Points

• Demonstrated success in an unstructured environment
• A passion for databases and/or search
• Experience in a customer-facing role
• Experience building cloud software infrastructure.

Pinecone is a distributed team with offices in New York and Tel Aviv. You will be part of a world-class team from companies like Amazon, Google, Databricks, and Splunk. The company has raised $138M from leading investors such as A16Z, Iconiq, Menlo Ventures, and Wing VC.

The Opportunity

The Director of Commercial Sales will report directly to the Vice President of Sales. They will be responsible for building and leading a team of Commercial Account Executives. The role focuses on leadership, development, and the execution of Commercial Sales goals - which is to drive usage within the assigned account base. The right leader will have a high degree of technical knowledge, and know how to partner closely with the SE, CS, Product and Marketing teams.

Requirements:

• Experience working in a infrastructure / data software space.
• Minimum 3+ years experience as a Sales Manager or Director
• Prior experience having managed a Commercial Account team tasked with closing net new logos
• A consistent track record of performance meeting or exceeding quota / top of peer group
• Prior experience in a start-up environment

Bonus points:

• • Experience working in companies with Product Led Growth GTM
  • An understanding of MEDDPPICC

Pinecone is a distributed team with offices in New York and Tel Aviv. You will be part of a world-class team from companies like Amazon, Google, Databricks, and Splunk. The company emerged from stealth in January 2021 with $10M in seed funding — led by the same legendary investor as Snowflake — followed by $28M Series A funding announced in March 2022.

What We Are Looking For

We are looking for individuals who are accustomed to solving the enterprise market’s most complex problems. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support Proof of Concepts, and ultimately close business.

As a Pinecone Sales Engineer you must share our passion about reinventing the Data Cloud space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with officials and talking shop with technical audiences.

Job Description

• Present Pinecone technology and vision to officials and technical contributors at prospects and customers
• Work hands-on with prospects and customers to demonstrate and communicate the value of Pinecone technology throughout the sales cycle, from demo to proof of concept to design and implementation
• Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Pinecone in relation to them.
• Collaborate with Product Management, Engineering and Marketing to continuously improve Pinecone’s products and marketing

Preferred Background

• 5-7 years of enterprise experience with a minimum of 3 within a pre-sales environment
• Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
• Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies
• Hands-on expertise with SQL and SQL analytics
• Ability to connect a customer’s specific business problems and Pinecone’s solutions
• Broad knowledge of cloud platforms; AWS, Azure & GCP is preferred
• University degree in computer science, engineering, mathematics or related fields or equivalent experience preferred
• Skills in Data Science and Data Applications Development, including knowledge of; Scala, Python and JavaScript is a bonus

Pinecone is a distributed team with clusters in New York, Tel Aviv, and San Francisco. You will be part of a world-class team from companies like Amazon, Google, Databricks, and Splunk. The company emerged from stealth in January 2021 with $10M in seed funding — led by the same legendary investor as Snowflake — followed by $28M Series A funding in announced in March 2022 and $100M Series B funding in April 2023.