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Senior HR Ops / Generalist, Americas
HR
on site: New York City
added Tue Aug 15, 2023
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About the Role

This is a dream role for the right person. It’s an opportunity to build from the ground up at a company that is thoughtful and prioritizes people. You will be the internal expert on compliance with employment regulations for the Americas (currently the U.S. and Canada), develop HR practices, policies and trainings, and will be a standard-bearer for Pinecone’s culture. This role will report to the Director of People and will support all employees in the Americas.

Responsibilities

  • Respond to employee questions, escalating as is appropriate
  • Collaborate closely with the HR Generalist, EMEA
  • Build, improve, streamline, and automate our HR practices
  • Participate in the creation of new policies
  • Own onboarding and offboarding of employees in the Americas
  • Host onboarding sessions for new hires
  • Help develop and host employee trainings
  • Manage HR vendor relationships
  • Ensure data integrity in our HR systems
  • Build and maintain our knowledge base / wiki
  • Facilitate performance review and engagement survey cycles
  • Coordinate the open enrollment process and manage benefits in the Americas
  • Coordinate global mobility / work authorization activities
  • Collaborate on cross-team projects, like the annual employee offsite
  • Be a standard-bearer for Pinecone’s culture and values
  • Participate in the interview process to ensure that we maintain a high standard and ensure that new hires are culture adds

Skills, Behaviors, and Experience:

  • An all-around good human who treats others with kindness, has high emotional intelligence, and a modern approach to HR
  • A minimum of 3 years in an HR role at a fast-paced, start-up environment
  • Experience ensuring company compliance with employment laws (EEO, FLSA, FMLA, etc.) and practices
  • Experience managing US employee benefits, including a 401k
  • A customer-service mindset and strong internal drive to create great employee experiences
  • A natural ability to build trust with employees and to build relationships with colleagues in other functional areas
  • A strong work ethic and sense of urgency
  • The ability to be onsite in our midtown, New York office ~3 days per week
  • Experience handling confidential information
  • A Bachelor’s Degree
  • Experience moving off of a PEO to in-house is a big plus

Pinecone is pioneering search and database technology that's revolutionizing how developers build search systems. Our managed vector database provides customers with easy-to-use capabilities that until now have only been in the hands of a few tech giants. The demand for vector databases is growing incredibly fast, and it shows in our user base. We have a large audience of ML engineers, software engineers, data scientists, and technical architects who are eager to learn and build with our product.