We’d love to hear from you if you like:

• Accelerated learning and career trajectory. A successful Chief of Staff will likely go on to lead a function here or elsewhere.

• Exposure to every function at a company (product, operations, finance, engineering, data, marketing, etc) and learn how to execute big-picture strategies and navigate the intricacies of a complex business.

• Solving interesting problems in a huge market ($2T market size)

• Working directly with a founder/CEO and with seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc.

About the opportunity:

Jerry is on a mission to disrupt the car ownership experience, and help people who rely on their vehicles everyday save time and money on one of their most expensive, time-consuming and high-maintenance assets. Simplifying and democratizing car ownership and creating a world class experience is what drives every decision we make as a company. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs. With over $240M in funding and 40X revenue growth in 4 years, we are well positioned to disrupt the car ownership industry.

We are looking for a Chief of Staff to work directly with our founder/CEO and partner closely with our executive team. You will act as an extension of our CEO and own a variety of projects ranging from solving operational issues, driving alignment and execution on critical initiatives, managing his calendar, making decisions on his behalf, and keeping our teams accountable. Your main objective will be to identify and remove bottlenecks for our CEO and partner closely with him to scale our business.

What we are looking for:

• Structured problem-solver: You’re a logical thinker and make decisions based on data, but also have good instincts when data is limited.

• Owner: No challenge is too complex, no issue is too hard.

• Tenacious: You’re comfortable navigating high-stakes, conflict-laden situations, and can act quickly and decisively with diplomacy and tact.

• Extremely organized: You balance a packed schedule, an endless to-do list, and never let anything drop.

• Strong communicator: You communicate effectively to a wide range of audiences (from senior executives to entry-level employees) and can masterfully tailor your approach to suit the circumstances.

Ideal profile:

• 3+ years of experience in management consulting, venture capital, or private equity

• Bachelor's degree in a STEM, economics, or related discipline

• Must be located in the San Francisco Bay area or willing to relocate (you will be working on-site at our Palo Alto office)

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We'd love to hear from you if you like:

• Scaling a business that has traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Working directly with a founder/CEO and with seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc.

• Solving complex problems in a huge market ($2T market size)

• Making a big impact with a Forbes Top Startup Employer

About the opportunity:

We are looking for a Chief of Staff to work directly with our founder/CEO and partner closely with our executive team. You will act as an extension of our CEO and own a variety of projects ranging from solving operational issues, driving alignment and execution on critical initiatives, increasing his efficiency by helping him prioritize his most important meetings and communications, making decisions on his behalf, and keeping our teams accountable. You will foster trust and credibility with the rest of the executive team as the CEO’s closest proxy and advisor. Your main objective will be to identify and remove bottlenecks for our CEO and partner closely with him to scale our business.

As a Chief of Staff to the CEO, you will have a unique opportunity to view and understand a company’s day-to-day challenges and priorities from the vantage point of a CEO. You will be exposed to every function at Jerry (product, operations, finance, engineering, data, marketing, etc) and learn how to execute big-picture strategies and navigate the intricacies of a complex business. A successful Chief of Staff will likely go on to lead a function here or elsewhere. If you’re looking for an opportunity to greatly accelerate your career trajectory, we’d love to hear from you.

What we are looking for:

• Structured problem-solver: You’re a logical thinker and make decisions based on data, but also have good instincts when data is limited.

• Owner: No challenge is too complex, no issue is too hard.

• Tenacious: You’re comfortable navigating high-stakes, conflict-laden situations, and can act quickly and decisively with diplomacy and tact.

• Extremely organized: You balance a packed schedule, an endless to-do list, and never let anything drop.

• Strong communicator: You communicate effectively to a wide range of audiences (from senior executives to entry-level employees) and can masterfully tailor your approach to suit the circumstances.

Ideal profile:

• 3+ years of experience in management consulting, venture capital, private equity, followed by 2-3 years in product, operations, strategy or growth in a fast-paced environment

• Bachelor's degree in a STEM, economics, or related discipline

• Must be located in the San Francisco Bay area or willing to relocate (you will be working on-site at our Palo Alto office)

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We'd love to hear from you if you like:

• Making a big impact with a Forbes Top Startup Employer

• Working on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Solving problems in a huge market ($2T market size)

• Working closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc.

About the opportunity:

We are looking for a Senior Data Scientist to join our central data team and partner with one of our emerging product groups. Helping everyday, hard working Americans save time and money on their cars and creating a world class experience is what drives every decision we make as a company. Since launching our mobile app in 2019, we have amassed over 4M customers, expanded our product offerings to multiple categories and scaled our team 10X. Our data team fuels all of our business and product decisions through delivering analytical insights and building advanced models.

Reporting to our VP of Business Operations and Analytics, you will leverage data to drive growth and retention for one of our emerging product groups (car maintenance marketplace or chatbot). You will perform analytical deep dives, develop and analyze experiments, build predictive models, and make recommendations that inform our product roadmap. Working with a brilliant team of product managers, product designers, software engineers, and key business leaders, you will play a big role in accelerating our growth and taking our customer experience to the next level.

How you will make an impact:

• Partner closely with our product managers, software engineers, product designers, and key business leaders to drive user growth and retention for our core insurance product

• Design, run, and analyze A/B experiments on new and existing features; extract key insights, share learnings and make recommendations on next steps

• Build key reports, dashboards, and predictive models to monitor the performance of our insurance business, and communicate analytical outcomes to our teams

• Transform and refine raw production data for analytical needs

• Continually improve our data governance and data consistency standards within our database

• Work with data engineering team on data tracking, integrity, and security as needed

• Work with other data scientists to evolve, optimize and integrate machine learning models

Who you are:

• Intellectually curious: You're not satisfied with surface level insights. You dive deep to understand how systems work, why people behave in certain ways and are intrinsically motivated to uncover root causes for issues or underlying reasons behind decisions.

• Creative problem-solver: No challenge is too complex, no issue is too hard.

• Data-driven: You're extremely analytical and live in data. At the same time, you're confident enough to make decisions when the data is limited.

• Strong communicator: Able to drive alignment and communicate effectively to different audiences.

Ideal profile:

• Bachelor’s degree in Mathematics, Statistics, Economics, Computer Science or a related discipline

• 2+ years of experience as a data scientist or product analyst in a consumer-facing web or mobile app environment

• Experience designing and implementing A/B tests, and analyzing user experience

• Hands-on experience with SQL (advanced proficiency)

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We'd love to hear from you if you like:

• Making a big impact with a Forbes Top Startup Employer

• Working on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Solving problems in a huge market ($2T market size)

• Working closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc.

About the opportunity:

We are looking for a Senior Product Analyst to join our central data team and partner with one of our emerging product groups. Helping everyday, hard working Americans save time and money on their cars and creating a world class experience is what drives every decision we make as a company. Since launching our mobile app in 2019, we have amassed over 4M customers, expanded our product offerings to multiple categories and scaled our team 10X. Our data team fuels all of our business and product decisions through delivering analytical insights and building advanced models.

Reporting to our VP of Business Operations and Analytics, you will leverage data to drive growth and retention for one of our emerging product groups (car maintenance marketplace or chatbot). You will perform analytical deep dives, develop and analyze experiments, build predictive models, and make recommendations that inform our product roadmap. Working with a brilliant team of product managers, product designers, software engineers, and key business leaders, you will play a big role in accelerating our growth and taking our customer experience to the next level.

How you will make an impact:

• Partner closely with our product managers, software engineers, product designers, and key business leaders to drive user growth and retention for our core insurance product

• Design, run, and analyze A/B experiments on new and existing features; extract key insights, share learnings and make recommendations on next steps

• Build key reports, dashboards, and predictive models to monitor the performance of our insurance business, and communicate analytical outcomes to our teams

• Transform and refine raw production data for analytical needs

• Continually improve our data governance and data consistency standards within our database

• Work with data engineering team on data tracking, integrity, and security as needed

• Work with other data scientists to evolve, optimize and integrate machine learning models

Who you are:

• Intellectually curious: You're not satisfied with surface level insights. You dive deep to understand how systems work, why people behave in certain ways and are intrinsically motivated to uncover root causes for issues or underlying reasons behind decisions.

• Creative problem-solver: No challenge is too complex, no issue is too hard.

• Data-driven: You're extremely analytical and live in data. At the same time, you're confident enough to make decisions when the data is limited.

• Strong communicator: Able to drive alignment and communicate effectively to different audiences.

Ideal profile:

• Bachelor’s degree in Mathematics, Statistics, Economics, Computer Science or a related discipline

• 2+ years of experience as a data scientist or product analyst in a consumer-facing web or mobile app environment

• Experience designing and implementing A/B tests, and analyzing user experience

• Hands-on experience with SQL (advanced proficiency)

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We'd love to hear from you if you are:

• Excited to make a big impact at one of Forbes Top Startup Employers of 2022

• Passionate about solving problems in a huge market ($2T market size)

• Energized by marketing a product that has traction (30X revenue growth in 3 years)

• Looking for an opportunity to work closely with serial entrepreneurs and leaders who have scaled companies like Amazon, Facebook, Alibaba, Robinhood, SoFi, Microsoft, etc.

About the opportunity:

• Work with cross-functional stakeholders across the company, align with product and organizational objectives to deliver key results of new product initiatives

• Define system architecture and technical roadmap for key product components

• Develop scalable and performant products, give code review and technical feedback as a hands-on technical leader

• Attract, grow and retain the diverse engineering talents, providing technical direction and career growth guidance and opportunities

• Contribute across the entire product and technology stack, as well as collectively oversee the integrity of the codebase

Minimum qualifications:

• B.S. degree in Computer Science or related discipline

• 2+ years experience as a tech lead of a software engineering team

• 5+ years of full-time software development experience

• Solid understanding of performance implications and scalability of code

• Experience with large, complex codebases and know how to maintain them

• Proficient with modern web application development with knowledge of JS ecosystems and open source web frameworks is a plus (e.g. NodeJS / React / GraphQL / PostgreSQL / Redshift / Redis / Kubernetes)

Preferred qualifications:

• Experience leading a mobile or product engineering team

• Keenness for writing good, meaningful tests and maintaining thorough test coverage

• Knowledge of good practices, preferred design patterns, and writing idiomatic Javascript code

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We'd love to hear from you if you like:

• Making a big impact with a Forbes Top Startup Employer

• Working on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Solving problems in a huge market ($2T market size)

• Working closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc.

About the opportunity:

We are on a mission to disrupt the car ownership experience and help people who rely on their vehicles everyday save time and money on one of their most expensive, time-consuming and high-maintenance assets. Simplifying and democratizing car ownership and creating a world-class experience is what drives every decision we make as a company. Since launching our AllCar app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs.

We are looking for a Full Stack Engineer who is passionate about solving complex, meaningful problems to join our Core User Retention Team. Working closely with our brilliant product managers, software engineers, data scientists, designers, and operations teams, you will play a key role in improving customer retention for our core insurance shopping product and help make car ownership an effortless experience. If you are looking for an opportunity to make a measurable difference in the lives of millions and help us disrupt a massive industry, we'd love to hear from you!

How you will make an impact:

• Partner closely with our product managers, engineers, product designers, and key business leaders to drive user growth and retention for our core insurance product

• Participate in new feature and automation development, write unit test, self test and QA software, continuously deliver high quality engineering results

• Participate in code reviews on a daily basis, always hold an exceptionally high bar on code quality

• Collaborate on product spec and engineering spec, and bring valuable insight from both a business and technical perspective

• Leverage feedback from customers and our internal teams to continuously iterate on our core insurance shopping product

• Monitor software errors and alerts on a daily basis, ensuring that critical issues are addressed with a sense of urgency

• Create and maintain documentation for development, troubleshooting, and training purposes

• Become a trusted expert on our suite of products, production systems, and production tools

• Contribute across our entire product stack as well as be responsible for the integrity of our codebase

• Help evolve our tech stack by providing continuous feedback and insight

What we're looking for:

• You love tackling convoluted problems and coming up with clean, stable solutions that scale

• You have a genuine passion for designing and implementing elegant software solutions

• You are intimately familiar (and up to date) with the development ecosystem and make sound decisions when choosing the right tool or library for the job

• You are self-motivated and able to work autonomously

Ideal profile:

• Bachelor's, Master's, or PhD degree in Computer Science or related field

• 2+ years of production software engineering experience in consumer applications

• Hands-on coding experience using Typescript/Javascript, Java, Python, C, C++, C#, or Golang

• Sound understanding of data structures and algorithms, operating systems, databases and networking fundamentals

• Ability to work flexibly in a variety of development environments and technologies

• Solid understanding of performance implications and scalability of code

• Keenness for writing good, meaningful tests and maintaining thorough test coverage

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We’d love to hear from you if you are looking for a tech company with the following:

• Huge market ($2 trillion market size), we are building the first AI-powered super app to help people owning a car

• Innovative product with the combination of cutting edge mobile, AI, and big data technologies

• Start-up energy - come join one of LinkedIn’s Top 50 Tech Start-ups

• Hypergrowth - 17x revenue growth in the past two years

• Best user experience: #1 ranked app in the insurance comparison category

• Strong leadership: from Amazon, Microsoft, Facebook, Nvidia, Alibaba, etc. and experienced colleagues

About YOU:

• You love tackling convoluted problems and coming up with clean, stable solutions that scale.

• You have a genuine passion for designing and implementing elegant software solutions.

• You are intimately familiar (and up to date) with the development ecosystem and make sound decisions when choosing the right tool or library for the job.

• You will contribute across the entire product stack, as well as collectively oversee the integrity of the codebase.

A few more specifics about YOU:

• At least 1 + years of full-time software development experience.

• B.S. degree in Computer Science or related discipline.

• Strong software development fundamentals (data structures, algorithms, etc.).

• Proficient with modern web application development with knowledge of JS ecosystems and open source web frameworks (e.g. NodeJS / React / GraphQL / PostgreSQL / Redshift / Redis / Kubernetes).

• Solid understanding of performance implications and scalability of code.

• Keenness for writing good, meaningful tests and maintaining thorough test coverage.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We’d love to hear from you if you like:

• Making a big impact with a Forbes Top Startup Employer

• Working on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Solving problems in a huge market ($2T market size)

• Working closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc.

About the opportunity:

We are on a mission to disrupt the car ownership experience, and help people who rely on their vehicles everyday save time and money on one of their most expensive, time-consuming and high-maintenance assets. Simplifying and democratizing car ownership and creating a world class experience is what drives every decision we make as a company. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs.

We are looking for a Director, Contact Center Operations who is energized by working with a high caliber team and making a material difference in the lives of millions to join us! Reporting to our Vice President, Insurance Operations and working closely with senior leaders across finance, marketing, product, data analytics and people operations, you will play a critical role in scaling our insurance business. You will oversee the day-to-day management of multiple contact center teams, driving team productivity and effectiveness, tackling operational issues, and moving the needle on key metrics for our customer conversion and retention, and unit economics. You will dive deep into our customer funnel, analyze individual and team performance, and make data-driven recommendations to optimize internal work streams, training and processes. If you are looking for an opportunity to make a measurable difference in the lives of millions and help us disrupt a massive industry, we'd love to hear from you!

How you will make an impact:

• Manage and be responsible for the performance of multiple teams within our insurance sales and customer service department; you will have an intermediary layer of team leaders who will report directly to you

• Hire, train, and provide coaching to your direct and indirect reports to optimize performance

• Stay close to the details, monitor key inputs and outputs, and find innovative ways to evolve our current workflows and processes to drive productivity and effectiveness

• Develop a compelling long term vision and set ambitious goals for your teams

• Provide mentorship and guidance to your teams on their long term career paths and succession planning

• Take insights from customers and our teams, and share continuous feedback to our product, engineering, and marketing teams to inform our product roadmap and improve our customer experience

Minimum requirements:

• Experience managing a team of 80+ inbound contact center agents within the financial services industry (e.g. home/auto insurance, personal loans, or related)

• Proven track record of driving team performance indirectly through first-line people managers

• Experience making improvements to processes and training to increase team efficiency

Ideal profile:

• Analytical: You’re a structured thinker and make decisions based on data, but also have good instincts when data is limited.

• Ownership: No challenge is too complex, no issue is too hard.

• Decisive: You’re comfortable navigating high-stakes, conflict-laden situations, and can act quickly and decisively with diplomacy and tact.

• Extremely organized: You balance a packed schedule, an endless to-do list, and never let anything drop.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We'd love to hear from you if you are:

• Excited to make a big impact at one of Forbes' top startup employers

• Passionate about solving problems in a huge market ($2T market size)

• Energized by scaling a team that has traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Looking for an opportunity to work closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, LinkedIn, Wayfair, Amazon, SoFi, Microsoft, etc.

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for an Insurance Processing Agent who can work weekends and evenings to join our insurance team! In this role, you will be responsible for processing and binding auto and home insurance policies and respond to customer inquiries through text or in-app chat. If you are looking for an opportunity to make a measurable difference in the lives of millions and accelerate your career, we'd love to hear from you!

How you will make an Impact:

• Respond to incoming customer requests to purchase auto and home insurance policies from one of our many insurance carrier partners and bind the policies on their behalf

• Communicate to our customers through text, in-app chat or email

• Identify areas of improvement within our customer service process (We value our team's feedback)

Who you are:

• You hold a valid P&C insurance license

• You are a fast typer (minimum 50 WPM)

• You can multitask and manage multiple competing priorities

• You are passionate about helping others

Schedule:

• Monday, Thursday and Friday: 12:30 - 9:00 pm EST

• Saturday and Sunday: 10:00 am - 6:30 pm EST

Compensation and perks:

• Hourly wage: $19.00 - 24.00

• Medical, dental, vision insurance

• 401K

• Ability to work remotely (we provide work equipment)

• Ongoing training and mentorship from our leadership team

• An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We’d love to hear from you if you like:

• Making a big impact with a Forbes Top Startup Employer

• Working on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Solving problems in a huge market ($2T market size)

• Working closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc.

About the opportunity:

We are on a mission to disrupt the car ownership experience, and help people who rely on their vehicles everyday save time and money on one of their most expensive, time-consuming and high-maintenance assets. Simplifying and democratizing car ownership and creating a world class experience is what drives every decision we make as a company. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs.

We are looking for a Senior Manager, Contact Center Operations who is energized by working with a high caliber team and making a material difference in the lives of millions to join us! Reporting to our Director of Insurance Operations and working closely with senior leaders across finance, marketing, product, data analytics and people operations, you will play a critical role in scaling our insurance operations. You will oversee the day-to-day management of multiple contact center teams, driving team productivity and effectiveness, tackling operational issues, and moving the needle on key metrics for our customer conversion and retention. You will dive deep into our customer funnel as well as individual and team performance, and make data-driven recommendations to optimize internal work streams, training and processes. If you are looking for an opportunity to make a measurable difference in the lives of millions and help us disrupt a massive industry, we'd love to hear from you!

How you will make an impact:

• Manage and be responsible for the performance of multiple teams within our insurance sales and customer service department; you will have an intermediary layer of team leaders who will report directly to you

• Hire, train, and provide coaching to your direct and indirect reports to optimize performance

• Stay close to the details, monitor key inputs and outputs, and find innovative ways to evolve our current workflows and processes to drive productivity and effectiveness

• Develop a compelling long term vision and set ambitious goals for your teams

• Provide mentorship and guidance to your teams on their long term career paths and succession planning

• Take insights from customers and our teams, and share continuous feedback to our product, engineering, and marketing teams to inform our product roadmap and improve our customer experience

Minimum requirements:

• Experience managing a team of 30+ inbound contact center agents within the financial services industry (e.g. home/auto insurance, personal loans, or related)

• Proven track record of driving team performance indirectly through first-line people managers

• Experience making improvements to processes and training to increase team efficiency

Ideal profile:

• Analytical: You’re a structured thinker and make decisions based on data, but also have good instincts when data is limited.

• Ownership: No challenge is too complex, no issue is too hard.

• Decisive: You’re comfortable navigating high-stakes, conflict-laden situations, and can act quickly and decisively with diplomacy and tact.

• Extremely organized: You balance a packed schedule, an endless to-do list, and never let anything drop.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We'd love to hear from you if you like:

• Making a big impact with a Forbes Top Startup Employer

• Working directly with our founders and seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc.

• Scaling a company that has traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Solving complex problems in a huge market ($2T market size)

About the opportunity:

We are on a mission to disrupt the car ownership experience and help people who rely on their vehicles everyday save time and money on one of their most expensive, time-consuming and high-maintenance assets. Simplifying and democratizing car ownership and creating a world class experience is what drives every decision we make as a company. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs.

Over the past year, we have invested heavily in our employee resources to support each of our team members' unique journeys as we continued to scale our company. We are looking for a dedicated Learning and Development Manager to help continue building on our culture of excellence and support our employees' careers throughout their life cycle. As our founding L&D expert, you will work closely with senior leaders and department heads to build out a robust L&D function, curate technical content, and design and implement new hire and continuous training programs across our entire organization. Reporting to our Director of People Operations, you will be the go-to person for all professional development discussions and resources, own our suite of L&D initiatives end-to-end, and ensure that all employees receive necessary training and development opportunities to excel in their roles, and that our team members never stop learning and growing. If you're looking for an opportunity to make a meaningful impact with a passionate and motivated team, we'd love to hear from you!

How you will make an impact:

• Collaborate with key stakeholders to design and administer a comprehensive onboarding program for new hires

• Identify organization-wide skills gaps, create customized business and technical training programs to close specific gaps within each business unit (e.g. curricula and courseware, training guides, performance support materials, and reference documents)

• Design, develop, and deploy learning solutions including participant manuals, leader guides, job aids, online content, and procedure manuals

• Partner with management, performance consultants, and subject matter experts, and measure and evaluate the effectiveness of training efforts, transfer of learning, and impact of learning on business results

• Manage instructional design resources and vendors to support the delivery of business unit learning solutions

• Review and analyze job descriptions and career path models to identify areas of opportunity within performance development across the organization

• Leverage multiple modalities and the 70-20-10 golden learning source ratio to ensure our team members receive effective training and development that directly influences their career growth at Jerry

• Facilitate workshops for all levels of the company, including, management, individual contributors and insurance agents

Who you are:

• Strong business acumen to support a high performance work environment

• Solutions-driven with an analytical approach to problem-solving

• Highly adaptable and will thrive in a rapidly changing, ambiguous startup environment

• Exceptional coaching skills, excellent communication skills, and planning/project management skills are also essential

Ideal background:

• Bachelor's degree in Instructional Design or related (e.g. Technical Writing, Educational Psychology, etc.)

• Master's degree in Organizational Development, Instructional Design, Training and Development or related strongly preferred

• 5+ years of L&D experience in tech or startup environment

• Proven track record in designing and implementing successful, customized learning and development programs for different departments/teams

• Strong understanding of adult learning principles and instructional design methodologies

• Experience building and scaling processes and systems at a fast-growing company

• Experience working with e-learning platforms and practices

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We'd love to hear from you if you like:

• Having ownership and autonomy, and influencing our user experience across our entire app

• Solving a massive and material problem for millions of people (Americans spend $2T a year on their cars)

• Working on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Working closely with brilliant, low ego leaders who have scaled companies like Robinhood, LinkedIn, Amazon, Wayfair, and SoFi

Why Jerry?

We are on a mission to disrupt the car ownership experience, and help people who rely on their vehicles everyday save time and money on one of their most expensive, time-consuming and high-maintenance assets. Simplifying and democratizing car ownership and creating a world class experience is what drives every decision we make as a company. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs.

We are looking for a Senior Product Designer who is excited by making a material difference in the lives of millions to join us. Reporting directly to our Co-Founder/CEO, you will play a big role in our app rebrand from insurance shopping to an AllCar™ super app. You will own the end-to-end user experience, lead the way on uncovering our customer needs and translating them into compelling UI, creating and improving key features, influence multiple product groups, and share your knowledge and learnings with our curious and highly engaged team members.

How you will make an impact:

• Contribute to the end to end delivery of new features and guide product direction from definition through design, build, test, release, and maintenance

• Create concepts and prototypes, and apply your expertise in creating flows, user stories, sketches, wireframes, and specifications

• Manage design projects throughout the product life cycle including multiple product launches

• Create brand consistency across all of our mobile experiences

• Research and stay up-to-date on advancements in mobile application design patterns

Who you are:

• You are energized by sketching concepts, tweaking flows, or refining designs that represent big-thinking work

• You can connect the dots between various user groups and industry workflows and turn them into simple design solutions

• You are constantly refining your designs through user feedback, whether through hands-on user research, or designing options for A/B Tests

• You can build and create frameworks, facilitate product teams during product discovery with structured workshops, and brainstorm initial design concepts

What you bring:

• Proven experience as a visual designer or UX/interaction designer in a consumer-facing mobile or web app environment

• Experience creating compelling screen flows, rapid prototypes, layout patterns, and information architecture

• Strong understanding of high-level layout patterns, UI elements, and navigation patterns

• Strong understanding of UX and user-centric design processes

• Expertise with Figma, Principle or Adobe Photoshop

• Knowledge of platform-specific patterns like iOS human interface guidelines or Android material guidelines

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We'd love to hear from you if you like:

• Making a big impact with a Forbes Top Startup Employer

• Working on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Solving problems in a huge market ($2T market size)

• Working closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc.

About the opportunity:

We are on a mission to disrupt the car ownership experience and help people who rely on their vehicles everyday save time and money on one of their most expensive, time-consuming and high-maintenance assets. Simplifying and democratizing car ownership and creating a world-class experience is what drives every decision we make as a company. Since launching our AllCar app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs.

We are looking for a curious and data-driven Senior Product Manager who is passionate about solving complex, tangible problems to join our Retention Team. Reporting directly to our CFO and partnering closely with our brilliant product managers, software engineers, data scientists and designers, you will play a key role in improving customer retention for our core insurance shopping product and help make car ownership an effortless experience. If you are looking for an opportunity to make a measurable difference in the lives of millions and help us disrupt a massive industry, we'd love to hear from you!

How you will make an impact:

• Optimize carrier integrations, payment integrations and leverage automation to drive retention for our insurance shopping product

• Partner with retention product managers, engineers, data scientists, designers, operations, and biz dev teams to build and launch new features

• Run deep dive analyses to identify opportunities to reduce customer churn

• Conduct in-depth user research and think critically about how to solve for our customers’ pain points

What we are looking for:

• Creative problem-solver: No challenge is too complex, no issue is too hard

• Data-driven: You're extremely analytical and live in data. At the same time, you're confident enough to make decisions when the data is limited

• Tenacious: You’re a hustler at heart and you thrive under pressure

• Super organized: You balance a packed schedule, an endless to-do list, can manage a team, and never let anything drop

Ideal profile:

• 3+ years of consumer-facing product management experience

• Comfortable conducting rigorous analyses, developing insightful hypotheses, and validating impact

• A plus if you have weathered an early startup environment

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We'd love to hear from you if you are:

• Excited to make a big impact at one of Forbes' top startup employers

• Passionate about solving problems in a huge market ($2T market size)

• Energized by scaling a team that has traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Looking for an opportunity to work closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, LinkedIn, Wayfair, Amazon, SoFi, Microsoft, etc.

About the opportunity:

We are looking for a Senior Talent Acquisition Partner who is deeply curious and passionate about solving complex problems to come join our recruiting team! Jerry is building the first AllCar™ super app to help everyday Americans save time and money on one of their most expensive assets. Since launching our mobile app in 2019, we have amassed over 4M customers, expanded our product offerings to multiple categories and scaled our team to 250 across the U.S., Canada, and China.

As part of our North American recruiting team, you will own the hiring strategy and execution across a variety of technical, creative and operational roles ranging from mid to senior levels in the U.S. and Canada. At Jerry, recruiters play the most critical role in our company -- building and shaping the future of our organization. We are deeply connected to the work we do and the impact we make. We are constantly learning and perfecting our craft. You will have full ownership over what you do, empowered to generate and test new ideas, and partner with brilliant peers and leaders. If this sounds like your kind of place, we'd love to hear from you!

How you will make an impact:

• Attract and retain top talent across all business areas including product management, software engineering, data science, product design/research, marketing, communications, creative production, legal, editorial content, human resources, finance and operations

• Work closely with hiring leaders in the U.S, and Canada to develop effective recruiting strategies to meet our teams' ongoing growth needs

• Own multiple active searches, prioritize ruthlessly, and manage candidate pipelines end-to-end

• Continuously review, reflect and iterate on our recruiting and interviewing practices to ensure we are utilizing our team's time efficiently without sacrificing quality

What we're looking for:

• People whisperer: You are influential, great at getting buy-in and cutting through the noise to understand what people really want versus what they say that want

• Owner: You balance a packed schedule, an endless to-do list, and never let anything drop

• Creative problem-solver: No challenge is too complex, no issue is too hard

• Tenacious: You’re a hustler at heart and you thrive under pressure

Ideal profile:

• 3+ years of experience recruiting for technically complex roles including product managers, software engineers, product designers, and/or data scientists

• Strong preference for startup or agency experience

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We'd love to hear from you if you are:

• Excited to make a big impact at one of Forbes' top startup employers

• Passionate about solving problems in a huge market ($2T market size)

• Energized by scaling a team that has traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Looking for an opportunity to work closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, LinkedIn, Wayfair, Amazon, SoFi, Microsoft, etc.

About the opportunity:

We are looking for a Senior Technical Recruiter (Remote) who is deeply curious and passionate about solving complex problems to come join our recruiting team! Jerry is building the first AllCar™ super app to help everyday Americans save time and money on one of their most expensive assets. Since launching our mobile app in 2019, we have amassed over 4M customers, expanded our product offerings to multiple categories and scaled our team to 250 across the U.S., Canada, and China.

As part of our North American recruiting team, you will own the hiring strategy and execution across a variety of technical and product roles ranging from mid to senior levels in the U.S. and Canada. At Jerry, recruiters play the most critical role in our company -- building and shaping the future of our organization. We are deeply connected to the work we do and the impact we make. We are constantly learning and perfecting our craft. You will have full ownership over what you do, empowered to generate and test new ideas, and partner with brilliant peers and leaders. If this sounds like your kind of place, we'd love to hear from you!

How you will make an impact:

• Attract and retain top talent across a wide range of business areas including product management, software engineering, data science, and product design/research

• Work closely with hiring leaders in the U.S, and Canada to develop effective recruiting strategies to meet our teams' ongoing growth needs

• Own multiple active searches, prioritize ruthlessly, and manage candidate pipelines end-to-end

• Continuously review, reflect and iterate on our recruiting and interviewing practices to ensure we are utilizing our team's time efficiently without sacrificing quality

What we're looking for:

• People whisperer: You are influential, great at getting buy-in and cutting through the noise to understand what people really want versus what they say that want

• Owner: You balance a packed schedule, an endless to-do list, and never let anything drop

• Creative problem-solver: No challenge is too complex, no issue is too hard

• Tenacious: You’re a hustler at heart and you thrive under pressure

Ideal profile:

• 3+ years of experience recruiting for technically complex roles including product managers, software engineers, product designers, and/or data scientists

• Strong preference for startup or agency experience

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

We'd love to hear from you if you are:

• Excited to make a big impact at one of Forbes' top startup employers

• Passionate about solving problems in a huge market ($2T market size)

• Energized by scaling a team that has traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Looking for an opportunity to work closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, LinkedIn, Wayfair, Amazon, SoFi, Microsoft, etc.

About the opportunity:

We are looking for a Talent Acquisition Partner who is deeply curious and passionate about solving complex problems to come join our recruiting team! Jerry is building the first AllCar™ super app to help everyday Americans save time and money on one of their most expensive assets. Since launching our mobile app in 2019, we have amassed over 4M customers, expanded our product offerings to multiple categories and scaled our team to 250 across the U.S., Canada, and China.

As part of our North American recruiting team, you will own the hiring strategy and execution across a variety of technical, creative and operational roles ranging from junior to senior levels in the U.S. and Canada. At Jerry, recruiters play the most critical role in our company -- building and shaping the future of our organization. We are deeply connected to the work we do and the impact we make. We are constantly learning and perfecting our craft. You will have full ownership over what you do, empowered to generate and test new ideas, and partner with brilliant peers and leaders. If this sounds like your kind of place, we'd love to hear from you!

How you will make an impact:

• Attract and retain top talent across all business areas including product management, software engineering, data science, product design/research, marketing, communications, creative production, legal, editorial content, human resources, finance and operations

• Work closely with hiring leaders in the U.S, and Canada to develop effective recruiting strategies to meet our teams' ongoing growth needs

• Own multiple active searches, prioritize ruthlessly, and manage candidate pipelines end-to-end

• Continuously review, reflect and iterate on our recruiting and interviewing practices to ensure we are utilizing our team's time efficiently without sacrificing quality

What we're looking for:

• People whisperer: You are influential, great at getting buy-in and cutting through the noise to understand what people really want versus what they say that want

• Owner: You balance a packed schedule, an endless to-do list, and never let anything drop

• Creative problem-solver: No challenge is too complex, no issue is too hard

• Tenacious: You’re a hustler at heart and you thrive under pressure

Ideal profile:

• 2+ years of full-cycle recruiting experience

• Strong preference for startup or agency experience

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com