At Algolia, we are passionate about helping developers and product teams connect their users with what matters most in milliseconds!

Algolia was built to help users deliver an intuitive search-as-you-type experience on their websites and mobile apps. We provide a search API used by thousands of customers in more than 100 countries, handling billions of search queries monthly.

The Developer Support Engineer is a critical role at Algolia. We’re on the front-lines and are often the first team customers contact when they need help with our products or services. We're looking for a Developer Support Engineer to assist our technical users with implementing Algolia in a variety of web and mobile development technical stacks.

This could mean helping a developer trying to build the next big thing in their garage, or Fortune 500 companies focused on providing a world-class experience to their millions of users.

As a Developer Support Engineer, you will partner with the customer success, product, and engineering teams to find the best solutions for our customers.. We have a hands-on culture, and expect you to roll up your sleeves and get to work solving difficult problems that stand in the way of our customers’ success.

YOUR ROLE WILL CONSIST OF:

• Handling technical requests via web and email support channels.
• Conducting professional and empathetic conversations with customers to gather information, troubleshoot, and resolve their technical obstacles.
• Submitting bug reports to the Engineering team for problems needing attention.
• Partnering with Product Teams and Engineering to develop subject matter expertise and serve as a product expert to the rest of the support team.
• Contributing to internal and external knowledge bases.
• Participating in internal projects to improve processes and tools.

REQUIREMENTS:

• Strong desire to help people solve problems with the ability to explain complex technical concepts to a broad audience
• Experience with web development, REST APIs, and database management.
• Experience in technical customer support, supporting SaaS enterprise software ideally
• Working knowledge of development languages such as JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, Python.
• Ability to handle and prioritize a portfolio of tickets at various stages of resolution.
• Excellent spoken and written English skills..
• Ability to work in an on-call rotation.

NICE TO HAVE:

• Basic familiarity with iOS & Android platforms.
• Experience supporting open-source projects & their GitHub communities.
• Experience with Shopify, Magento.
• Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure).

WE'RE LOOKING FOR SOMEONE WHO CAN LIVE UP TO OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
• TRUST - Willingness to trust our co-workers and to take ownership
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY- Aptitude for learning from others, putting ego aside.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

YOUR ROLE WILL CONSIST OF:

• Managing and growing a sales pipeline;
• Driving inbound and outbound leads through complex sales cycles to closed won;
• Working your network and collaborating with external partners to source and facilitate new Enterprise projects;
• Managing and prospecting with an existing account base to drive usage-based and feature-based upsells;
• Generating new projects from booking self-driven outbound meetings;
• Building compelling demonstrations with the pre-sales team, sales material and ROI studies bringing value to our customers;
• Building territory plans to share your strategic vision for your market and customers;
• Forecasting accurately to help the team hit their numbers;
• Collaborating with sales developers, solutions engineers, customer success managers, legal, partner managers and marketing.

YOU MIGHT BE A FIT IF YOU HAVE:

• 5+ years of experience in a similar AE position closing complex deals (esp. in B2B SaaS sales, selling to retail/ eCommerce customers) in the UK region;
• Excellent spoken and written English skills required;
• Strong familiarity with outbound prospecting techniques, tools and processes;
• Experience in working with partners (solution integrators, consultancies, independent software vendors);
• Hunter mindset and an excitement for SaaS sales.

NICE TO HAVE:

• You love tech sales
• You have a curious mindset and are capable to understand prospects’ pains and how a deep tech solution like Algolia can solve it;
• You thrive in dynamic environments and are capable to adjust to constant change;
• You are excited by the idea of building things and have a structured and strategic approach to working your territory;
• You believe you are in charge of your own success and you have the grit to continue going when things get challenging.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment;
• TRUST - Willingness to trust our co-workers and to take ownership;
• CANDOR - Ability to receive and give constructive feedback;
• CARE - Genuine care about other team members, our clients and the decisions we make in the company;
• HUMILITY- Aptitude for learning from others, putting ego aside.

YOUR ROLE WILL CONSIST OF:

• Managing and growing a sales pipeline;
• Driving inbound and outbound leads through complex sales cycles to closed won;
• Working your network and collaborating with external partners to source and facilitate new Enterprise projects;
• Managing and prospecting with an existing account base to drive usage-based and feature-based upsells;
• Generating new projects from booking self-driven outbound meetings;
• Building compelling demonstrations with the pre-sales team, sales material and ROI studies bringing value to our customers;
• Building territory plans to share your strategic vision for your market and customers;
• Forecasting accurately to help the team hit their numbers;
• Collaborating with sales developers, solutions engineers, customer success managers, legal, partner managers and marketing.

YOU MIGHT BE A FIT IF YOU HAVE:

• 5+ years of experience in a similar AE position closing complex deals (esp. in B2B SaaS sales, selling to retail/ eCommerce customers);
• Excellent spoken and written German skills required, professional level English (Polish, Czech or French are a plus);
• Strong familiarity with outbound prospecting techniques, tools and processes;
• Experience in working with partners (solution integrators, consultancies, independent software vendors);
• Hunter mindset and an excitement for SaaS sales.

NICE TO HAVE:

• You love tech sales;
• You have a curious mindset and are capable to understand prospects’ pains and how a deep tech solution like Algolia can solve it;
• You thrive in dynamic environments and are capable to adjust to constant change;
• You are excited by the idea of building things and have a structured and strategic approach to working your territory;
• You believe you are in charge of your own success and you have the grit to continue going when things get challenging.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment;
• TRUST - Willingness to trust our co-workers and to take ownership;
• CANDOR - Ability to receive and give constructive feedback;
• CARE - Genuine care about other team members, our clients and the decisions we make in the company;
• HUMILITY- Aptitude for learning from others, putting ego aside.

YOUR ROLE WILL CONSIST OF:

• Managing and growing a sales pipeline;
• Driving inbound and outbound leads through complex sales cycles to closed won;
• Working your network and collaborating with external partners to source and facilitate new Enterprise projects;
• Managing and prospecting with an existing account base to drive usage-based and feature-based upsells;
• Generating new projects from booking self-driven outbound meetings;
• Building compelling demonstrations with the pre-sales team, sales material and ROI studies bringing value to our customers;
• Building territory plans to share your strategic vision for your market and customers;
• Forecasting accurately to help the team hit their numbers;
• Collaborating with sales developers, solutions engineers, customer success managers, legal, partner managers and marketing.

YOU MIGHT BE A FIT IF YOU HAVE:

• 5+ years of experience in a similar AE position closing complex deals (esp. in B2B SaaS sales, selling to retail/ eCommerce customers);
• Excellent spoken and written German skills required, professional level English (Polish, Czech or French are a plus);
• Strong familiarity with outbound prospecting techniques, tools and processes;
• Experience in working with partners (solution integrators, consultancies, independent software vendors);
• Hunter mindset and an excitement for SaaS sales.

NICE TO HAVE:

• You love tech sales;
• You have a curious mindset and are capable to understand prospects’ pains and how a deep tech solution like Algolia can solve it;
• You thrive in dynamic environments and are capable to adjust to constant change;
• You are excited by the idea of building things and have a structured and strategic approach to working your territory;
• You believe you are in charge of your own success and you have the grit to continue going when things get challenging.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment;
• TRUST - Willingness to trust our co-workers and to take ownership;
• CANDOR - Ability to receive and give constructive feedback;
• CARE - Genuine care about other team members, our clients and the decisions we make in the company;
• HUMILITY- Aptitude for learning from others, putting ego aside.

YOUR ROLE WILL CONSIST OF:

• Managing and growing a sales pipeline;
• Driving inbound and outbound leads through complex sales cycles to closed won;
• Working your network and collaborating with external partners to source and facilitate new Enterprise projects;
• Managing and prospecting with an existing account base to drive usage-based and feature-based upsells;
• Generating new projects from booking self-driven outbound meetings;
• Building compelling demonstrations with the pre-sales team, sales material and ROI studies bringing value to our customers;
• Building territory plans to share your strategic vision for your market and customers;
• Forecasting accurately to help the team hit their numbers;
• Collaborating with sales developers, solutions engineers, customer success managers, legal, partner managers and marketing.

YOU MIGHT BE A FIT IF YOU HAVE:

• 5+ years of experience in a similar AE position closing complex deals (esp. in B2B SaaS sales, selling to retail/ eCommerce customers);
• Excellent spoken and written German skills required, professional level English (Polish, Czech or French are a plus);
• Strong familiarity with outbound prospecting techniques, tools and processes;
• Experience in working with partners (solution integrators, consultancies, independent software vendors);
• Excellent written & spoken German skills;
• Hunter mindset and an excitement for SaaS sales.

NICE TO HAVE:

• You love tech sales;
• You have a curious mindset and are capable to understand prospects’ pains and how a deep tech solution like Algolia can solve it;
• You thrive in dynamic environments and are capable to adjust to constant change;
• You are excited by the idea of building things and have a structured and strategic approach to working your territory;
• You believe you are in charge of your own success and you have the grit to continue going when things get challenging.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment;
• TRUST - Willingness to trust our co-workers and to take ownership;
• CANDOR - Ability to receive and give constructive feedback;
• CARE - Genuine care about other team members, our clients and the decisions we make in the company;
• HUMILITY- Aptitude for learning from others, putting ego aside.

At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 6000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper-growth business and market to help evangelize and drive technical success with our solutions.

The Solutions Engineer is a critical part of the go-to-market team, working closely with the sales and solutions organizations, playing a major role in the revenue attainment of the company and the adoption and best practices of our customers.

The Algolia Solutions Engineer is responsible for delivering the technical win and product fit on opportunities and accounts. They lead the technical pre-sales relationship, work closely with SMB Account Executives, demonstrate the product and architecture, overcome objections, and offer creative and consultative solutions.

The Algolia Solution Engineer is both a highly technical product expert and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CTO or developing a prototype with the API in communication with customer software engineers.

The ideal candidate gets excited talking to engineers, product managers, and CTOs, and also knows how to distill technical concepts to business value for all types of buyers.

The SE also is an important advocate for customer interests in product and engineering, creating compelling technical content, enabling other groups, and working on cross-company initiatives.

Our priorities are determined by a single question: what will help our customers be more successful with Algolia?

YOUR ROLE WILL CONSIST OF:

• Find new and creative ways to leverage our API by combining an eye for business needs with technical feasibility - The Solutions Engineer drives the technical win by demonstrating what is possible, and inspires business stakeholders and developers.
• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
• Understand and qualify customer goals and effectively articulate Algolia’s ability to meet them
• Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification.
• Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem.
• Distill and advocate customer interests, needs and product feedback to Product and Engineering
• Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space.
• Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding.

YOU MIGHT BE A FIT IF YOU HAVE:

• Good oral and written english, any additional language like German is a plus
• Great communication skills
• Obsessed with Solving Customer Problems
• Previous software development experience in one or more of the following areas: Front End: Javascript, React, Vue Back-End: Java, Javascript, Ruby, Go, Node, Python, Swift/Objective-C
• Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail.
• Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure)

NICE TO HAVE:

• Experience designing mockups / wireframes / UI using tools like Photoshop, SketchApp
• Mobile programming experience
• A background in the search industry or e-commerce
• Specific knowledge in frameworks Magento, Shopify
• Knowledge in Analytics, SEO
• Worked as a freelance, and dealt with customer-facing
  
  

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 6000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper-growth business and market to help evangelize and drive technical success with our solutions.

The Solutions Engineer is a critical part of the go-to-market team, working closely with the sales and solutions organizations, playing a major role in the revenue attainment of the company and the adoption and best practices of our customers.

The Algolia Solutions Engineer is responsible for delivering the technical win and product fit on opportunities and accounts. They lead the technical pre-sales relationship, work closely with Account Executives, demonstrate the product and architecture, overcome objections, and offer creative and consultative solutions.

The Algolia Solution Engineer is both a highly technical product expert and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CTO or developing a prototype with the API in communication with customer software engineers.

The ideal candidate gets excited talking to engineers, product managers, and CTOs, and also knows how to distill technical concepts to business value for all types of buyers.

The SE also is an important advocate for customer interests in product and engineering, creating compelling technical content, enabling other groups, and working on cross-company initiatives.

Our priorities are determined by a single question: what will help our customers be more successful with Algolia?

YOUR ROLE WILL CONSIST OF:

• Find new and creative ways to leverage our API by combining an eye for business needs with technical feasibility - The Solutions Engineer drives the technical win by demonstrating what is possible, and inspires business stakeholders and developers.
• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
• Understand and qualify customer goals and effectively articulate Algolia’s ability to meet them
• Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification.
• Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem.
• Distill and advocate customer interests, needs and product feedback to Product and Engineering
• Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world.
• Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding.

YOU MIGHT BE A FIT IF YOU HAVE:

• Obsessed with Solving Customer Problems
• 3+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
• Previous software development experience in one or more of the following areas:
• Front End: Javascript, React, Vue
• Back-End: Java, Javascript, Ruby, Go, Node, Python, Swift/Objective-C
• Great oral and written communication skills
• Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail.
• Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure)

NICE TO HAVE:

• Experience designing mockups / wireframes / UI using tools like Photoshop, SketchApp
• Mobile programming experience
• A background in the search industry or e-commerce
• Specific knowledge in frameworks Magento, Shopify
• Knowledge in Analytics, SEO

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

Algolia enables every company to create world-class Search and Discovery experiences with an API-first approach. Performance and Scalability is at the heart of our mission: we power 1.5 trillion searches a year, for 10K+ customers all over the world. We see Developer Experience as a key element of our offering: we maintain high-quality SDKs for a dozen languages and platforms. We value Grit, Trust, Candor, Care and Humility. If you're a problem solver, able to think outside the box and eager to nurture others and learn from them, then this is your challenge!

The Developer Experience (DX) team aims to help Algolia grow as an agile business. To achieve that, we are building a powerful & flexible platform empowering internal feature teams to release, track & monetize new products while ensuring that customers understand their usage and control their billing.

We are looking for a Program Manager or Senior Program Manager to own the developer programs of the DX Team. Creating and running programs that enable developers to accelerate their usage of/value from Algolia. This individual will partner closely with product management, engineering managers, other Program Managers and with executive leadership to execute and align on complex technical programs.

YOUR ROLE WILL CONSIST OF:

• Leading the Algolia DocSearch, Logo and Startup programs.
• Working with cross-company stakeholders in Marketing, Customer Success, Product, and Operations.
• Defining and building new high-value, strategic programs that enable developers to more easily adopt and derive value from Algolia product offerings.
• Establishing and managing OKRs for all programs and across various stages of programs (i.e. from inception to beta to release to operating at scale).
• Identifying opportunities and plans to improve existing programs.
• Working with key partners to help them design, plan, and implement Algolia’s APIs and product features in their own applications.

YOU MIGHT BE A FIT IF YOU HAVE:

• 2-6 years of experience in working with/as a developer and an interest in beginning a technical program manager
• Some experience managing programs across cross-functional teams, building sustainable processes and working with tech teams
• Good understanding of how an API (like Algolia) is implemented and what is means for someone’s software development lifecycle from conception to delivery
• Able to collect, analyze and present data sets support project goals and initiatives
• Excellent written and verbal communication skills, including clear articulation of business impact and technical constraints tailored to the audience
• Experience at our current stage and beyond ($200M-$500M ARR range, high growth, lots of change and building internal infrastructure).
• WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.

TRUST - Willingness to trust our co-workers and to take ownership.

CANDOR - Ability to receive and give constructive feedback.

CARE - Genuine care about other team members, our clients and the decisions we make in the company.

HUMILITY - Aptitude for learning from others, putting ego aside.

At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds!

As a Partner Account Manager, you will help build out our momentum in the strategic accounts space by driving revenue through our system integrators, ISVs and digital agencies. Example partnerships could include Salesforce, Deloitte Digital, Accenture, Capgemini, Commercetools or Microsoft as well as mid size agencies.

As an integral part of the Global Alliances Team, the Partner Account Manager will lead the partnership and alliances strategy and execution within their territory with the goal of exceeding Algolia’s partner revenue and growth targets for targeted partner relationships. This role will focus on recruiting and onboarding new partners in your region, developing joint solutions, driving sales and marketing alignment and supporting joint selling and channel activities.

Location: Paris

YOUR ROLE WILL CONSIST OF:

• Driving net new revenue to Algolia via new and existing strategic partnerships, including, but not limited to agencies (AKQA, Jakala), system integrators (Accenture, Deloitte, Capgemini), complementary technology partners (Salesforce, Microsoft, Commercetools, Adobe), as well as consultancies and advisories, to name a few.
• Detecting, recruiting and onboarding new partners aligned with your strategy of expansion
• Leading all aspects of partner management across the region by being accountable for relationship development and growth, implementation of GTM strategies, performance discussions, distribution and enablement of Algolia products and integrations through partners
• Driving partnership growth through ongoing partner sales enablement initiatives, account mapping, marketing campaigns, and partnership collaboration with quantifiable results in mind;
• Organizing and attending regular partner meetings, industry events, and other in-person meetings to deepen relationships, becoming a critical voice and evangelizing Algolia, our product and integrations to net new and existing partners
• Balancing resourceful outreach with data-driven focus, tracking success through KPIs and working closely with the regional sales leader to prioritize workload and deliver results in tandem, ensuring alignment at all times
• Coordinate across teams (Solution Engineers, Partner Engineers, AE’s, Business Development, Legal, Product) to provide guidance on strategy and prioritization for strategic partner needs and advancement of deals
• Present and provide updates to EMEA sales leadership

YOU MIGHT BE A FIT IF YOU HAVE:

• You’re looking for an opportunity to have an impact in one of the most successful company in France
• You have a mindset sales driven, capable of anticipating people’s needs
• Previous experience as quota carrying Alliance, Channel, Partner Manager or Sales Executive
• Comfortable in working in a fast growing environment
• Comfortable in working within a fast paced and multicultural team
• History of establishing new relationships with partners/customers
• Experience meeting multiple objectives in an entrepreneurial mode with autonomy
• History of driving joint co-selling and co-marketing activities
• Experience in a SaaS sales role is a plus
• Excellent French & English skills required
• Italian or any other language is a plus
• Year of experience range: 5+ years
• Experience at a startup or our current stage ($50-200M ARR range, high growth, lots of change and building internal infrastructure)
• Location : Paris based - we have an office on the 9th with an amazing view of Paris from our private rooftop.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
• TRUST - Willingness to trust our co-workers and to take ownership
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY- Aptitude for learning from others, putting ego aside

Algolia is on a mission to empower every company to create delightful Search & Discovery experiences. We power over 1.5 trillion searches a year, for more than 17,000 customers from 100+ countries.

We are seeking an experienced Senior Product Manager to join Algolia, to deliver world-class search and discovery experiences for our customers using our e-commerce platform integrations. The ideal candidate has a track record of building integrations and data platforms, providing connectivity to thousands of customers big and small.

This is an exciting opportunity for a highly motivated individual to own a foundational piece of Algolia, critical to the success of the business. Join our team and take ownership of this initiative, work collaboratively with stakeholders, and drive it to success with a clear vision and strategy.

Your responsibilities will include:

• Own and execute a compelling product roadmap for our growing connector platform, and other integrations (including API clients, crawler, etc.), based on customer insights, strategic goals, and trends in market and technology.
• Lead, define, and communicate the connector platform strategy with all key stakeholders, including both the business value and technical rationale.
• Build a strong collaborative relationship with the engineering team, establishing and communicating the OKRs, metrics, roadmap, and product requirements.
• Work closely with other cross-functional teams, including design, research, sales, marketing, and customer support, to deliver successful product launches for our customers, helping us to achieve our ambitious business goals.
• Engage with our customers, developing deep insights and uncovering unarticulated needs and opportunities.
• Use analytical and quantitative skills to help drive decision making and to also manage the business ‘by the numbers’.
• Act as a subject matter expert for data ingestion and connector platforms, staying up-to-date on the latest trends and developments in the market.

You might be a fit if you can demonstrate:

• 5+ years of experience as a product manager, with a focus on data platforms and integrations.
• Experience working with multiple cross-functional teams to deliver successful product launches and achieve business goals.
• Excellent communication skills, with the ability to clearly articulate complex ideas and influence stakeholders at all levels.
• Strong analytical skills and data-informed decision-making.
• Developer-focused, ideally with experience writing code or building developer tools.
• Experience launching successful product releases to market.
• Big picture thinking, while still applying attention to the details.
• Drive, with an ownership mentality.

Ideally, you would also have:

• Experience at our current stage and beyond (10,000+ customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure).
• Experience building and designing application experiences for e-commerce platforms.
• Familiarity with search and discovery technologies.
• Familiarity with ML/AI technologies.

We’re looking for someone who can live our values:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
• TRUST - Willingness to trust our co-workers and to take ownership
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY- Aptitude for learning from others, putting ego aside.

Algolia was built to help users deliver an intuitive search-as-you-type experience on their websites and mobile apps. We provide a search API used by thousands of customers in more than 100 countries. Billions of search queries are answered every month thanks to the code we push into production every day.

We are looking for a Senior Software Engineer to join the Metis team. We are responsible for Metis, the cloud-based scalable architecture for NeuralSearch, our AI search engine, which incorporates both keyword and vector search. Metis consists of distributed components which orchestrate the building and storage of indices containing customer data and then querying that data to return search results. The role requires understanding and solving the challenges that come with complex distributed systems.

The team is composed of engineers, most of whom are fully remote, with different skill sets and backgrounds. Your experience, your knowledge and your perspective will add to this diversity and help the team deliver products that make a difference.

YOU WILL:

• Be a key contributor to the design and development of the Metis system
• Be responsible for operations for the Metis system including participation in out-of-hours on-call rota
• Work with a full-remote team, with the option to be either full-remote, hybrid or office based (Paris) yourself
• Be responsible for the quality and soundness of the system
• Share your expertise on distributed systems
• Work with other teams to identify, troubleshoot and resolve high impact issues

YOU MIGHT BE A FIT IF YOU HAVE:

• Experience designing and operating distributed systems in production
• Experience working with large datasets and high traffic
• Rigor in high code quality, automated testing, and other engineering best practices
• Excellent spoken and written English skills
• Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure).

NICE TO HAVE:

• Experience in Go
• Experience in Kubernetes
• Sensitivity to Site Reliability Engineering

About Algolia

Algolia is set to enable every company to create world-class Search and Discovery experiences with an API-first approach. Performance and Scalability is at the heart of our mission: we power 1.5 trillion searches a year, for 10K+ customers all over the world. We see Developer Experience as a key element of our offering: we maintain high-quality SDKs for dozens of languages and platforms. We value Grit, Trust, Candor, Care and Humility. If you're a problem solver, able to think outside the box and eager to nurture others and learn from them, then this is your challenge!

The team

Our mission is to empower companies to push the right content to increase their users’ chances to stumble upon what they’d be interested in and increase the discoverability of their inventory. To this end, our objectives are to:

• Build a fast and robust recommendation and browse API

• Rely on the best AI technology to deliver relevant content

• Provide a seamless experience for customers to set up their AI engines

Team members have different skill sets, covering the full stack of our discovery offering, from the machine learning models to the Recommend API to the front-end Dashboard of our customers. Your experience, your knowledge and your perspective will add value to this diversity, and help the team deliver products that make a difference.

The opportunity

We are looking for a Senior Backend Engineer to grow our Recommend groups. As a Senior engineer, we expect you to bring significant experience acquired from a similar role in a former job. Not only will you lead projects in complete autonomy, you will also be accountable for planning ahead, and thinking in terms of what's best globally for the company rather than locally for your projects.

YOUR ROLE WILL CONSIST OF:

• Drive and be a key contributor to the design, development, and ultimately operation of the discovery engine system at scale

• Be responsible of the quality, soundness of the system

• Work with other teams to identify, troubleshoot, and resolve high impact issues.

YOU MIGHT BE A FIT IF YOU HAVE:

• Experience in a cross-functional team

• Experience working with APIs at scale

• Rigor in high code quality, automated testing, and other engineering best practices

• Good spoken and written English skills

• Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $50-200M ARR range, high growth, lots of change and building internal infrastructure).

NICE TO HAVE:

• Experience in Go

• Experience in C++

• Experience in SQL

• Curiosity to Site Reliability Engineering

• Experience in Kubernetes based deployments

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.

• TRUST - Willingness to trust our co-workers and to take ownership.

• CANDOR - Ability to receive and give constructive feedback.

• CARE - Genuine care about other team members, our clients and the decisions we make in the company.

• HUMILITY - Aptitude for learning from others, putting ego aside.

About Algolia

Algolia is set to enable every company to create world-class Search and Discovery experiences with an API-first approach. Performance and Scalability is at the heart of our mission: we power 1.5 trillion searches a year, for 10K+ customers all over the world. We see Developer Experience as a key element of our offering: we maintain high-quality SDKs for dozens of languages and platforms. We value Grit, Trust, Candor, Care and Humility. If you're a problem solver, able to think outside the box and eager to nurture others and learn from them, then this is your challenge!

The team

Our mission is to empower companies to push the right content to increase their users’ chances to stumble upon what they’d be interested in and increase the discoverability of their inventory. To this end, our objectives are to:

• Build a fast and robust recommendation and browse API

• Rely on the best AI technology to deliver relevant content

• Provide a seamless experience for customers to set up their AI engines

Team members have different skill sets, covering the full stack of our discovery offering, from the machine learning models to the Recommend API to the front-end Dashboard of our customers. Your experience, your knowledge and your perspective will add value to this diversity, and help the team deliver products that make a difference.

The opportunity

We are looking for a Senior Backend Engineer to grow our Recommend groups. As a Senior engineer, we expect you to bring significant experience acquired from a similar role in a former job. Not only will you lead projects in complete autonomy, you will also be accountable for planning ahead, and thinking in terms of what's best globally for the company rather than locally for your projects.

YOUR ROLE WILL CONSIST OF:

• Drive and be a key contributor to the design, development, and ultimately operation of the discovery engine system at scale

• Be responsible of the quality, soundness of the system

• Work with other teams to identify, troubleshoot, and resolve high impact issues.

YOU MIGHT BE A FIT IF YOU HAVE:

• Experience in a cross-functional team

• Experience working with APIs at scale

• Rigor in high code quality, automated testing, and other engineering best practices

• Good spoken and written English skills

• Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $50-200M ARR range, high growth, lots of change and building internal infrastructure).

NICE TO HAVE:

• Experience in Go

• Experience in C++

• Experience in SQL

• Curiosity to Site Reliability Engineering

• Experience in Kubernetes based deployments

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.

• TRUST - Willingness to trust our co-workers and to take ownership.

• CANDOR - Ability to receive and give constructive feedback.

• CARE - Genuine care about other team members, our clients and the decisions we make in the company.

• HUMILITY - Aptitude for learning from others, putting ego aside.

YOUR ROLE WILL CONSIST OF:

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

YOUR ROLE WILL CONSIST OF:

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

Candidates must be based in the US and willing to work East Coast hours.

Algolia is growing at warp speed, which means the Business Development team needs to scale quickly and efficiently. We're looking for a Business Development Manager to be part of the fast paced AMER BDR team. You will have the unique opportunity to work cross functionally with a high paced Global BDR Org. You will be reporting directly to the Global Director of XDRs.

You will be responsible for the outbound business development team- working cross functionally with Marketing, Sales Ops, and Field Leaders. You will be an active contributor in shaping the global team and process. This is a high impact and high ownership role for people leaders with an entrepreneurial mindset, who are interested in building something big and empowering reps to reach their potential. You will be expected to present and own the results of the US BDR team.

YOUR ROLE WILL CONSIST OF:

• Hire, train, and manage a team of Outbound BDRs that support our growing Enterprise and Commercial segments.
• Own the business development funnel including process improvements and tool development to increase efficiency and reduce complexity
• Be very comfortable in the ability to use data to back decisions and initiatives
• Monitor and refine sales lead processes, metrics, and tools to maximize success on the BDR team - challenge the status quo
• Cultivate an environment of teamwork, openness, creativity, and continuous improvement of everyone's role
• Work side by side with Sales Ops and Enablement to improve ramp of new BDR’s and also the ongoing training of the BDR Org
• Encourage global team involvement and culture.
• The Sales Development Org is spread across the world, we must encourage and influence proactive teamwork

YOU MIGHT BE A FIT IF YOU HAVE:

• 5+ Years of successful sales experience, preferably with a SaaS offering
• 2-3+ Years in a leadership role managing in a Business Development Environment
• Experience in building a Business Development Organization is a plus
• Analytical skills - ability to draw conclusions and recommendations based on data.
• Will to improve workflows and develop new best practices of how the SDRs manage the inbound flow.
• Successful track record achieving and exceeding individual and team quotas
• Strong Knowledge of SFDC - Reporting, SFDC workflow management, etc.
• Willing to get your hands dirty - you will need to have a desire to get into the weeds and coach by example
• Proven track record of building out successful outbound strategies at prior companies

SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
• TRUST - Willingness to trust our co-workers and to take ownership
• CANDOR - Ability to receive and give constructive feedback
• CARE - Genuine care about other team members, our clients and the decisions we make in the company
• HUMILITY - Aptitude for learning from others, putting ego aside

Algolia is looking for an experienced Gainsight Administrator to help drive the effectiveness of our global Customer Success teams with a focus on customer satisfaction, adoption, retention.

As a member of our global Customer Success (“CS”) Operations team, the Gainsight Administrator will collaborate with cross-functional business teams to develop CS strategies and craft the associated business requirements. They will translate these requirements into technical designs and implement these in Gainsight, while adhering to systems and data administration best practices. The Gainsight Administrator trains team members and business partners to use the workflows they’ve set up, teach users best practices, ensure successful technical deployments on a recurring basis, and engage in daily problem solving to ensure the team can use the system productively.

The Gainsight Administrator will act as the technical subject matter expert for Gainsight, focusing on maximizing system efficiencies and team effectiveness to realize the benefits of Gainsight in support of Algolia’s business goals.

Algolia is looking for an experienced Gainsight Administrator to help drive the effectiveness of our global Customer Success teams with a focus on customer satisfaction, adoption, retention.

As a member of our global Customer Success (“CS”) Operations team, the Gainsight Administrator will collaborate with cross-functional business teams to develop CS strategies and craft the associated business requirements. They will translate these requirements into technical designs and implement these in Gainsight, while adhering to systems and data administration best practices. The Gainsight Administrator trains team members and business partners to use the workflows they’ve set up, teach users best practices, ensure successful technical deployments on a recurring basis, and engage in daily problem solving to ensure the team can use the system productively.

The Gainsight Administrator will act as the technical subject matter expert for Gainsight, focusing on maximizing system efficiencies and team effectiveness to realize the benefits of Gainsight in support of Algolia’s business goals.

Algolia is on a mission to empower every company to create delightful Search & Discovery experiences. We power over 1.5 trillion searches annually for more than 17,000 customers from 100+ countries. That’s 4 times more than Bing, Yahoo, DuckDuckGo, Baidu and Yandex combined!

About the Role :

We are seeking a seasoned Staff Product Manager to join our Search Scale team.

The Search Scale team is responsible for providing a scalable platform that adapts dynamically and transparently to the data profiles, usage patterns and indexing patterns of our customers. This includes both an Orchestration & Distribution Platform and Retrieval Engines (Keyword, Vector Engines), enabling the best AI Search in the World.

The Search Scale team primarily serves internal teams by building our core engine used as the foundation for our search, discovery and browse use case. They also need to understand our customers to ensure we can scale and serve a wide range of configurations, from small businesses to large enterprises.

YOUR ROLE WILL CONSIST OF:

• Lead, define and communicate the strategy and vision for the Search Scale team with all stakeholders
• Working hand in hand with engineers and product managers from other teams to build your roadmap and empower them to deliver search fast and at scale.
• Identify areas in the product that can be platformized so we can maximize our impact when building new capabilities
• Understand the cloud and infrastructure landscape in-depth.
• Work with engineering to define the most suitable technical solution to support our growing range of customers.
• Find solutions to challenging use cases while keeping the platform simple to use.
• Communicate complex technical concepts to the rest of the organization including non-technical people.
• Train internal stakeholders on the platform to let them leverage it at its full potential
• Develop alliances with third-parties to build a successful product at the best cost possible and identify new opportunities.
• Work with engineering, design, product marketing, GTM sales, and customer support to help launch new products and support existing ones.

YOU MIGHT BE A FIT IF YOU HAVE:

• 7+ years of experience in product management building developer first products.
• 5+ years of technical knowledge: multi-tier distributed architecture, enterprise software infrastructure and related technologies
• 5+ years’ experience with Web, Cloud, and Infrastructure Technologies
• Outstanding written and verbal communication skills
• Familiarity with search engines and search technologies
• Familiarity with ML/AI technologies
• Experience writing code - for fun, college, or work - is a plus.
• Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure).

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

Algolia is on a mission to empower every company to create delightful Search & Discovery experiences. We power over 1.5 trillion searches annually for more than 17,000 customers from 100+ countries. That’s 4 times more than Bing, Yahoo, DuckDuckGo, Baidu and Yandex combined!

About the Role :

We are seeking a seasoned Staff Product Manager to join our Search Scale team.

The Search Scale team is responsible for providing a scalable platform that adapts dynamically and transparently to the data profiles, usage patterns and indexing patterns of our customers. This includes both an Orchestration & Distribution Platform and Retrieval Engines (Keyword, Vector Engines), enabling the best AI Search in the World.

The Search Scale team primarily serves internal teams by building our core engine used as the foundation for our search, discovery and browse use case. They also need to understand our customers to ensure we can scale and serve a wide range of configurations, from small businesses to large enterprises.

YOUR ROLE WILL CONSIST OF:

• Lead, define and communicate the strategy and vision for the Search Scale team with all stakeholders
• Working hand in hand with engineers and product managers from other teams to build your roadmap and empower them to deliver search fast and at scale.
• Identify areas in the product that can be platformized so we can maximize our impact when building new capabilities
• Understand the cloud and infrastructure landscape in-depth.
• Work with engineering to define the most suitable technical solution to support our growing range of customers.
• Find solutions to challenging use cases while keeping the platform simple to use.
• Communicate complex technical concepts to the rest of the organization including non-technical people.
• Train internal stakeholders on the platform to let them leverage it at its full potential
• Develop alliances with third-parties to build a successful product at the best cost possible and identify new opportunities.
• Work with engineering, design, product marketing, GTM sales, and customer support to help launch new products and support existing ones.

YOU MIGHT BE A FIT IF YOU HAVE:

• 7+ years of experience in product management building developer first products.
• 5+ years of technical knowledge: multi-tier distributed architecture, enterprise software infrastructure and related technologies
• 5+ years’ experience with Web, Cloud, and Infrastructure Technologies
• Outstanding written and verbal communication skills
• Familiarity with search engines and search technologies
• Familiarity with ML/AI technologies
• Experience writing code - for fun, college, or work - is a plus.
• Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure).

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.