LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world's leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better outcomes.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and new ideas. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.

Overview:

We are looking for an experienced Cloud Security Architect to join our team. You will define cloud security standards, develop security policies, and implement security guardrails across our global multi-cloud infrastructure. We ask that you have a background in security architecture and design, and hands-on experience in cloud computing platforms such as AWS, Azure, or Google Cloud. The Cloud Security Architect will work with the development, DevOps and the other Security teams to ensure that our cloud-based systems and applications are secure, reliable, resilient and compliant.

You will report to the Principal Security Architect

You will:

• Define and develop cloud security standards for our cloud infrastructure, including AWS, Azure, and Google Cloud Platform.
• Develop and implement security policies and procedures to ensure that our cloud systems and applications are secure and compliant with industry standards.
• Work with the development and operations teams to identify and fix security vulnerabilities in our cloud infrastructure.
• Conduct security assessments and risk analyses to identify potential security threats and risks to our on-prem, hybrid and cloud-based systems and applications.
• Develop and implement security guard rails across our cloud infrastructure to ensure that security policies are enforced.
• Provide guidance to the development and operations teams on cloud security best practices and aid on any security-related issues (infrastructure, application, database, etc).
• Stay up-to-date with the latest security threats, vulnerabilities, and industry best practices to ensure that our cloud-based systems and applications are secure.

You have:

• Bachelor's degree in Computer Science or a related field.
• 8+ years of Security experience
• 4+ years of experience as a Cloud Security Architect, Cloud Security Engineer, or in a similar role.
• Strong understanding of cloud computing technologies and security best practices.
• In depth knowledge of AWS, Azure, and Google Cloud Platform security services, capabilities and tools.Experience with cloud infrastructure and application security risk assessments, vulnerability` management, and incident response.
• Familiarity with compliance frameworks such as HIPAA, PCI DSS, and SOC 2.
• An understanding of cloud computing technologies, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Knowledge of security frameworks such as ISO 27001, NIST Cybersecurity Framework, and CIS Controls.In-depth experience with the security capabilities for cloud platforms like Microsoft Azure, Amazon Web Services, and Google Cloud Platform.
• Certifications such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), or Certified Cloud Architect (CCA).

The salary range for this role will be between $170,000 to $195,000 USD. Final compensation will be determined by a variety of factors, including, but not limited to, your location, skills, experience, education, and/or certifications. During the phone screening, the recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

Benefits:

• Health: medical, dental, vision and wellbeing.
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval.
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services.
• Development: tuition reimbursement, native AI learning.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts.

Why you'll love working here:

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.