You’ll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you’re someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

The Messaging Assist team owns the Controller Bot service and the Messaging SDK. The Controller Bot sends automated messages to conversations. For example, a consumer might receive a welcome message once a conversation is started. The Controller Bot is built on top of the Messaging Platform SDK used to facilitate agent and consumer interactions on LivePerson's Messaging Platform from Node.js and web applications.

You will:

Your technical knowledge allows you to build new features and maintain the platform's stability.

• You will produce and inspire high-quality, well-tested code that is easy to read and maintain.
• You help us to split our monolithic Controller Bot application into smaller services and shift it to the Google Cloud Platform (GCP).
• You will contribute to the team’s on-call rotation and focus on production readiness.
• You will work in a distributed team with a joint product backlog.

You have:

We are looking for smart, self-motivated software developers to join our team. Good testing expertise and the ability to work with distributed systems is essential for this role.

• You should have at least five (5) years of experience building distributed JavaScript applications.
• You should have work experience with Kubernetes and Docker.
• Deeper knowledge of Google Cloud and experience with TypeScript are beneficial.
• Good communication skills (English language) to facilitate clear and effective communication with colleagues

Benefits:

• Health: medical, dental, and vision
• Time away: 28 vacation days
• Development: Native AI learning
• Additional: Food Vouchers, monthly phone and internet allowance.

Why you’ll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.