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Director of Operations, Air Mobility Command
Sales, Ops, & CS
on site: St. Louis, MO
Salary range $180,000 - $205,000
added Thu Sep 28, 2023
link-outApply to Onebrief

Required: Top Secret clearance with eligibility for SCI

In person in St. Louis, MO.

Urgent: we’d like you to start as soon as possible

1. About us

Onebrief is building the future of military decisions. Our product is suitable for operational planning across the force, but we’re focused initially on large-scale OPLANs and CONPLANs.

We’re a true Silicon Valley startup. We’ve raised $21.1M in Venture Capital, and we’re backed by Y Combinator (original backer of Airbnb, Stripe, Reddit, Dropbox). Our advisors include Lieutenant General H.R. McMaster (former National Security Advisor), Lieutenant General Lewis Craparotta (former Commander, Marine Forces Pacific), and Brigadier General Mike Meese (former Social Sciences Dept Head at West Point).

We’re a small and rapidly growing team. We’re spread worldwide, across Korea, Hawaii, CONUS, the UK, and Germany. Today, there are 28 people on our team, up from 4 last January.

Our goal is to become the single collaborative planning solution – from the Battalion level up to the Joint Staff, for the US and our allies around the world.

2. About the job

You will lead our effort to build the future of military decisions in USTRANSCOM and its service components. In the short term, you’ll be implementing our software at Air Mobility Command.

You’re walking into a very good situation: the AMC staff is very enthusiastic about our product. They used it in a mini-exercise already and loved it. Still, implementations are hard. Your immediate priority is to get Onebrief broadly used across the headquarters.

Meanwhile, USTRANSCOM is interested in getting Onebrief for itself and the rest of its service components. This is NOT your immediate priority: worry about the AMC implementation first. In the medium term, you should leverage your success at AMC to expand Onebrief across the entire USTRANSCOM ecosystem.

(1) Ensure customer operational planning teams succeed with Onebrief — initially at Air Mobility Command, and later at USTRANSCOM and its service components

(2)Lead our expansion across USTRANSCOM and its service components, so that 100% of their planning occurs in Onebrief

(3) Help our product team understand the Air Mobility and TRANSCOM-unique needs, so that we can build and improve Onebrief for your customers

You will also:

  • Lead or support exercises

  • Use your observations of our users to recommend product improvements

  • Provide face-to-face and remote customer support

  • Develop an understanding of customer social dynamics in order to support renewals and future sales

  • When responding to incidents (product is unavailable, broken, or not delighting the customer), coordinate with the customer and our product engineering team

To succeed, you’ll need a mastery of operational planning at 3-star and 4-star headquarters. When you speak, do smart planners listen? Do generals and admirals?

You’ll also need technical skill. You don’t need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?

3. About you

  • You have credibility with customers and deeply understand large military headquarters. The Commanding General cares what you have to say. So do skillful planners, mainly in the rank of O-4 to O-6, who respect you and care what you have to say

  • You can get things from large government organizations Example: our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It’s an unusual request, and no one at the customer knows what to do. Everyone tells you it’s not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls

  • You have technical skill You don’t need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?

  • You work well with customers You understand them, and they confide in you. Users ask you to have a beer

  • You’re intense about our mission. It’s a core part of who you are

  • You’re ambitious. We’re getting bigger. You should too

  • You hold a current Top Secret clearance with eligibility for SCI

Compensation:

$180k - $205k

Substantial Stock Options

All moving expenses

Health, Dental, Vision, 401(k)

Onebrief makes military planning seamless and represents a shift in paradigm for future military decisions. It is an all-in-one tool that supports both the creative and process-oriented aspects of military planning. In Onebrief, planners use maps, boards, diagrams, timelines, tables, slide decks and text documents to create their plans—all while sharing a common database. Everything stays in sync, in real time. Our approach has been refined and validated through hundreds of user experiments.

We’re post-revenue ($5M+ in ARR), and our customers include some of the most prestigious military commands around the world. We are backed by Y Combinator (S21) and top-tier VCs, including Caffeinated Capital (Affirm, Docker, Notion, and more). Our elite team combines the best of tech and military talent, including education and experience at Google, Facebook, Twitter, Adobe, MIT, Harvard, Rivian, Delta Force, TOPGUN, and more.

We have a big year ahead of us and can barely keep up with demand. This is an opportunity for you to join us with all the perks of an early employee.