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Deputy Director of Operations, Europe (South)
Sales, Ops, & CS
on site: Naples
Salary range $135,000 - $165,000
added Thu Aug 31, 2023
link-outApply to Onebrief

Required: Top Secret clearance with eligibility for SCI

In person in Naples, Italy. Up to 25% travel.

1. About us

Onebrief is building the future of military decisions. Our product is suitable for operational planning across the force, but we’re focused initially on large-scale OPLANs and CONPLANs.

We’re a true Silicon Valley startup. We’ve raised $21.1M in Venture Capital, and we’re backed by Y Combinator (original backer of Airbnb, Stripe, Reddit, Dropbox). Our advisors include Lieutenant General H.R. McMaster (former National Security Advisor), Lieutenant General Lewis Craparotta (former Commander, Marine Forces Pacific), and Brigadier General Mike Meese (former Social Sciences Dept Head at West Point).

We’re a small and rapidly growing team. We’re spread worldwide, across Korea, Hawaii, CONUS, the UK, and Germany. Today, there are 28 people on our team, up from 4 last January.

Our goal is to become the single collaborative planning solution – from the Battalion level up to the Joint Staff, for the US and our allies around the world.

2. About the job

You will lead our effort to build the future of military decisions within the European theatre and NATO. Your primary focus will be military organizations South of the Alps.

(1) Ensure customer operational planning teams succeed with Onebrief

(2) Expand our presence within the region, so that 100% of their planning occurs in Onebrief

(3) Coordinate with cyber accreditation authorities and our DevSecOps team to support the rapid deployment of our software on various classified networks

(4) Lead our expansion into major operational commands in the EUCOM and AFRICOM AORs

You will also:

  • Lead our support to exercises

  • Use your observations of our users to recommend product improvements

  • Provide face-to-face and remote customer support

  • Develop an understanding of customer social dynamics in order to support renewals and future sales

  • When responding to incidents (product is unexpectedly not delighting the customer), coordinate with the customer and our product engineering team

To succeed, you’ll need a mastery of operational planning at multi-star headquarters. When you speak, do lead planners listen? Do generals and admirals?

You’ll need to develop technical skills to master the application and troubleshoot from the edge.

3. About you

  • You have credibility with customers and deeply understand large military headquarters. The Commanding General cares what you have to say and so do skillful planners, mainly in the rank of O-4 to O-6.

  • You can get things from large government organizations Example: our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It’s an unusual request, and no one at the customer knows what to do. Everyone tells you it’s not possible, but you love a bureaucratic challenge. You legally and ethically solve the problem with a few phone calls.

  • You have technical skill You don’t need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?

  • You work well with customers You understand them and they confide in you. Users are happy to see you walk through their door.

  • You’re intense about our mission.

  • It’s a core part of who you are. This is service to the nation and we add value to the DOD.

  • You’re ambitious.

  • We’re getting bigger. You should want your duties and responsibilities to grow with the company.

  • You hold a current Top Secret clearance with eligibility for SCI

Compensation:

$135k to $165k

Substantial Stock Options

Health, Dental, Vision, 401(k)

Onebrief makes military planning seamless and represents a shift in paradigm for future military decisions. It is an all-in-one tool that supports both the creative and process-oriented aspects of military planning. In Onebrief, planners use maps, boards, diagrams, timelines, tables, slide decks and text documents to create their plans—all while sharing a common database. Everything stays in sync, in real time. Our approach has been refined and validated through hundreds of user experiments.

We’re post-revenue ($5M+ in ARR), and our customers include some of the most prestigious military commands around the world. We are backed by Y Combinator (S21) and top-tier VCs, including Caffeinated Capital (Affirm, Docker, Notion, and more). Our elite team combines the best of tech and military talent, including education and experience at Google, Facebook, Twitter, Adobe, MIT, Harvard, Rivian, Delta Force, TOPGUN, and more.

We have a big year ahead of us and can barely keep up with demand. This is an opportunity for you to join us with all the perks of an early employee.