AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist. Leading AI companies are hustling to build large language models (LLMs), while large enterprises figure out how to integrate them into their products. To make LLMs safe, aligned and useful, these models need Scale’s Generative AI Data Engine.

Scale’s Generative AI Data Engine powers the most advanced large language models through human data generation, world-class RLHF, model evaluation and more. We improve large language models via high quality, diverse and large datasets. Our three customer bases are our external customers like OpenAI who train on these datasets, our network of experts (creative writers, physics PhD’s, coders etc) that create those datasets and our internal operations teams that manage projects to produce the datasets.

Scale is looking for a product manager to join our Generative AI team.

You will:

• Lead the end-to-end product development of multiple products, from ideation to development, to launch, to deployment.
• Deeply understand the customer by “wearing their shoes,” conducting user interviews, setting up analytics
• Tactically, you will write product requirement documents, gather stakeholder feedback, drive execution, program manage (ie. tickets), lead dogfooding sessions, keep documentation up to date, deploy products and drive adoption across intended users and present at product reviews
• Drive collaboration across Engineering, Product Design, Go-to-Market, Operations, Marketing, Finance
• Ensure communication to C-level executives is top-notch
• Effectively prioritize resources to balance speed and quality
• Partner with department heads to create compelling product roadmaps and visions

Must be able to commute to the San Francisco Office 2x weekly.

Ideally, you’d have:

• Strong software engineering background (a degree in computer science or equivalent)
• the role will require proficiency in SQL but this can be learned on the job
• 2+ years of experience in product management, project management or program management
• Excellent communication and presentation skills
• Ability to solve difficult problems in high-stakes environments. This will usually involve getting into the weeds to ensure the success of projects
• Excited to do intense and high impact work
• Passion and understanding of AI