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Staff Software Engineer - Infrastructure
Technical Staff - Engineering
on site: Palo Alto, CA
added Tue Aug 22, 2023
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About the Role

As a Software Engineer - Infrastructure at Character you'll help us scale the infrastructure for one of the fastest growing consumer applications on the market today. You will ensure the scalability, performance and reliability of our "runtime stack" which serves our application and AI inference platform. You'll work closely with our product team to design and implement processes and systems that ensure the stability and availability of our service.

Key Responsibilities:

  • Design and implement the infrastructure underpinning our service oriented architecture

  • Manage and continue to evolve Kubernetes environments

  • Monitor and optimize application performance within the deployment architecture

  • Add, tune and maintain monitoring & alerting configurations

  • Manage and continue to develop infrastructure as code

  • Build tools to help deploy and test services

  • Write code that improves scalability, performance, maintainability and security

  • Participate in a rotating on-call schedule

  • Practice sustainable incident response and blameless postmortems

Requirements:

  • 7+ years of experience supporting the infrastructure of a software platform and/or application

  • Specific expertise with managing and evolving Kubernetes in production

  • Expertise in distributed systems, service oriented architectures, networking and capacity planning

  • Expertise in monitoring & alerting, scalable testing, automation, CI/CD frameworks and best practices

  • Experience writing Terraform, Python and Golang code

  • Experience with multi-cloud deployments such as GCP, Azure, AWS and Oracle

  • Strong background in Linux/Unix Administration

Desired Experience:

  • Experience with NoSQL and RDBMS databases

  • Experience with GPU/TPU deployments

  • Experience with production AI/ML systems and services

You will be a good fit if you are proactive and have a “get things done” mindset. Given our current pace of growth and load on our systems, most people have had a significant impact during their first week at the company.

Character is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. We value diversity and encourage applicants from a range of backgrounds to apply.

Character’s mission is to give everyone on earth access to their own deeply personalized superintelligence that helps them live their best lives.

Achieving our mission will require solving ambitious technical challenges, including engineering, research, and design, and we are assembling a world-class team to do so. Our founding team includes AI pioneers from Google Brain and Meta Research whose research has led to major breakthroughs in natural language understanding and dialog applications such as Transformers and Google LaMDA.

Check out our beta to get a glimpse into the future.