Revenue Operations Manager
Go-to-Market – Revenue
remote: San Francisco, CA
added Sat Oct 14, 2023
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In this individual contributor role, we seek an experienced Revenue Operations Manager who can help us on our transformative journey to architect and build an industry leading go-to-market engine. The ideal candidate has multidisciplinary Enterprise Technology strategy experience across go-to-market domains (Marketing, Field Sales, Channels, Customer Success, etc.) and is also passionate about ‘rolling their sleeves up’ and working cross- functionally with a broad set of stakeholders to get things done. This role has a broad scope and seeks a candidate with big-picture thinking, reliable business judgment, transformation experience, influencing skills, and a ‘move the needle’ mindset. This unique role will directly impact the growth trajectory of Cohere.
As our Revenue Operations Manager, you will:
- Help us build our go-to-market strategy alongside our pre and post sales leadership team including: product market fit, product price lineup, customer segmentation, coverage model, roles and responsibilities along the pre/post sales lifecycle
- Build and manage sales enablement elements including onboarding & the ongoing training of soft skills/product readiness in relation to product launches including: certification and the production/design of sales collateral
- Refine the sales team compensation and incentive structure including: plan elements, attainment criteria, base/variable
- Identify, implement and own the tools and systems needed to drive productivity (ie. forecasting & opportunity management)
- Co-develop the partner and customers success strategy and approach including partner incentives, customer success, health index, technical support tiers
- Drive complex x-functional efforts for the company including long-range planning and GTM resource allocation, owning the internal alignment of GTM strategy with other departments (ie. Product, Finance, IT, People)
The Revenue Operations Manager role is a good match for you if you have:
- 3+ years of professional work experience at a major global consulting firm
- 3+ years of experience in Sales Operations or Revenue Operations in a technology/SaaS company
- Experience building Revenue & Sales Operations programs from scratch
- Experience developing and executing integrated GTM strategies to unlock growth
- Strong understanding of recurring revenue models, enterprise technology business models and go-to-market strategies
- Experience building financial models and forecasting industry trends
- Superior analytical and problem-solving skills
- Experience engaging with executive senior leadership in a constructive and collaborative manner
- A strong sense of ownership & are self-motivated and self-directed
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Our Perks:
🤝 An open and inclusive culture and work environment
🧑💻 Work closely with a team on the cutting edge of AI research
🍽 Free daily lunch
🦷 Full health and dental benefits, including a separate budget to take care of your mental health
🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK
🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
🏙 Remote-flexible, offices in Toronto, Palo Alto, San-Francisco and London and co-working stipend
✈️ 6 weeks of vacation
Note: This post is co-authored by both Cohere humans and Cohere technology.
Who are we?
We’re a small, diverse team working at the cutting edge of machine learning. At Cohere, our mission is to build machines that understand the world and to make them safely accessible to all. Language is at the crux of this, but it can be difficult and expensive to parse the syntax, semantics, and context that all work together to give words meaning. The Cohere platform provides access to Large Language Models through its APIs that read billions of web pages and learns to understand the meaning, sentiment, and intent of the words we use in a richness never seen before.
We've raised our Series B, signed a multi-year partnership with Google Cloud, and we are focused on bringing our technology to market. We will partner with customers so they can build natural language understanding and generation into their products with just a few lines of code.
We’re ambitious — we believe our technology will fundamentally transform how industries interact with natural language. And we have the technical chops to back it up - Cohere’s CEO, Aidan Gomez, is a co-author of the groundbreaking paper “Attention is all you need”, and was previously part of Google Brain. Our entire technical team is world-class.
We are focused on creating a diverse and inclusive work environment so that all of our team members can thrive. We welcome kind and brilliant people to our team, from wherever they come.