What you'll do:

• Partner closely with the sales team to close new business, providing key technical insights and creating compelling solutions designed to meet client needs.
• Lead the Proof of Concept (POC) process for potential clients, demonstrating how our platform can address specific use cases and provide significant value for their business.
• Develop innovative use cases for clients to boost value, encourage extensive utilization of our platform, and ultimately, expand their accounts.
• Engage proactively with existing clients to facilitate introductions to other departments within their organizations, effectively showcasing the capabilities of Copy.ai to these groups.
• Utilize your technical know-how and ingenuity in developing custom solutions that help clients navigate their challenges and maximize the benefits of our platform.
• Foster strong client relationships through proactive communication, swift issue resolution, and continual feedback solicitation for further enhancements.
• Team up with our product team to gather customer insights, forging a feedback loop that informs the development of new features and improvements.

About you:

• 3+ years in a similar customer-facing role within a SaaS or technology company, such as a solutions engineer, pre-sales consultant, or sales engineer.
• Strong technical aptitude with the ability to rapidly adapt to new technologies.
• Excellent communication skills, adept at presenting to both technical and non-technical audiences.
• Creative problem solver with the ability to identify customer needs and devise tailored solutions.
• A self-starter who's results-oriented, capable of managing multiple priorities in a dynamic, fast-paced environment.
• Knowledge of, or experience with, AI technology and copywriting tools will be advantageous.