As an Engineering Program Manager, you will:

• Communicate: Provide clear, timely and objective communication across the tech organization, between Cohere teams, to company leadership, and with external partners & customers. Be the voice of expertise when it comes to operational excellence.
• Optimize: Coordinate ideation-to-action and break down complex issues into strategies to drive engineering alignment with product, business, and marketing, maintaining teamwork and collaboration.
• Plan: Create and manage project schedules with clear dependencies, critical path and systematic methodology. Manage risks and mitigations, and re-plan as events warrant. Drive alignment across the organization and between teams.
• Execute: Drive on-time delivery and deployment, identifying development and feasibility needs, and establishing achievements for checkpoints and status updates.
• Problem solve: Proactively identify issues and solutions, and marshal resources necessary to attack and resolve blockers. Coordinate with teams to identify, track, and prioritize impacts to schedule and product quality, including cross-functional dependencies.

You may be a good fit if you have:

• Have at least three years working as an Engineering or Technical Program or Project Manager on a product that required NLP model training or optimization for a consumer product.
• Have owned the delivery of multiple consumer-facing software products requiring large organizations (50+) to execute to a delivery schedule (experience leading and supporting new “0-to-1” initiatives is a plus); startup experience is great, but you should have also spent multiple development cycles on an established product.
• Can give multiple examples demonstrating the project management skills to structure, track and handle several simultaneous fast-paced work streams across cross-functional (engineering, product, business, etc) teams.
• Have designed and rolled out organization or company-level operational programs or processes that measurably improved the customer or employee experience.
• Use data and metrics to extract insights, back up or challenge assumptions, make recommendations, prioritize features, and drive actions.
• Are an expert at communicating concisely and effectively in a variety of ways, and can instill confidence and trust with key partners (e.g. business, product, marketing, designers, OS engineers, ML researchers) with your initiative.
• Are considered self-motivated, resilient, and inspiring with a bias for action; demonstrate creative and critical thinking capabilities; and can quickly (real-time) triage, prioritize, and lead under pressure.
• Have studied Cohere and the NLP product space before you apply and are excited about the application of machine learning to solve language-specific consumer challenges (experience with NLP is a huge plus).