vectara.com Vectara
Vectara is on a mission to provide a scalable platform for Generative AI, neural information retrieval and hybrid search that solves use cases including conversational AI, question/answering, semantic app search, and research & analysis. Our founding team includes industry veterans (Amr Awadallah, co-founder of Cloudera), and experts in neural IR and distributed systems from Google.
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Platform Engineering and ML
remote: USA
Salary range $150,000 - $200,000
added Wed Sep 27, 2023
link-outApply to Vectara
This position is for strong developer and IT operation engineers with an interest in overseeing neural networks deployed and operating in production.
Come help us build the future platform for information retrieval!

Qualifications

  • 4+ years of experience in DevOps including automated system configuration, application deployment and maintenance, and infrastructure-as-code.
  • Real-world experience managing production systems on large-scale AWS and Kubernetes environments.
  • Hands-on experience with Kubernetes, Docker, Kafka, MySQL, AWS technologies including EKS, VPC, IAM, Load Balancers, CloudWatch, Cognito, EC2, S3.
  • Experience with CI/CD (Bitbucket/Git) pipelines.
  • Scripting experience with Python.
  • Knowledge of the following is a plus: Terraform, ClickHouse, Prometheus, Grafana, Logging infrastructure, Observability frameworks, security, SOC2 compliance.

Responsibilities

  • Build deployment solutions for internally developed software. Build and maintain cloud environments to specifications assembled with other developers.
  • Propose setup and improvements to CI/CD pipelines, and implement them.
  • Automate tasks as much as possible. Build and deploy proactive monitoring and alerting tools. Provide recommendations to developers.
  • Oversee third-party infrastructure, e.g., logging platform, observability framework.
  • Analyze application performance, identify bottlenecks, and recommend improvements.
  • Design and implement disaster recovery.
  • Propose and deploy geographically distributed solutions.
  • Upgrade, and maintain current production deployment systems.
  • Participate in on-call rotations.
  • Collaborate with a distributed team of developers.
Equity and Salary Range:
Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business.
The annual base salary range for this position is between: $150,000 – $200,000 USD. The salary range is dependent on the candidate's experience and location.
Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.
Perks and Benefits:
100% paid Medical, Dental, Vision begins on your first day! Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time, holidays, and company rest days. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more.
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Platform Engineering and ML
remote
added Wed Sep 27, 2023
link-outApply to Vectara
People at Vectara are passionate about helping users take advantage of breakthroughs in applied AI to discover and learn more about their business and the world around them. Our team is a group of unquestionable all-stars in their respective fields of computer science and business.
Vectara is looking for an experienced Field Engineer to join us. You will be connecting the user with the magic of our product, aligning our capabilities to the pain points and/or business opportunities they are attacking. You relish the idea of thinking in modern, unconventional ways to show off how Vectara can solve some of the most persistent and difficult problems humans face in finding and using information.
You will work as an integral part of our Sales, Support, and Customer Success motions, providing technical assistance to the customer in all phases of their journey with us. This includes assisting them as they first learn about the product and conduct their evaluation… then helping as they build their first production application… then providing technical support once they have launched… then working with them to expand usage over time. By doing so you will play an integral part in delivering sales and customer satisfaction outcomes for our business.
To do this well you will maintain a strong relationship with Product and Engineering, so you can effectively answer customer questions while ensuring that what we build meets the requirements of the market. You will need to carry yourself as the CTO of your region, being the technical face of the company and building relationships with the technical leaders within the customers you serve. In this way you will positively influence your customers and help them successfully navigate their way through the emerging Generative AI space.
While accomplishing the above big picture outcomes, your day-to-day tasks will include the following: providing technical product expertise; assisting customers with architecture and design decisions; presenting to the C-level; delivering ongoing communication of the latest Vectara capabilities; building groundbreaking prototypes and demos to support awareness of our latest innovations.
If you enjoy being a technical thought leader who provokes fresh ideas on what is possible and provides clear explanations for how to incorporate Gen AI into impactful products, we should talk.

Responsibilities

  • Understand, evaluate and help pinpoint the challenges within client applications; identify where Vectara products can have the most impact
  • Help Vectara customers design and launch differentiated solution offerings, via technical presentations, brainstorming sessions and debugging sessions
  • Provide hands-on technical support to Vectara’s customers and prospects
  • Serve as a technical liaison between customers, partners, and our internal teams
  • Capture and share best-practice knowledge among the worldwide Vectara community
  • Demonstrate Vectara products in person, online, at events, in workshops, and anywhere else we have a chance to interact with our customers
  • Responding persuasively to functional and technical elements of RFIs/RFPs
  • Establish and maintain relationships with key technical staff and leadership in the accounts you serve, grooming a network of loyal champions along the way

Qualifications

  • 5+ years of relevant Sales Engineering experience, or equivalent
  • 5+ years of software development experience, ideally in the search, data and/or ML spaces
  • 5+ years of experience in the sales and support of data, applied AI, SaaS services, data management and/or developer-centric products to Engineering and IT organizations
  • Proficiency with at least one of the following: Python, Java, JavaScript
  • Understanding of architectural principles for cloud-based platforms, including SaaS, PaaS, multi-tenancy and automation
  • Strong communication, interpersonal and collaboration skills
  • Compelling storyteller, with experience building product narratives and pitches
  • Ability to communicate complex technology crisply and simply
  • Should be available to travel to visit your accounts, up to 20% of the time
  • Bachelor’s degree in Computer Science, Engineering or an equivalent field of study; MS a plus but not required
Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.
Perks and Benefits:
100% paid Medical, Dental, Vision begins on your first day! Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time, holidays, and company rest days. Professional development and training opportunities. Company virtual happy hours and fun team-building activities and more.
Equity and Salary Range:
Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business.
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Platform Engineering and ML
remote: Islamabad
added Wed Sep 27, 2023
link-outApply to Vectara
This position is for a strong full stack software engineer with an interest in advanced applications of AI, machine learning, and neural networks to language understanding.
Come help us build the future platform for GenAI applications.

Responsibilities

  • Develop sample code, tutorials and demo applications of Vectara for the developer community.
  • Contribute to open source projects that Vectara integrates with. Create excellent relationships with open source committers and contributors.
  • Participate in the design and development of open source tools and projects that help Vectara developer community be more efficient
  • Develop scripts to measure success of Developer Relations
  • Create content (e.g. blog posts or example documentation) to help developers be more successful with Vectara

Qualifications

  • Expertise in both front-end (HTML, CSS, NodeJS, React) and back-end (Python)
  • Experienced with developing and using APIs
  • Experienced in software engineering best practices, documentation, testing, code review and refactoring
  • Comfortable with contributing to open source projects
  • Comfortable with using Linux, databases and SQL, as well as cloud technologies (AWS, GCP, Azure) and Docker
  • A self-starter, that can quick learn new tools or software packages and use them effectively in projects
  • Good interpersonal communication skills, both verbal and written
Equity and Salary Range:
Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business.
Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.
Perks and Benefits:
100% paid Medical, Dental, Vision begins on your first day! Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time, holidays, and company rest days. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more.
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Platform Engineering and ML
remote
added Wed Sep 27, 2023
link-outApply to Vectara
Co-innovation Partnerships are a critical element of Vectara’s Partner Ecosystem strategy as we develop joint product offerings with Technology/Product Partners to extend Vectara’s Platform. The Partner Integrations Engineer’s key responsibility is to manage the technical Partnership aspects to ultimately design, develop, and maintain joint product integrations between Vectara and our Co-innovate Partners.
Come help us build the future platform for Generative AI!

Responsibilities

  • Work closely with Vectara’s Partnerships lead to co-design Partner technical requirements and objectives for joint product integrations and ensure consistency with Vectara’s platform strategy.
  • Engage with Product/Engineering stakeholders to rationalize technical product integration points between Vectara’s Platform and technology/product Partner’s solutions.
  • Conduct technical assessments and due diligence of potential technology/product Partners, evaluating their product, APIs, and compatibility with Vectara’s Platform.
  • Design and implement joint integration solutions, ensuring smooth data flow and interoperability between systems, platforms, and APIs.
  • Collaborate with technical documentation teams to develop and maintain integration documentation, including integration guides, API documentation, and best practices, to facilitate customer onboarding of joint integrations.
  • Troubleshoot and resolve technical integration issues that arise during the integration and implementation process, collaborating with cross-functional teams to resolve.
  • Collaborate with co-innovate Partners and drive efforts to completion, to identify opportunities for integration optimizations, performance enhancements, and new feature development.

Requirements

  • Bachelor's degree in computer science, engineering, or a related technical field.
  • Proven experience as a software engineer, integration engineer, or similar role, with experience in Technology/Product Partnerships and API integrations.
  • Strong programming skills in languages such as Java, Python, or JavaScript, along with expertise in working with APIs and web services, API design principles, data formats (e.g., JSON, XML), authentication methods (e.g., OAuth, JWT), and integration patterns.
  • Strong problem-solving abilities and attention to detail, with a passion for ensuring high-quality joint product integrations and effective communication with both internal and external stakeholders.
  • Excellent project management skills and familiarity with agile development methodologies and tools (e.g., Jira, Confluence) is preferred.
  • Knowledge of cloud computing platforms, such as AWS, Azure, or Google Cloud, and experience with containerization technologies (e.g., Docker, Kubernetes) is a huge plus.
Equity and Salary Range:
Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business.
Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.
Perks and Benefits:
100% paid Medical, Dental, Vision begins on your first day! Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time, holidays, and company rest days. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more.
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Platform Engineering and ML
remote: Islamabad
added Wed Sep 27, 2023
link-outApply to Vectara
This position is for strong backend software engineers with an interest in advanced applications of AI, machine learning, and neural networks to language understanding.
Come help us build the future platform for information retrieval!

Qualifications

  • Expertise in Java (collections, concurrency)
  • Experience in designing and building distributed systems
  • Comfortable with Linux and Docker
  • Interest and background in any of these areas is a big plus: gRPC, Protobuf, Kubernetes, AWS, Lucene, OAuth2, Kafka, Cryptography, ML
  • Interest and willingness to learn concepts in artificial intelligence, machine learning, and deep neural networks
  • Ability to proactively identify and solve engineering problems
  • Good interpersonal communication skills, both verbal and written
  • A self-starter

Responsibilities

  • Participate in the design and development of high-performance distributed applications, from requirements analysis to production
  • Constantly improve software quality (documentation, code reviews, refactoring, testing etc.)
  • Analyze and improve application performance
  • Search for simple and robust solutions to complex tasks
  • Collaborate with a distributed team of developers
Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.
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Platform Engineering and ML
remote: USA
Salary range $160,000 - $220,000
added Wed Sep 27, 2023
link-outApply to Vectara
This position is for strong backend software engineers with an interest in advanced applications of AI, machine learning, and neural networks to language understanding. Your role as a software engineer is pivotal to the foundational architecture of our platform, driving the core functionality that powers our entire operation. The job title and responsibilities will be tailored to align with the candidate's experience and expertise.
Come help us build the future platform for Generative AI!

Qualifications

  • Expertise in Java (collections, concurrency)
  • Experience in designing and building distributed systems
  • Comfortable with Linux and Docker
  • Interest and background in any of these areas is a big plus: gRPC, Protobuf, Kubernetes, AWS, Lucene, OAuth2, Kafka, Cryptography, ML
  • Interest and willingness to learn concepts in artificial intelligence, machine learning, and deep neural networks
  • Ability to proactively identify and solve engineering problems
  • Good interpersonal communication skills, both verbal and written
  • A self-starter
Equity and Salary Range:
Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business.
The annual base salary range for this position is between: $160,000 – $220,000 USD. The salary range is dependent on the candidate's experience and location.
Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.
Perks and Benefits:
100% paid Medical, Dental, Vision begins on your first day! Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time, holidays, and company rest days. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more.
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Product Management
remote: USA
added Wed Sep 27, 2023
link-outApply to Vectara
About the job:
Join us as we pursue our mission to help the world find meaning through better search. People at Vectara are passionate about helping customers take advantage of breakthroughs in applied AI to discover and learn more about their business and the world around them. Our team is a group of unquestionable all-stars in their respective fields of computer science and business.
We’re looking to bring on a product manager to help define and execute on a successful user journey: from onboarding to corpus creation and searching. You’ll help define how the user interface should look and feel and will prototype and rapidly iterate on new designs, and craft and test hypotheses on optimizing that user experience.

Responsibilities

  • Build an understanding of the user journey and uncover friction points for onboarding.
  • Rapidly prototype user interface improvements to drive adoption of key features in the product.
  • Work with engineering to prioritize any testing infrastructure and implement user experience optimizations that are demonstrated to work.
  • Building out reporting/analytics dashboards to quantify the user journey.
  • Communicating the outcomes of these to stakeholders.
  • Drive internal enablement of new/improved user experience features.

Qualifications

  • Demonstrated strong sense of visual design
  • Experience with UI prototyping tools such as Figma, InVision, or others
  • Analytical mind and experience working with user-focused metrics/analytics products (Google Analytics, SQL, and/or others) to test hypotheses
  • Prior experience working in a growth or UI-focused product management function strongly preferred
Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.
Perks and Benefits:
100% paid Medical, Dental, Vision begins on your first day! Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time, holidays, and company rest days. Professional development and training opportunities. Company virtual happy hours and fun team-building activities and more.
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