Pano
The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.
About Pano: Pano is a venture-backed early-stage climate tech startup that is the leader in wildfire early detection, leveraging the latest advancements in IoT, AI, satellites, and SaaS software to deliver actionable intelligence to customers. Pano leverages mountaintop cameras and satellites to detect the first traces of smoke and put real-time fire images in the hands of asset owners and first responders to speed up containment. Pano is already partnering with major utilities, fire authorities, and government agencies in the USA and Australia. Recent media coverage includes being named one of the Top 10 most innovative companies in AI of 2023 by FastCompany and recipient of the Innovative Mobile Service and Application Award at Mobile World Congress through our partnership with T-Mobile.
Pano brings together a diverse team bridging frontline, wildland firefighting experience with best-in-class know-how in operations, logistics, artificial intelligence, and software. Our team is composed of experienced technology professionals from companies such as Apple, Cisco, Nest, DoorDash and Meta. Headquartered in San Francisco with an office and factory in the Mission District, our hybrid team works from locations around the world. Founded in mid-2020, we’ve raised over $40M from leading VC funds.
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Engineering
hybrid: San Francisco, CA
Salary range $185,000 - $221,000
added Wed Sep 27, 2023
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The Role
The Computer Vision Applied Scientist will develop algorithms to detect fires from image sequences, both at night and during the day. The faster and more accurately our algorithms detect fires, the quicker fire-fighters can respond and contain fires, and the lower the operational cost of false positives. You’ll work at the bleeding edge, developing fit-for-purpose algorithms leveraging both classical and deep-learned techniques that go beyond the best results for this application published in top research conferences. You will work in collaboration with platform engineering, product management, and operations to develop these methods as robust, reusable platform components that can be deployed on large-scale datasets and operate in near real-time.
What you’ll do
- Lead the development of state-of-the-art computer vision algorithms to detect fires both at night and during the day
- Drive improvements in core business metrics for fire detection, including time-to-detect, false positive rate, and cost
- Stay up-to-date with current research and evaluate promising developments for application to fire detection
- Produce clearly written descriptions of finished work and proposals for new projects
- Carefully evaluate the performance of proposed models, including the development and improvement of key datasets
- Work with product management, operations, and software development to create complete end-to-end solutions
What you’ll bring
- Ph.D. in computer vision or a Masters plus equivalent experience researching novel techniques
- 3+ years of industry experience developing and deploying computer vision algorithms for a specific application (e.g. medical imaging, autonomous driving perception, visual search, etc)
- Experience developing models for computer vision tasks using modern deep learning frameworks (e.g. PyTorch)
- Strong programming skills in Python, including processing large-scale image datasets in a cloud computing environment (e.g. Google Cloud or AWS)
- Ability to communicate effectively and collaborate with people of diverse backgrounds and job functions
- Experience adapting deep neural network architectures to align best with specific applications
- Demonstrated ability to write software in a team
- Passion for climate change adaptation and/or firefighting
$185,000 - $221,000 a year
Final salary offered is based upon multiple factors, including individual job-related qualifications, education, experience, knowledge, skills and location. In addition to salary, this position is also eligible for stock options. We offer comprehensive health insurance, paid time off, and 401k.
Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Engineering
hybrid: San Francisco, CA
Salary range $220,000 - $275,000
added Wed Sep 27, 2023
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The Role:
The senior software engineering manager will lead the software engineering team responsible for developing the Pano360 web application and internal software tools. The Pano360 web application enables Pano customers to view camera data from Pano’s network of stations, receive alerts about new wild-fires, and monitor active fire in real-time. The internal software tools enable the operations and customer success teams to function efficiently and improve the ability of our customers to learn about and manage wildfires.
Responsibilities:
- Your team will develop new customer-facing features, meet large enterprise security requirements, and improve the reliability and scalability of the systems.
- Work with product management to develop the product roadmap
- Lead the team through the full software development life cycle, including development, testing, deployment, operation and support of the software
- Build a culture that is efficient at execution with knowledge shared across the team
- Ensure the engineering team operates smoothly, including running efficient meetings
Qualifications:
- 10+ years of engineering experience plus a BS in Computer Science or equivalent
- 3+ years of experience managing a software engineering team building a full-stack cloud-based application
- 3+ years of operating in an early-stage startup (<100 engineers)
- Experience building software as a service for heavily regulated large enterprises (including governments)
- Excellent communication skills
Preferred Qualifications:
$220,000 - $275,000 a year
Final salary offered is based upon multiple factors, including individual job-related qualifications, education, experience, knowledge, skills, and location. In addition to salary, this position is also eligible for stock options.
Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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The Role
As a Global Supply Manager, Site Acquisition reporting to the Director of Supply Chain, you will be responsible for Pano AI’s Site deployment activities, including site acquisition, engineering & installation services, logistics, materials, and various other Supply Chain partners. The Global Supply Manager, Site Acquisition is instrumental in driving supplier selection, managing key vendor relationships, negotiating costs/ strategic deals, supply continuity and risk mitigation, supplier evaluation, selection, and performance. This role requires close collaboration with various members of the Engineering, Operations, Finance, and Supply Chain Teams.
Responsibilities
- Manage contract negotiations, cost targets, lead time management across all areas of responsibility, site acquisition /installation service/materials availability, and supply risk evaluation/mitigation
- Sourcing and qualification of suppliers for all Pano AI sites, services, logistics, and materials
- Negotiate and establish vendor contracts such as Master Supply Agreements
- Manage overall supplier relationships, including supplier performance, capability development, cost, and quality improvements, to create a mutually beneficial relationship
- Interface with cross-functional teams to assess current and future product and service requirements
- Develop cost models for site-related costs, installation, communications, devices, and equipment to track current spending and future opportunities for cost reduction
- Ensure that Pano AI is compliant with all applicable export and import regulations
- Develop a 3PL relationship that can accommodate Pano’s logistics needs to move materials internationally and locally to support site installation schedules
- Monitor current supply chain conditions to identify challenges and develop a continuity plan
- Advise management on global supply chain challenges, risks, and pricing trends that could impact business
Qualifications
- Proven site acquisition or commercial real estate management experience, project management skills, and capable of working with cross-functional teams
- Experience with contracts and contract management
- Strong communication and negotiation skills
- Knowledge of outsourced manufacturing, logistics, engineering, and installation labor service models
- Ability to travel up to 20%
- BA degree or BS degree from an accredited college or university
- Experience with the selection and implementation of tools such as ERP and PLM systems
- Start-Up experience - Series A/B - fast-paced, and evolving environment
Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Operations
hybrid: San Francisco, CA
Salary range $127,000 - $159,000
added Wed Sep 27, 2023
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The Role
As a Senior Global Supply Manager reporting to the Director of Supply Chain, you will be responsible for sourcing for Pano AI’s products and Supply Chain partners. The Senior Global Sourcing Manager is instrumental in driving supplier selection, managing key vendor relationships, negotiating strategic deals, supply continuity and risk mitigation, supplier evaluation, selection, and performance. This role requires close collaboration with various members of the Engineering, Operations, Finance, and Supply Chain Teams.
Responsibilities
- Sourcing and qualification of suppliers for all Pano AI components and device materials
- Negotiate and establish vendor contracts such as Master Supply Agreements. This includes negotiating favorable terms and pricing
- Manage cost targets, lead time and materials availability, supply risk evaluation, and mitigation.
- Manage overall supplier relationships, including supplier performance, capability development, cost, and quality improvements, to create a win-win situation
- Interface with cross-functional teams to assess current and future manufacturing service requirements
- Develop cost models for devices and equipment to track current spending and future opportunities for cost reduction
- Ensure that Pano AI is compliant with all applicable export and import regulations
- Monitor current supply chain conditions to identify challenges and develop a continuity plan
- Advise management on global supply chain challenges, risks, and pricing trends that could impact business
- Lead the “Buy American” compliance program
Qualifications
- 3-5 years of strategic sourcing experience
- 6+ years of total professional experience in business, manufacturing, or technology roles
- Experience with contracts and contract management
- EMS management experience, project management skills, and ability to work with cross-functional teams.
- Strong communication and negotiation skills
- Knowledge of outsourced manufacturing service models
- Ability to travel up to 10%
- BA degree or BS degree from an accredited college or university
- Start-up experience or similar fast-paced and dynamic environment
- Experience selecting and managing vendors for complex custom sub-assemblies, contract manufacturing relationships, or other high-complexity strategic partnership relationships
$127,000 - $159,000 a year
Final salary offered is based upon multiple factors, including individual job-related qualifications, education, experience, knowledge, skills, and location. In addition to salary, this position is also eligible for stock options.
Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Operations
hybrid: San Francisco, CA
Salary range $135,000 - $165,000
added Wed Sep 27, 2023
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The Role:
Pano is searching for a Senior Supply Planning Analyst to lead the Supply Planning portion of our S&OP process to support our customers in the United States, Australia, and Europe. You will have demonstrable analytical abilities while being adaptable, self-motivated, and capable of working in a highly active work environment. Reporting to the VP of Operations, you will be responsible for creating a reliable Supply Plan for Pano that will give both internal and external customers confidence that Operations will deliver on time as we continue to scale the business. This is an opportunity to gain hands-on experience in a successful, fast-paced startup environment, all while working on a meaningful and urgent problem.
Responsibilities
- Serve as the ongoing owner of Pano’s supply plan. This position will ensure the overall delivery of sites to the customer is properly forecasted and execution plans are correctly aligned across North America, Australia, and Europe
- Partner with internal organizations, including commercial team, financial team, project management, and operations, to align on key business deliverables
- Lead the Supply Planning portion of the S&OP process
- Ensure gaps in the supply plan are addressed, and issues appropriately escalated
- Provide recommendations for the best use of limited materials and prevent potential schedule interruptions
- Analyze inventory and forecasting performance and identify areas for process improvement
- Support the introduction of new products and product discontinuation
- Communicate supply position to the business and perform “what if” analysis as required
- Maintain planning system and master data integrity, as well as keep assigned documentation updated following all departmental policies, procedures, and work instructions
- Contribute to business process definition and documentation and generally support Operations performance improvement
- Ability to travel domestically and internationally as needed (0 to 10% at times)
Qualifications & Experience
- Professional that is experienced and astute at representing business interests to the senior leadership
- 5+ years experience working in supply planning or demonstrated ability to solve complex problems and scenarios
- Strong analytical skills and ability to synthesize large amounts of information from multiple sources to draw conclusions
- Excellent written and verbal communication skills with the ability to simplify and explain complicated problems, with a willingness to challenge when necessary
- Superior organizational skills and time management abilities, with the ability to juggle multiple projects and priorities at the same time
- Experience working as part of a geographically dispersed team across multiple time zones.
- Experience with ERP systems
- Strong working knowledge of Microsoft Office
- Ability to work independently and with others
- Bachelor degree in Business or Technology required
- Location: This job can be done as a hybrid from San Francisco or Dallas
$135,000 - $165,000 a year
Final salary offered is based upon multiple factors, including individual job-related qualifications, education, experience, knowledge, skills, and location. In addition to salary, this position is also eligible for stock options.
Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Sales
hybrid: Toronto
Salary range $280,000 - $465,000
added Wed Sep 27, 2023
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The Role:
Pano AI seeks an experienced Director of Sales to develop and execute Pano’s Go-to-Market (GTM) entry and growth strategy in Canada. Reporting to the Chief Commercial Officer, you will work closely with senior leaders across the organization including those from Sales, Customer Success, Finance, Product, and Operations to establish Pano’s initial commercial presence in Canada. You’ll then leverage those early lighthouse accounts as a jumping off point to drive further Pano adoption, accelerate capture of market and revenue share across all verticals, and increase overall in-country brand awareness.
Wildfires in Canada have burned a staggering 25 million acres in 2023 (as of July) already surpassing the record of 18 million acres in 1989. The significant trend in Canada is that the country has, on average, warmed twice as fast as the rest of the world due to a loss of snow and sea ice. This has translated into Canadian fire seasons that are getting longer with more frequent fire-conducive weather conditions, where large, explosive wildfires are more likely than they were in the past.
Pano’s goal is to help Canadian government agencies, utilities across both electric and oil & gas, and forest product companies re-imagine a holistic approach to wildfire mitigation in this elevated fire environment. Armed with actionable intelligence through Pano technology, these organizations will be better equipped to quickly and precisely detect the earliest fire signals, and activate a response in those critical first few minutes.
This role leading Pano’s Canadian GTM efforts will empower and advance the adoption of early detection technology as part of a broader strategy to protect Canadian communities and forests from the impacts of wildfire. You will focus on developing and executing thoughtful approaches to working with organizations with heightened wildfire risk to people, assets, and infrastructure. As we scale our first product, your work will be invaluable in setting the future trajectory of the commercial strategy and the makeup of the team in Canada. This is an opportunity for a qualified candidate to be a key contributor to driving early-stage success for Pano AI, all while working on a meaningful and urgent issue.
Responsibilities
- Partnering with internal stakeholders, you will own assessment of the Canadian wildfire landscape to help formulate and refine product/ GTM/ service/ support strategies unique to Canadian market
- Passionately lead, drive and deliver Pano’s vision and mission for the Canadian Public sector and enterprise business
- Leverage Canada-specific domain expertise to plan and execute sales tactics in the following areas: marketing, generating new business, territory planning, relationship development, presentation, and contract execution
- Structuring and negotiating new business relationships, including key pricing, commercial, and operational terms as part of complex contracting processes
- Managing senior-level relationships with customers and key partners - navigating diverse decision committees that include on-the-ground operators and up-to Board / C-level executives
- Ensuring swift execution of new Pano Station installations during a challenging short pre-fire season purchasing window, by partnering closely with the internal ops team and facilitating necessary actions with customer operations teams, often in parallel with closing the contract
- Drive ongoing account management in partnership with Customer Success to ensure customer satisfaction and drive additional expansion opportunities
- Stay ahead of industry trends, competitive activity, and customer opportunities: attending and presenting at trade shows, industry events, internal meetings, and conferences
Qualifications & Experience
- 10+ years of technology sales experience selling enterprise software, networking, infrastructure, managed hosting services, cloud computing services, etc.
- 10+ years of sales and/or business development experience with a focus on selling to the Canadian Government and Public sector
- 5+ years building and managing an outside sales organization
- Demonstrated ability to think strategically about customer and partner priorities and technical challenges and to convey compelling solutions to them
- Excellent writing and verbal skills with attention to organization, detail, and quality presentation (including Board level engagement)
- A track record of navigating multi-stakeholder and matrixed organizations at the executive level
- Strong preference end to end sales-cycle, including lead generation, qualification, and other deliverables for closing deals while consistently delivering on sales goalsHighly competitive, ramp quickly, extremely adaptive, and pride yourself on exceeding production goals
- Highly organized, with a sense of urgency
- The ideal candidate will be passionate about environmental issues and/or a lover of the outdoors.
- Travel expectations at least 25%
$280,000 - $465,000 a year
The final salary/OTE offered is based upon multiple factors, including individual job-related qualifications, education, experience, knowledge, skills, and location. In addition to salary, this position is also eligible for stock options.
We encourage anyone with applicable experience to apply.
Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Sales
hybrid: San Francisco, CA
Salary range $225,000 - $295,000
added Sat Oct 14, 2023
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The Role
Pano AI seeks an experienced Enterprise Account Executive to help drive sales initiatives in both new and existing verticals, during an exciting early growth phase of the business. You will be an experienced Sales professional who is driven, well versed in climate tech, safety and/or disaster relief, passionate about the environment, and able to navigate and negotiate complex regulatory and buying environments.
Following years of increasingly catastrophic climate disasters, we’re now in the midst of one of the greatest paradigm changes in the past century with the entire disaster preparedness space being re-imagined and restructured. This critical role within Pano’s Go-to-Market team will help empower and accelerate this change. You will focus on developing and executing thoughtful and dynamic approaches to working with organizations and agencies that are thought leaders and at the forefront of innovative climate readiness and adaptation policies and technology adoptions. You will work hand in hand with Pano’s Chief Commercial Officer and the broader Go-To-Market team. As we continue to scale our first product, your work will be invaluable in setting the future trajectory of the commercial team. This is an opportunity for a qualified candidate to be a key contributor to driving early stage success for Pano AI, all while working on a meaningful and urgent issue.
What you’ll do
- Develop and manage a growing pipeline across Pano’s key verticals which may include Utilities, Government, and Forestry
- Leverage domain expertise to plan and execute sales tactics in the following areas: new business generation, pre-request for proposal prospecting, relationship development, sales presentations, strategic pricing, and contract execution
- Autonomously structure and negotiate new business relationships including key pricing, commercial, and operational terms as part of complex contracting processes
- Manage senior-level relationships with prospects and customers - navigating diverse buying committees that include members from on-the-ground operators up to Board / C-level executives
- When applicable spearhead expansion strategy into new geos and segments based on demand signals - lead discovery on overall market opportunity, connect Pano value prop with quantifiable pain points (why Pano, why ever, why now), perform analysis on competitive landscape, technology / service partner ecosystem, regulatory environment, and localized selling motion
- Partner with internal stakeholders in Sales, Marketing, Product, Operations, and Finance; you will own assessment of the competitive landscape and technologies to help formulate and refine product/ GTM/ service/ support strategies
- Drive ongoing account management in partnership with Customer Success to ensure customer satisfaction and drive additional expansion opportunities
What you’ll bring
- 8+ years technology sales experience or similar in enterprise software, managed services, cloud computing services, or networking & infrastructure
- Full-cycle Sales experience from sourcing to nurture to close with proven playbook of quick lands and faster wall-to-wall expands
- Demonstrated ability to think strategically and creatively about customer priorities and technical challenges while aligning to a compelling solution
- Must be comfortable defining a way forward as an early ambassador in a still nascent and new market - you’ve seen the maturation of a market from selling to innovators and early adopters to late-movers
- Exceptional communication skills, both verbal and written, in particular at the executive level
- Track record of multi-stakeholder management and ability to sell into highly matrixed organizations
- Highly competitive, quick learner, extremely adaptive, and pride yourself on exceeding production goals
- Strong organizational skills across multiple simultaneous opportunities
- The ideal candidate will be passionate about environmental issues and have a close affinity for the environment
$225,000 - $295,000 a year
Final salary offered is based upon multiple factors, including individual job-related qualifications, education, experience, knowledge, skills and location. In addition to salary, this position is also eligible for stock options. We offer comprehensive health insurance, paid time off, and 401k.
Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Sales
hybrid: San Francisco, CA
Salary range $90,000 - $130,000
added Tue Oct 24, 2023
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Pano AI seeks an experienced Senior Customer Support Manager (CSM) to help us better serve both new and existing clients, during an exciting early growth phase of the business. You will be an experienced professional who is driven, well versed in climate tech, safety and/or disaster relief, passionate about the environment, and able to navigate and negotiate complex regulatory and buying environments.
Following years of increasingly catastrophic climate disasters, we’re now in the midst of one of the greatest paradigm changes in the past century with the entire disaster preparedness space being re-imagined and restructured. This critical role within Pano’s Go-to-Market team will help empower and accelerate this change.
You will own the utility customer relationship post initial sale – including partnering with internal Operations team members during installation of Pano camera hardware as well as ongoing delivery of our cutting-edge product. You will build and maintain strong customer relationships, and serve as a trusted partner to both your customers and internal teams to maintain account health. This is an ideal job for someone who has a passion for working with large enterprise customers, exercises stellar business judgment, is an effective multi-tasker and a strategic thinker.
What you’ll do
- Ensure swift execution of new Pano station installations by partnering closely with the internal Operations team and facilitating necessary actions with Sales and Operations teams
- Drive ongoing account management to ensure customer satisfaction and drive additional expansion opportunities
- Expertly navigate a SaaS business by skillfully managing the expectations of both your team and customers, and making thoughtful choices that align business goals with client needs
- Actively learn our clients needs to deliver the best solutions to their goals
- Partner with Sales to support successful renewals and expansions in line with Pano’s “land and expand” strategy
- Creatively problem solve when difficult situations arise and help client and internal team members resolve delivery challenges
- Regularly present critical findings, strategic planning, and sometimes difficult information to clients..
- Foster effective decision-making and operational excellence across the business by building relationships and helping internal teams understand client priorities and business context
- Maintain strong relationships with clients to ensure streamlined project implementation, review ongoing needs, provide timely solutions, and recommendations to help achieve success and drive adoption
- Deeply understand the product suite, service offerings and functionality to enable effective communication of capabilities to clients
- Actively contribute to the refinement and development of new product features and service offerings by working closely with Product and Engineering
What you’ll bring
- BS or BA degree. MBA, MS or relevant experience preferred.
- At least 7 years of professional experience in technology consulting or account management, with a strong preference for experience within a SaaS or enterprise software-related field
- Proficient in direct customer interaction, fostering robust client connections, and delivering persuasive presentations.
- Demonstrated track record of assisting Fortune 1000 or customers with 7-figure+ in recurring revenue to discover optimal solutions.
- You have a worked or led a team in a cross-functional work environment, and a knack for “getting things done” in a fast-paced environment
- Skillful at managing multiple high-priority projects, adept at multitasking, and maintaining meticulous attention to detail.
- The ideal candidate will be passionate about environmental issues
- Travel expectations approximately 10% to 20%
$90,000 - $130,000 a year
Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.