AI is rapidly changing the world. From processing job applications and credit decisions, to making content recommendations and helping researchers analyze genetic markers at scale -- many aspects of our daily lives are touched by machine learned systems in some way.
Arize is the leading machine learning observability platform to help ML teams discover issues, diagnose problems, and improve the results of machine learning models. In short: we are here to build world class software that helps make AI work better.
More About Arize
Arize’s mission is to make the world’s AI work and work for the people. Our founders came together through a common frustration: investments in AI are growing rapidly across businesses and organizations of all types, yet it is incredibly difficult to understand why a machine learning model behaves the way it does after it is deployed into the real world.
Learn more about Arize in an interview with our founders: https://www.forbes.com/sites/frederickdaso/2020/09/01/arize-ai-helps-us-understand-how-ai-works/#322488d7753c
The Team
Our product design team touches all aspects of our platform at Arize AI. As we continue to grow out the team, you will have the opportunity to create a tangible impact on our company. You’re going to be able to contribute to not only the design library and end-to-end features, but also inform the culture of the company as we scale. Our team works closely with our product managers and engineers, as user experience is extremely top of mind as we continue to grow. Our team is uniquely positioned for those who are looking to hone in their skills as a leader within design, while also creating massive impact as we shape our overall product offering.
What You’ll Do
- Work with Product to flesh out new end-to-end flows, while still maintaining consistency across our app
- Work on incremental usability improvements across the app to enhance overall user experience
- Design and build out performant and reusable react components that will be used throughout the application
What We’re Looking For
- 2-3+ years of experience as a UI and UX designer, working on enterprise products
- Highly skilled in the end to end product features flow; from brainstorming to wireframing to creating high-fidelity mockups
- 1+ year using Figma with contributions to a design system featuring reusable components and clickable prototypes
- Demonstrated ability to evolve design elements to meet new product requirements, highly responsive to the iterative product development cycle
- Experience working with front-end engineering team and sensitivity to implementation constraints
- Experience working with product managers and different stakeholders in order to manage multiple features at once
Bonus Points, But Not Required
- Startup experience
- Previous B2B experience
The estimated annual salary for this role is between $100,000 - $185,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
Diversity & Inclusion @ Arize
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture
- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup
The Team
Our Backend Engineering team builds all of the highly scalable distributed services that power Arize’s ML observability platform. The expectation and scope of every individual on this team is high, whether it’s finding the most efficient way to compute model evaluation metrics across billions of data points, or designing the next generation of our OLAP database architecture, or researching and implementing the latest dimensionality reduction techniques – you will never lack a technical challenge.
Being the team that is part of driving core innovation at Arize, you will have a material impact on the company’s ultimate success in this highly technical space. You’ll not only be able to contribute to projects, but also inform the team culture, structure, and practices as we scale.
What You’ll Do
- Write maintainable, scalable performant Go.
- Build high volume and highly available analytics systems.
- Design and build APIs specific to our customers’ ML workflows.
- Prototype, optimize, and maintain scalable backend services that power Arize core platform.
- Extend, and contribute back to, open source OLAP databases and distributed message queue frameworks.
- Research and implement cutting edge visualization & dimensionality reduction algorithms in a distributed environment.
- Collaborate with our product, design, and backend engineering teams in order to enhance and expand our product offering.
What We’re Looking For
- 3+ years of experience working with high performant backend systems
- Strong experience writing Go, Python, Java, or similar server programming languages
- Strong experience writing concurrent and distributed programs.
- Previous work building and operating highly complex SaaS platforms / systems.
- Knowledge working with public clouds & container orchestration - AWS, GCP, Azure, Kubernetes, etc.
Bonus Points, But Not Required
- Experience with distributed stream processing - Kafka, Gazete, or similar
- Experience with OLAP systems
- Familiarity with system observability tooling like Prometheus
- Working knowledge of Machine Learning and/or Data Science
The estimated annual salary for this role is between $100,000 - $185,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
Diversity & Inclusion @ Arize
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture
- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup
About the job
The Team
Our On-Prem engineering team is responsible for the deployment of Arize in customer environments. In addition to working with customers in defining infrastructure requirements, the team designs and develops software and tooling that enables the management of these systems at large scale. The On-Prem team has grown to be expert in Kubernetes and cloud deployment on GCP, Azure, and AWS as well as dealing with networking and security aspects of on-premise deployments. The team is dynamic and relies on few talented individuals with a high degree of autonomy and initiative.
What You’ll Do
- Work hands-on with the infrastructure that supports our distributed & highly scalable services in both SaaS and on-prem offerings
- Gather requirements from customers and adapt manifests and software to support new environments
- Use and augment monitoring tools to observe platform health, ensure performance and reliability
- Interact with the product team to test new features and package new on-prem releases
- Automate and optimize the release pipeline to make it as frictionless as possible
- Exhibit continuous curiosity for emerging technology that could solve our challenges
What We’re Looking For
- 1-2+ years experience in site reliability engineering, DevOps, and system administration
- CS (preferred) or other technical degree, or equivalent practical experience
- Experience working with DevOps tools such as Kubernetes, Terraform, Ansible, Puppet and Chef
- Proficiency with scripting languages such as Python and bash
- Experience managing cloud infrastructure in AWS, GCP, and/or Azure
- Expertise in Linux administration, configuration, and networking protocols
Bonus Points, But Not Required
- Experience with on-prem deployment architectures
- Experience running a 24x7 SaaS platform with defined SLI, SLO, SLA
- Familiarity with operating machine learning & AI applications
Technologies You’ll Work With:
- Kubernetes
- Postgres
- Messaging systems
- Go, Java, Python
- Bazel
- AWS, GCP
The estimated annual salary for this role is between $100,000 - $185,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
Diversity & Inclusion @ Arize
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture
- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup
Your Day to Day
- Write maintainable, scalable javascript for a real-time SaaS application (GraphQL, Relay experience is a plus)
- Design domain / object models and work with analytical data stores to create critical MLOps functionality
- Design and build out performant and reusable react components that will be used throughout the application
About You:
- You've had some practical experience writing client-side JavaScript
- You've built and debugged complex systems in a team environment
- You can to take on product ownership and push features over the line
- You work collaboratively with product and design to flesh out requirements
- You care about UX and design
- You have building responsive layouts with CSS and HTML
- You have strong communication, collaboration, and problem-solving skills
Bonus Points, But Not Required
- Experience working on enterprise products
- Statically typed JavaScript (Typescript, Flow, or other)
- Optimizing the performance of large-scale, high-volume systems
- Accessibility, internationalization, localization
- Experience with React or comparable modern frontend library
- Experience using GraphQL or a comparable API technology
The estimated annual salary for this role is between $100,000 - $185,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
Diversity & Inclusion @ Arize
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture
- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup
The Team
Our Backend Engineering team builds all of the highly scalable distributed services that power Arize’s ML observability platform. The expectation and scope of every individual on this team is high, whether it’s finding the most efficient way to compute model evaluation metrics across billions of data points, or designing the next generation of our OLAP database architecture, or researching and implementing the latest dimensionality reduction techniques – you will never lack a technical challenge.
Being the team that is part of driving core innovation at Arize, you will have a material impact on the company’s ultimate success in this highly technical space. You’ll not only be able to contribute to projects, but also inform the team culture, structure, and practices as we scale.
What You’ll Do
- Write maintainable, scalable performant Go.
- Build high volume and highly available analytics systems.
- Design and build APIs specific to our customers’ ML workflows.
- Prototype, optimize, and maintain scalable backend services that power Arize core platform.
- Extend, and contribute back to, open source OLAP databases and distributed message queue frameworks.
- Research and implement cutting edge visualization & dimensionality reduction algorithms in a distributed environment.
- Provide guidance and mentorship to other engineers on the team while also leading projects end-to-end.
- Partner with our design, product, and fullstack teams in order to enhance and expand our product roadmap.
What We’re Looking For
- 5+ years of experience working with high performant backend systems
- Strong experience writing Go, Python, Java, or similar server programming languages
- Strong experience writing concurrent and distributed programs.
- Knowledge working with public clouds & container orchestration - AWS, GCP, Azure, Kubernetes, etc.
- Experience building and operating highly complex SaaS platforms / systems.
- Proven experience leading and/or significantly contributing to end-to-end large scale projects.
Bonus Points, But Not Required
- Prior experience working in a start up enviornment
- Working knowledge of Machine Learning and/or Data Science
The estimated annual salary for this role is between $125,000 - $225,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
Diversity & Inclusion @ Arize
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture
- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup
The Team
Our Fullstack engineering team is responsible for building highly robust, yet seamless features, to Arize AI’s main product offering. These teams bring complex ML workflows to life by allowing a variety of clients / end users to interpret, visualize, and monitor the performance of their AI and ML models, post production. Our Frontend and Fullstack Engineers are tasked with creating easy-to-use data visualization and observability experiences, in close collaboration with our Product, Design, and Platform Engineering teams.
What You’ll Do
- Write maintainable, scalable server-side Javascript for a real-time SaaS application (GraphQL, Relay experience is a plus)
- Design domain / object models and work with analytical data stores to create critical MLOps functionality.
- Design and build out performant and reusable react components that will be used throughout the application.
- Collaborate with our product, design, and our backend engineering teams to iterate on client specific use cases in order to improve overall usability.
- Contribute to design & code reviews and technical documentation.
What We’re Looking For
- 3+ years of frontend/fullstack experience working on external user-facing UI’s.
- Strong understanding and expertise building with client-side Javascript.
- Experience working with multiple frontend frameworks - React preferred.
- Experience building responsive web designs using CSS, HTML.
- Previous experience debugging complex systems in a team environment.
- Strong knowledge of optimizing for performance on large-scale, high-volume systems.
- Strong sense of product ownership in order to push features over the line.
- Passion for creating beautiful UX design with the end user in mind.
Bonus Points, But Not Required
- Experience working with GraphQl or a comparable API technology.
- Experience working with ML, analytics, data science or data visualization products.
- Previous experience working in a startup or pre-IPO environment.
The estimated annual salary for this role is between $125,000 - $225,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
Diversity & Inclusion @ Arize
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture
- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup
The Team
Our team is working to define the “canonical stack” for ML workflows, by solving the toughest problems in ML today: how to manage, observe and improve models at scale in a responsible way. The product team has deep technical and strategic backgrounds from leading AI/ML companies (Uber, Cruise, Spotify, Apple) and experience shipping market leading platforms at scale. Working with this team is an opportunity to develop further as a PM leader in a rapidly growing space by collaborating with some of the best in class ML Engineers and Data Scientists in the industry.
What You’ll Do
- You will be owning, strategizing, and developing a large portion of Arize AI’s core product roadmap.
- From ideation to creation, you will be involved in all stages of the product life cycle.
- You will be engaging with our customers directly to gather meaningful insight and feedback in order to create a world class product.
- You will be working cross functionally with internal and external stakeholders; including engineering, design, marketing, and sales to drive our product strategy into production.
- You will be responsible for communicating and integrating competitive analysis, usability research, and market analysis into product requirements.
- Utilize your understanding in ML or related technical space in order to contribute to Arize AI’s main product offering.
What We’re Looking For
- 2-3+ years of relevant product management experience or previous ML experience with strong product ownership.
- Strong track record of producing in a new domain while building new products quickly and efficiently.
- Experience and/or knowledge of working within machine learning, or data platforms and infrastructure.
- Experience working directly with customers and promoting community discussions in order to gather client feedback.
- Experience driving data-informed product strategy into production.
Bonus Points, But Not Required
- Previous engineering and/or tech lead experience
- Experience in API design
- Early startup experience
- Experience working with Figma or similar design tools
The estimated annual salary for this role is between $100,000 - $185,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
Diversity & Inclusion @ Arize
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture
- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup
The Team
Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more.
We are looking for a fast-paced, client-obsessed Account Executive with an entrepreneurial mindset to find, win and grow new customers. You’ll be searching for business while being an engaged member of the AI/ML community, identifying prospects who will benefit most from our solution. You’ll accomplish this by running an effective ground-game, talking to AI/ML leaders, identifying opportunities to help and building solutions to help achieve their goals. You’ll be involved in exciting and complex sales cycles and leverage your business acumen to navigate the intricacies.
What You’ll Do
- Be a networker, seller and closer
- Build relationships with AI/ML stakeholders and be an active member of the community
- Conduct discovery with prospects and share the Arize vision
- Run a sophisticated prospecting strategy to “get the word out” and find deals
- Create sales plays, write talk tracks and strategically identify new business opportunities
- Deeply research accounts, stakeholders and competitors
- Manage proof of concepts, drive adoption and grow accounts
- Manage and navigate internal / external stakeholders to ensure success
- Understand use cases, scope licensing and find more workloads
- BANT or MEDDIC methodology preferred
What We’re Looking For
- 5+ years enterprise SaaS sales experience: Hungry, aggressive and motivated
- Familiarity or willingness to learn sales technologies to find and attract prospects
- Self-starter and comfortable working in limited process environments
- Full-cycle sales experience and ability to navigate the complexities of enterprise deals
- Fast-paced and focused on helping prospects / customers
- Team player: Collaboration with peers and other organizations within Arize is critical to success, we deeply value the success of the collective team over individual gains
- Strong communication skills: Clearly and objectively communicate observations from the field
Bonus Points, But Not Required
- Previous selling experience in
- Software Engineering
- Data Science
- Machine Learning
The estimated annual salary and variable compensation for this role is between $250,000 - $300,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
Diversity & Inclusion @ Arize
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture
- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup
The Team
Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more.
We are looking for a fast-paced, client-obsessed Account Executive with an entrepreneurial mindset to find, win and grow new customers. You’ll be searching for business while being an engaged member of the AI/ML community, identifying prospects who will benefit most from our solution. You’ll accomplish this by running an effective ground-game, talking to AI/ML leaders, identifying opportunities to help and building solutions to help achieve their goals. You’ll be involved in exciting and complex sales cycles and leverage your business acumen to navigate the intricacies.
What You’ll Do
- Be a networker, seller and closer
- Build relationships with AI/ML stakeholders and be an active member of the community
- Conduct discovery with prospects and share the Arize vision
- Run a sophisticated prospecting strategy to “get the word out” and find deals
- Create sales plays, write talk tracks and strategically identify new business opportunities
- Deeply research accounts, stakeholders and competitors
- Manage proof of concepts, drive adoption and grow accounts
- Manage and navigate internal / external stakeholders to ensure success
- Understand use cases, scope licensing and find more workloads
- BANT or MEDDIC methodology preferred
What We’re Looking For
- 5+ years SaaS sales experience: Hungry, aggressive and motivated
- Familiarity or willingness to learn sales technologies to find and attract prospects
- Self-starter and comfortable working in limited process environments
- Full-cycle sales experience and ability to navigate the complexities of enterprise deals
- Fast-paced and focused on helping prospects / customers
- Team player: Collaboration with peers and other organizations within Arize is critical to success, we deeply value the success of the collective team over individual gains
- Strong communication skills: Clearly and objectively communicate observations from the field
Bonus Points, But Not Required
- Previous selling experience in
- Software Engineering
- Data Science
- Machine Learning
The estimated annual salary and variable compensation for this role is between $160,000 - $200,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
Diversity & Inclusion @ Arize
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture
- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup
The Team
Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more. We are looking for a Sales Engineer to join the good fight and get this product in the hands of every Machine Learning organization.
You'll work side-by-side with our Account Executives to articulate the Arize value and overall strategy to differentiate the platform throughout the sales process and drive POCs from requirements gathering to close. The activities performed by a Sales Engineer are diverse - one day you might be assisting with a high-level pitch of Arize to a CDO, and the next day you might be working hands-on to develop a small proof of concept.
What You’ll Do
You are the trusted advisor to the customer:
- Build relationships with technical stakeholders
- Lead product demonstrations of the Arize platform
- Lead discovery to understand prospect’s ML stack to collaborate with the Sales team to construct a compelling value proposition of the Arize Platform
- Handle technical objections and develop strategies across sales, engineering, and product to unblock them
Act as a Domain Expert within AI/ML:
- Write educational and compelling blog posts about ML and MLOps related topics
- Collaborate to create and enhance documentation, recorded video assets and other publically available as well as internal enablement materials
- Engage in relevant ML communities online to raise awareness on challenges of deploying ML in production
What We’re Looking For
Strong Communication Skills:
- You can empathize with the frame of reference of who you are communicating with and tailor your message and approach accordingly.
- Ability to simplify complex, technical concepts
A quick and self learner:
- You are undaunted by the technical complexity of production ML deployments and welcome the challenge to learn about them and develop your own POV.
- You ask the right questions with the customer to uncover nuances in their unique deployments.
- Ability to work within ambiguity and take action with limited direction
Knowledgeable in Machine Learning:
- You may not have a PhD in ML but you know the difference between Linear Regression and Boosted Trees and the advantages / disadvantages of each.
- You have some experience training models in common packages such as scikit-learn, HuggingFace, fastai, and etc.
5+ years within customer facing role:
- Pre-sales, technical account management, or consulting experience
- Worked customers within the high enterprise (e.g. Fortune 500, etc)
Proficiency in:
- Python
- Linux/Unix
Bonus Points, But Not Required
- Previous experience working across and aligning Sales, Product, and Engineering
- Previous experience within a team that underwent a high growth stage
- Previous engineering experience in: Data Engineering, MLOps, Kubernetes, GCP / AWS / Azure
The estimated annual salary and variable compensation for this role is between $140,000 - $220,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
Diversity & Inclusion @ Arize
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture
- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup
The Team
Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more.
We are looking for a client-obsessed ML Solutions Engineer with entrepreneurial tendencies to join the good fight and help build out our Solutions Engineering org. You’ll be the trusted technical advisors for our customers, driving business value, offering advice, and growing accounts. You’ll accomplish this by leading customers to solutions oftentimes by teaching the product to new users or consulting on best practices. You must be ready for technical discussions with data scientists and engineers, then demonstrate the value of Arize in business discussions with directors and executives. The goal is to enable our customers to become successful and enthusiastic about Arize.
What You’ll Do
- Collaborate closely with new Arize customers as they onboard onto Arize. You will work with customers to advise on:
-
Arize use cases
-
Data integration methods
-
ML observability and MLOps best practices
-
-
You will act as a trusted advisor to our customers, while also building relationships with technical stakeholders
-
You will act as the “Voice of the Customer” - Regularly engaging them on status calls, educating on product roadmap and QBRs, managing escalations, while influencing our roadmap in partnership with our Product team
-
Interface with our pre-sales engineering team to gather client goals and KPI’s for onboarding
-
Collaborate with Customer Success Engineers to understand and execute against the overall goals for the onboarding accounts
What We’re Looking For
- 1-2 years experience in a customer facing role
-
Experienced cloud computing environments (AWS, Azure, GCP)
-
Experienced in a programming language (Python, R, Java, Go, etc), and SQL
-
Knowledge of machine learning frameworks such as TensorFlow, PyTorch or Scikit-learn
-
Understanding of ML/DS concepts, model evaluation strategies and lifecycle (feature generation, model training, model deployment, batch and real time scoring via REST APIs) and engineering considerations
-
Strong Communication Skills - Ability to simplify complex, technical concepts
-
A quick and self learner - undaunted by technical complexity of production ML deployments and welcome the challenge to learn about them and develop your own POV
Bonus Points, But Not Required
Customer facing experience strongly preferred such as Solutions Architect, Onboarding Specialists, Sales Engineer, Customer Success Engineer, Consultant, or Professional Services roles.
The estimated annual salary and variable compensation for this role is between $90,000 - $150,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
Diversity & Inclusion @ Arize
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture
- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup
The Team
Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more.
We are looking for a client-obsessed ML Solutions Engineer with entrepreneurial tendencies to join the good fight and help build out our Solutions Engineering org. You’ll be the trusted technical advisors for our customers, driving business value, offering advice, and growing accounts. You’ll accomplish this by leading customers to solutions oftentimes by teaching the product to new users or consulting on best practices. You must be ready for technical discussions with data scientists and engineers, then demonstrate the value of Arize in business discussions with directors and executives. The goal is to enable our customers to become successful and enthusiastic about Arize.
What You’ll Do
- You will act as a trusted advisor to our customers, while also building relationships with technical stakeholders
- You will act as the “Voice of the Customer” - Regularly engaging them on status calls, educating on product roadmap and QBRs, managing escalations, while influencing our roadmap in partnership with our Product team.
- Interface with our pre-sales engineering team to gather client goals and KPI’s.
- Spearhead new opportunities in which Arize can provide the most value that will drive renewals and new accounts.
What We’re Looking For
- Previous experience working as a Data Scientist, Machine Learning Engineer, or as an Engineer working with ML models in production.
- Comfortable with Kubernetes and public Cloud environments (AWS, Azure, GCP)
- Knowledge of machine learning frameworks such as TensorFlow, PyTorch or Scikit-learn
- Understanding of ML/DS concepts, model evaluation strategies and lifecycle (feature generation, model training, model deployment, batch and real time scoring via REST APIs) and engineering considerations
- Proficiency in a programming language (Python, R, Java, Go, etc)
- Strong Communication Skills - Ability to simplify complex, technical concepts.
- A quick and self learner - undaunted by technical complexity of production ML deployments and welcome the challenge to learn about them and develop your own POV.
Bonus Points, But Not Required
- Previous engineering experience in:
- Data Science
- MLOps
- ML Frameworks
- Customer facing experience strongly preferred such as Solutions Architect, Onboarding Specialist, Sales Engineer, Customer Success Engineer, Consultant, or Professional Service roles
The estimated annual salary and variable compensation for this role is between $125,000 - $195,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
Diversity & Inclusion @ Arize
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture
- Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
- Culturally conscious events such as LGBTQ trivia during pride month
- We have an active Lady Arizers subgroup